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Energie Fitness - Tunbridge Wells Reviews 

193
TrustScore 4.5 out of 5

4.5

Unit 5, Enterprise Centre, TN2 3DR Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Have been coming to this gym for around a year now and it has undergone a mega, much needed transformation. Harry is an absolute asset to the team, always on hand for advice and assistance. Of course... See more

Rated 4 out of 5 stars

Izzy Is the most wonderful,patient and the kind person ever. She made me fell very welcome to all my visits and has really helped my self image and fell more comfortable about coming into the gym.... See more

Rated 1 out of 5 stars

This gym in Tunbridge wells sells you a monthly package saying you can cancel anytime with 30 days notice .Its a scam as you don’t receive any emails confirming you have cancelled even after you can... See more

Rated 5 out of 5 stars

Clientele seems pretty poser-free, and the staff are legends; friendly, helpful and keen to create a supportive wellness community environment. Izzy for president. I've gone in both mornings and eveni... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 5, Enterprise Centre, TN2 3DR, Kent, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

193 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(193)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best gym

Great facilities, all kept nicely (clean etc). Fantastic staff - very welcoming and helpful. And a brilliant Pilates class too. Best gym I’ve ever used.

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good selection of classes on offer

Good selection of classes on offer. Friendly staff.

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Annon,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, clean and nothing is to much trouble

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hey Denise,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly,clean gymsome amazing PTs and…

Friendly,clean gymsome amazing PTs and fantastic manager.
Love it there

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Sanja,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

énergie Tunbridge Wells

Great gym, very friendly staff and excellent classes - all of which gives me everything I need!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Tim,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, motivating friendly staff

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Lucinda,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym!!

Great gym - supportive and friendly staff, and brilliant choice of classes!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hey Emma,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

The best gym

Love this gym! Brilliant classes by very supportive and knowledgable trainers who really care about what they do. I’ve been a member since it opened and have made lots of friends - it’s the friendliest gym In Tunbridge Wells!!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Saffron,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

The most friendly and welcoming team!

The most friendly and welcoming team, with amazing personal trainers on standby and great classes. Never feels too full.

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Never been a gym member before

Never been a gym member before, joined Energie because they seemed really friendly and helpful on my first visit and that is still the case.
I would recommend Energie to anyone especially if like me you're a bit daunted by the prospect of joining a gym for the first time.
Keep up the good work. 😁👍

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hey there,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I love this gym

I love this gym, everyone is friendly and the classes are really good. It’s kept clean and you don’t normally have to wait around for anything.

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are amazing and very friendly

Staff are amazing and very friendly, I normally feel intimidated in gyms but this one is different!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Lucia,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent all round

Excellent all round! Good staff good machines good facilities. One of the better gyms I’ve been to 👍🏼

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi there,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 4 out of 5 stars

All good

All good. Good value for money

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi there,

We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great all round gym with a relaxed…

Great all round gym with a relaxed atmosphere. There is a wide range of equipment to work with.

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi David,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

This is the longest time I've ever been…

This is the longest time I've ever been a member of a gym so that says it all!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hey there,

We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.

Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Clean bright good quality gym with good…

Clean bright good quality gym with good range of space and equipment. Fantastic friendly staff who make you feel so welcome all the time!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin. Great value!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Rob,

Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!

Rated 4 out of 5 stars

Energie Fitness is excellent value for…

Energie Fitness is excellent value for money.
The instructors are all amazing. Really friendly, energetic and a good variety of classes on offer.
My only very small criticism is about the very smelly boxing gloves and there is not always gel in the dispenser in the studio.
I am limited to what days and times I can exercise and would love to see more classes in s Sunday please. Thanks

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hi Nicky,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

After joining the gym

After joining the gym, I was so nervous to walk in there thinking that I knew nothing and everyone would stare and judge! I was completely wrong, everyone there is so friendly and approachable and they are always happy to help! Made me feel a lot more comfortable and I love going now!

February 24, 2020
Unprompted review
Energie Fitness - Tunbridge Wells logo

Reply from Energie Fitness - Tunbridge Wells

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

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