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Energie Fitness - Warrington Reviews 

175
TrustScore 5 out of 5

4.9

Energie Fitness Warrington, Units 4 & 8, WA4 1JR St Helens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great staff, super friendly and knowledgable, who oush you to better yourself. Good facilities, well located, and a good range of classes for all abilities. Above all, very welcoming no matter where... See more

Rated 3 out of 5 stars

Relaxed friendly gym, staff very good and welcoming. It’s on the small side so can get very busy and difficult to get on equipment especially as Personal trainers take up floor space too. Also classes... See more

Company replied

Rated 5 out of 5 stars

Joined Energy after first lockdown and never looked back. Fran and the team, Dylan, Chad and Indy are all lovely welcoming people. The can't do enough for you, they are knowledgeable and easy to talk... See more

Company replied

Rated 3 out of 5 stars

It would be very helpful if there could be brief run through on the gym equipment and this in turn helps to maximize the experience.

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Energie Fitness Warrington, Units 4 & 8, WA4 1JR, St Helens, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(175)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good gym with excellent friendly staff

Good gym with excellent friendly staff. Classes are really enjoyable and challenging.
Male showers require attendance as water does not drain very well and stands, sometimes smelling a bit foul. Otherwise happy with everything else.

February 28, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Colin

Thanks for your review. We value your feedback and will pass that onto the Warrington team.

We’re always working to improve and we will use your useful feedback to make improvements.

Best wishes

Rated 5 out of 5 stars

Brilliant

Amazing gym ,staff awesome ,know their stuff,clean lots of classes ,feels like a big happy family 😁

February 28, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Gaina,

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We love our jobs but kind folks like you make coming to work even more of a joy.

Thanks again!

Rated 4 out of 5 stars

Fab gym!

Fab gym! The staff are a great team. All are professional, friendly, supportive and make you feel welcome.
Classes are great. Varied, challenging and fun. I don’t use the gym equipment very often, but it appears to be a well equipped gym.
I’d Recommend anyone to join.

February 25, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Lynda,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Some equipment is getting shabby

Some equipment is getting shabby, especially foam grips on bars band rubber grips on cross trainers.i expect more for the money we pay

February 24, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Richard,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Extremely good value for money

Extremely good value for money. Good up to date equipment. Very friendly and helpful staff. Good range of classes available

February 23, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hey Margaret,

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 3 out of 5 stars

gym needs tlc

The gym I use in Warrington is very tired. Grips on the cross trainers have been peeling off for months. Some are held on badly with sellotape. Pins missing on resistance machines and “bodged” . Surely these things are easy to repair if the staff cared?

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Ian,

I hope you're well.

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym with a friendly personal…

Excellent gym with a friendly personal atmosphere. Staff have a great rapport with members. Staff are also mindful of my Deafness and this makes me feel confident when I'm in the gym......my Personal Trainer, Matt is outstanding and builds my fitness programme around me and my strengths and weaknesses. Highly recommended 👍

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Darren,

Thanks for leaving a great review for Matt and the team. You’re absolutely right, they go above and beyond to make everyone’s health and fitness journey energising and fun at énergie Fitness – where you belong. We’ll be sure to share your praises with them!

Rated 3 out of 5 stars

4 years a member

4 years a member. Good little gym but it needs to be maintained as in cross trainers being repaired properly instead of being taped up and also all the bars on the multi gym need new grips other than that it's a good friendly atmosphere and good value.

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hey Barry,

I hope you're doing well.

We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

I love exercising at Énergie Fitness... 10/10

I love exercising at Énergie Fitness; the team are super helpful and friendly and there is a great buzz about the place! Exercise classes are always jam packed so make sure you’re booked on!!

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Fiona,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 2 out of 5 stars

Club needs improvement

Sign in computer is broken. Hard to get on equipment during the week. Personal trainer took no interest and kept messing me about with appointments (Tom). Machines don't get fixed quick enough when broken.

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Robert,

Thanks for taking the time to write a review. I’m so sorry that you aren't enjoying your experience at énergie Fitness. Please know that we take reviews like this very seriously and I will pass your comments on to the team.

Rated 5 out of 5 stars

one of the best gyms I’ve been too

one of the best gyms I’ve been too!
Great staff, make you feel very welcome and always there too help..

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Gemma,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Brill!

All round good standard of cleanliness, atmosphere is great, classes are brill!!!

February 22, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Beat gym ever!

Beat gym ever!! So friendly and down to earth. Makes you feel like your part of a family. They are always there to help and give advice.

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Amazing gym!!!

Amazing gym - Fran ensures all members feel included and part of the team to achieve their personal goals- best gym manager I have been privileged to know 👍💪

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Sandra,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The best gym 👍

A very friendly welcoming gym with lots of equipment and a fantastic variety of classes to choose from.
So glad I joined 😁👍

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hey Sally,

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Positive, unintimidating atmosphere and friendly staff. There's always enough equipment and a great selection of inclusive classes too!

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym ive used very friendly and…

Best gym ive used very friendly and also do so much for charity , i like doing my pt with tom hes amazing in everything he does and met some really good friends here .

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Joanne,

Thanks for leaving a great review for Tom. You’re absolutely right, he goes above and beyond to make everyone’s health and fitness journey energising and fun at énergie Fitness – where you belong. We’ll be sure to share your praises with him!

Rated 5 out of 5 stars

Great gym

Great gym, nice atmosphere, good classes and no problem parking 😬

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Louise,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I’m not a fan of the gym!

I’m not a fan of the gym! Having said that I was persuaded to join energie by my son and his boss, which I did!
I can honestly say with hand on heart that the staff at this gym are the most friendliest people I have ever met! They are there to listen and help when ever they can, we have fun members get togethers, whether it be a night out or a days walk, all the members get on and have a laugh! It makes going to the gym fun and not just a chore! I want to thank each and everyone of them for making my gym experience fun and exciting!!

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are always friendly and…

Staff are always friendly and encouraging
Great environment.

February 21, 2020
Unprompted review
Energie Fitness - Warrington logo

Reply from Energie Fitness - Warrington

Hi Andrea,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

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