I requested a withdrawal over two weeks ago. It took over a week to verify my account and now my withdrawal is pending for 7 days. Customer support keep lying saying there is a ‘technical fault... See more
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I strongly advise everyone to avoid Energy Casino. I requested my first withdrawal on December 23rd, and I didn't receive my money until January 13th. During this time, I had to submit the same doc... See more
Do not fall for this awful casino site, promotion gives you 50 free spins no wagering upon £10 deposit, but your winnings can not be withdrawn without wagering £10 you deposit, unless you pay 3% fee... See more
Company replied
If you looking casino who you can trust you Need to registred by EnergyCasino Im Already 2 years play on them website and I must say they care for you witch evrything of course dont forgot to play res... See more
Company replied
Company details
Information provided by various external sources
Established in 2013, we’re one of the world’s fastest growing online casinos, driven by a passion to offer the best entertainment product and service on the market. From our Maltese base, within the borders of the European Union, we are providing one of the safest and most reliable iGaming entertainment for players who expect more. The EnergyCasino site is available in: English, German, Russian, Polish, Hungarian, Norwegian, Swedish, Finnish, Serbian, Turkish and Vietnamese. We also accept one of the widest range of payment services and are focused on a fast payouts in a case of withdrawal. Our professional multi-lingual Customer Support Team is available 7 days a week to support you and can be contacted by phone, email and LiveChat. At EnergyCasino we pride ourselves on being honest and transparent.
Contact info
Suite 109, Sir William Reid Street, GRZ1033, Gzira, Malta
- +356 9994 5112
- support@energycasino.com
- www.energycasino.com
You should know
2.0
Poor
446 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Worst casino!
I do not think that, here, someone wins! Here, just lose your money! I do not recommend this casino !!! Games go very, very bad. Absolutely no small win does not give out! I tried to get chatting and I asked what happens here but they closed my chat! (Lauren and Daniel). What this means? ... They are a reliable casino? ... No chance!
If you do not have to do with your money if you want to lose them, then ... here is the right place, energycasino!
December 30, 2016
Unprompted review
Reply from EnergyCasino
Dear Jozsef,
thank you for your feedback.
I am sorry to hear, that your experience with our casino so far was not as you expected.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
I can assure you that all of the games available at EnergyCasino are genuine, official products from reputable developers. All game providers we work with are tested and certified to ensure that their algorithms deliver genuine RTP and random results.
In regards to your LiveChat with us, please note that your chat could be disconnected due to connection issues. Please feel free to contact us again via email to support@energycasino.com or via LiveChat. We will be more than happy to help and address any of your concerns.
Kind regards,
EnergyCasino Team
This is how casinos should have always been!!!
Been using energy for about a month, I never write reviews generally but I had to make the expection for energy casino.
Its become all to common these days for casinos to delay withdrawals, hold your money for practially no reason and generally mess you around at their pleasure... Energy Casino finally brings back good old fashioned values whereby the customer should be considered value and treated as such...
I have made around 8 withdrawals via skrill from energy, all in the four figures and I have never seen payouts arrive so quickly, were talking a range of 2 minutes to up to about 10 minutes, it is by far the quickest paying casino I have ever come across in my over 10 years gambling background... You have to verify with ID at the beginning but then it really is plain sailing, couldnt recommend them enough...
Nice work energy casino, keep it up.
November 19, 2015
Unprompted review
Reply from EnergyCasino
Dear Neil,
thank you for your feedback regarding our service.
We value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
We are very pleased, that our service gave you a lot of entertainment and brought winnings. Also that you received your withdrawals that fast.
Congratulations on the winnings and we wish you good luck in the future.
Kind regards,
EnergyCasino Team
Energy casino
New entry to the UK market, this casino is regulated and has licence. Really easy site, great games especially slot choice. Bonus are fair, have only called customer care once they were English speaking and sorted my query fairly quickly.
Impressed and better than many larger brands!
October 23, 2015
Unprompted review
Reply from EnergyCasino
Dear James,
thank you for your great feedback.
We do appreciate the engagement and loyalty of our customers.
We are doing our best to satisfy our customers, among others, with the bonus offers. Our goal is your entertainment.
Thank you once again for your honest, friendly review and please contact our dedicated Support team should you need any assistance.
Best regards,
EnergyCasino Team
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