Energylinx give gas meter only comparison and dual fuel we have two gas meters,same property some comparison sites only give dual fuel. I have found their results acceptable
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See what reviewers are saying
I looked on line sites to compare my energy switch. Looking at best and worst energy companies. There was so much to look at on line considering who to use and who not to use. I came across your ene... See more
Company replied
My energy bill has been reduced by £556/annum by referring to your website. However it was a computer literate friend who was able to achieve this and only because British Gas directed him to the site... See more
Company replied
Needed MPAN no: for my new address so used number given here by Energylinx. Connected and got alternative number 0800 001 5400, which goes to Emergency gas and electricity report line. Says any other... See more
Company replied
Company details
Information provided by various external sources
Energylinx is one of the UK's most trusted price comparison websites. We provide an impartial energy comparison and switching service. Save hundreds of pounds on your energy bills today!
Contact info
Imperial House, Imperial Way, Coedkernew, Duffryn, NP10 8UH, Newport , United Kingdom
- 08008497077
- customerservices@energylinx.com
- www.energylinx.co.uk
4.5
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Energylinx
Hi D Cameron
Thank you so much for your kind review and recommendation! I'll make sure Stuart hears all about your 5-star review.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Excellent service.
I found the service excellent and the member of staff dealing with my enquiry most helpful and courteous. I would highly recommend them.
April 1, 2019
Unprompted review
Reply from Energylinx
Hi W.Errington
Thank you so much for your kind review and recommendation! I'll make sure Hollie, the agent who helped arrange your energy transfer, hears all about it.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Easy process
March 31, 2019
Unprompted review
Reply from Energylinx
Hi Suleman_Pandor
Thank you so much for you taking time to review www.energylinx.co.uk and commenting on how easy the process is.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi George
Thank you so much for you taking time to review www.energylinx.co.uk. We really appreciate feedback from our customers :)
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
A very good and helpful energy advisor…
A very good and helpful energy advisor which made the switch easy.All the information was quickly sent to me by e-mail for me to read and check it’s suitably.
March 26, 2019
Unprompted review
Reply from Energylinx
Hi William
Thank you so much for your kind review and commenting on how helpful our advisor Nikki was.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Changing providers.
An easy process with the hard work taken out. A very pleasant member of staff who took all of our particulars and within minutes gave us our options. Thank you for helping us.
March 25, 2019
Unprompted review
Reply from Energylinx
Hi Marane
Thank you so much for your kind review! I'll make sure Laura, the agent who helped arrange your energy transfer, hears all about it.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
State initially that MPAN is required
March 23, 2019
Unprompted review
Reply from Energylinx
Hi John
Thank you so much for you taking time to review www.energylinx.co.uk! We'll do everything possible to make sure that your switch to your new supplier goes smoothly, sometimes this means confirming MPAN data.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Bad communications
Bad communications, don't answer emails, don't bother to explain what certain conditions in the contract mean.
I have refused to continue with the contract until my emails are answered. Would not trust them with a dead, worm infested rat.
March 19, 2019
Unprompted review
Reply from Energylinx
Hi Adrian
I would like to apologise for the level of service you have received from Energylinx. We place our customers are at the heart of our business and unfortunately, on this occasion, we appear to have fallen short of the high standards we set ourselves.
I have now replied to your email.
We are constantly looking for ways in which we can improve our service, which would be impossible without your feedback.
I can promise you we will learn from this experience and your review.
Kind regards
Kirstin
Reply from Energylinx
Hi Clifford
Thank you so much for you taking time to review www.energylinx.co.uk. We really appreciate feedback from our customers :)
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Michelle
Thank you so much for you taking time to review www.energylinx.co.uk and for commenting on how helpful our staff are :)
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
5 Stars when one's been crossed over to…
5 Stars when one's been crossed over to your power and everything is going right I can't see any problems
March 16, 2019
Unprompted review
Reply from Energylinx
Hi Keith
Thank you so much for you taking time to review www.energylinx.co.uk! We'll do everything possible to make sure that your switch to your new supplier goes smoothly.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
very easy to use would recommend
March 13, 2019
Unprompted review
Reply from Energylinx
Hi Adrian
Thank you so much for your kind review! We would love for you to recommend us to your family and friends.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Thank you will use this service again
March 11, 2019
Unprompted review
Reply from Energylinx
Hi Edwin
Thank you so much for your kind review!
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi David
Thank you so much for your kind review! I'll make sure Stuart, the agent who helped arrange your energy transfer, hears all about it.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
they couldn't do enough to help me
they couldn't do enough to help me. That is why I get in touch with them each year.
March 11, 2019
Unprompted review
Reply from Energylinx
Hi Mary
Thank you for being a loyal customer and taking the time to review www.energylinx.co.uk. I'll make sure Peter and his manager know all about your review!
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Stuart
Thank you so much for your kind review! I'll make sure that the agent who helped organise your switch hears all about it.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
First Class customer service.
March 5, 2019
Unprompted review
Reply from Energylinx
Hi Graham
Thank you for taking the time to review www.energylinx.co.uk and commenting on our customer service :)
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can send an email to customerservices@energylinx.com and one of our Customer Services team will get back to you. Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Excellent
Excellent - Straightforward and easy to navigate. Would not hesitate recommending to others.
March 4, 2019
Unprompted review
Reply from Energylinx
Hi Tony
Thank you for taking the time to review www.energylinx.co.uk and recommending our service to other customers.
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can send an email to customerservices@energylinx.com and one of our Customer Services team will get back to you. Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Excellent
Excellent. Makes switching easy. Check our tariffs every year.
March 4, 2019
Unprompted review
Reply from Energylinx
Hi David
Thank you for taking the time to review www.energylinx.co.uk and commenting on how easy we make it to switch :)
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can send an email to customerservices@energylinx.com and one of our Customer Services team will get back to you. Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Always polite and know what they are…
Always polite and know what they are doing! Good deals each time I come back!
February 25, 2019
Unprompted review
Reply from Energylinx
Hi Mrs Young
Thank you for being a loyal customer and taking the time to review www.energylinx.co.uk. I'll let Brian and his manager know that you commented on how polite he is :)
If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
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