Energylinx Reviews 

418
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Energylinx give gas meter only comparison and dual fuel we have two gas meters,same property some comparison sites only give dual fuel. I have found their results acceptable

Rated 5 out of 5 stars

I looked on line sites to compare my energy switch. Looking at best and worst energy companies. There was so much to look at on line considering who to use and who not to use. I came across your ene... See more

Company replied

Rated 5 out of 5 stars

My energy bill has been reduced by £556/annum by referring to your website. However it was a computer literate friend who was able to achieve this and only because British Gas directed him to the site... See more

Company replied

Rated 2 out of 5 stars

Needed MPAN no: for my new address so used number given here by Energylinx. Connected and got alternative number 0800 001 5400, which goes to Emergency gas and electricity report line. Says any other... See more

Company replied

Company details

  1. Price Comparison Site

Information provided by various external sources

Energylinx is one of the UK's most trusted price comparison websites. We provide an impartial energy comparison and switching service. Save hundreds of pounds on your energy bills today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

418 reviews

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4.5

All reviews

(418)

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Rated 4 out of 5 stars

i found the cheapest energy price

May 21, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi

Thank you for taking the time to review our website. It's awesome to hear you found the cheapest energy price with Energylinx!

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.

Kind regards
Kirstin

Rated 5 out of 5 stars

Brilliant...

May 16, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Jean

Thank you for taking the time to review www.energylinx.co.uk. I'll pass your 5-star review onto Stuart, the agent who helped arrange your energy transfer.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Hidden gem

Not enough people know about this site.
All the big switch sites don't include a lot of the smaller providers.
Martin Lewis is peddling his own thing

Difference between the big guys and energylinx was HUNDREDS of pounds for me

May 16, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Gary

Thanks for your kind review :) It's brilliant to hear you made such a huge saving!

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.

Kind regards
Kirstin

Rated 4 out of 5 stars

good details fast action

May 7, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi

Thank you for taking the time to review www.energylinx.co.uk. We love getting feedback from our customers!

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Excellent service.

Helpful, to the point and efficient.

May 7, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Richard

Thank you for taking the time to review www.energylinx.co.uk. I will make sure Megan, the agent who helped arrange your energy transfer, hears all about it.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Easy, quick and good results!

So easy to use, simple step by step instructions, great deals to be had, can't find any faults at all, l would recommend.

May 7, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Mandy

What lovely review! Thank you so much for you taking time to review Energylinx and commenting on the great deals you found :)

If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Very helpful and efficient.

May 7, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Ken

Thank you for taking the time to review www.energylinx.co.uk. I will make sure Laura, the agent who helped arrange your energy transfer, hears all about it.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 2 out of 5 stars

Needed MPAN no

Needed MPAN no: for my new address so used number given here by Energylinx. Connected and got alternative number 0800 001 5400, which goes to Emergency gas and electricity report line. Says any other enquiry, contact your own electricity and gas provider.
So my review: Pretty Much useless!

May 6, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Allan

I'm sorry you have had a negative experience with Energylinx. I'd like to investigate this further, can you drop me an email with your customer number? My email is kirstin.rhymer@energylinx.com.

Kind regards
Kirstin

Rated 5 out of 5 stars

Quick and easy to use and good layout

May 4, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Derek

Thank you so much for you taking time to review www.energylinx.co.uk and for mentioning how easy to use our website is.

If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 4 out of 5 stars

Hassle free transfer

I must assume my transfer will proceed as planned.Web site was clear and easy to navigate.

April 27, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Michael

Thank you so much for you taking time to review www.energylinx.co.uk and commenting on how easy our website is to use.

If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Informed of process

Easy to contact & helpful

April 22, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Rosa

Thank you for taking the time to review www.energylinx.co.uk. It's great to hear how helpful you found Hollie. I'll make sure she hears all about your review :)

Everything should go smoothly with your energy switch but if you have any questions throughout the switching process you can contact our customer services team on 0800 849 7077. If you'd prefer, you can send an email to customerservices@energylinx.com and one of our team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 4 out of 5 stars

Straight forward information given and…

Straight forward information given and the change over was pain free. Saved a great deal of money.

April 15, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Paul

Thank you for taking the time to review www.energylinx.co.uk. It's brilliant to hear you saved a lot of money!

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Very easy

Very easy to use

April 15, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Mrs Shepard

Thank you for taking the time to review www.energylinx.co.uk and comments on easy it is to use.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Thanks to energylinx it's made…

Thanks to energylinx it's made switching energy suppliers simple and gets you the best deals on offer couldn't be happier .

April 15, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Mr Ferguson

It's great to hear how happy our service made you!

Thank you for taking the time to review www.energylinx.co.uk. I will make sure the agent who helped arrange your energy transfer hears all about it.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Very satisfied

April 13, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Jill

Thank you for taking the time to review www.energylinx.co.uk. I will make sure the agent who helped arrange your energy transfer hears all about it.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Every part of the requesting the change…

Every part of the requesting the change over of the energy supplier was prefect , simple and smooth , i would highly recommend to all new customers .

April 9, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Mr Anil Verma

Thank you for taking the time to review www.energylinx.co.uk and your recommendation.

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

As we have just joined I have given 5…

As we have just joined I have given 5 stars as the change over was simply
Need to ask me later how things are going

April 8, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Mr Cooper

Thank you for taking the time to review www.energylinx.co.uk. We love hearing feedback from our customers!

Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Excellent service

Excellent service
I have been using for many years now

April 8, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Dr Banerjee

Thank you so much for your kind review and for being a loyal customer. I'll make sure Stuart, the agent who helped you find a new supplier, hears all about your 5-star review.

If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

Rated 5 out of 5 stars

Simple and effective way to get cheaper…

Simple and effective way to get cheaper electricity and gas. Staff were really helpful and I now have a far cheaper deal. Thanks to Energylinx.....

April 8, 2019
Unprompted review
Energylinx logo

Reply from Energylinx

Hi Ghall

Thank you so much for your kind review. It's great to hear you saved money on your energy bills! I'll make sure Peter, the agent who helped you find a new supplier, hears all about your 5-star review.

If you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.

Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.

We'll be here next time you are looking to compare energy suppliers.

Have a brilliant day.
Kind regards
Kirstin

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