Energylinx give gas meter only comparison and dual fuel we have two gas meters,same property some comparison sites only give dual fuel. I have found their results acceptable
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See what reviewers are saying
I looked on line sites to compare my energy switch. Looking at best and worst energy companies. There was so much to look at on line considering who to use and who not to use. I came across your ene... See more
Company replied
My energy bill has been reduced by £556/annum by referring to your website. However it was a computer literate friend who was able to achieve this and only because British Gas directed him to the site... See more
Company replied
Needed MPAN no: for my new address so used number given here by Energylinx. Connected and got alternative number 0800 001 5400, which goes to Emergency gas and electricity report line. Says any other... See more
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Company details
Information provided by various external sources
Energylinx is one of the UK's most trusted price comparison websites. We provide an impartial energy comparison and switching service. Save hundreds of pounds on your energy bills today!
Contact info
Imperial House, Imperial Way, Coedkernew, Duffryn, NP10 8UH, Newport , United Kingdom
- 08008497077
- customerservices@energylinx.com
- www.energylinx.co.uk
4.5
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A great experience
The person on the phone was polite, friendly patient and saved me some money! Perfect service! Thanks vey much
July 13, 2019
Unprompted review
Reply from Energylinx
Hi Doctor Pilkington
Thanks for your kind review. I'll pass it onto Stuart, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Second year and I remain impressed with Energylinx
This is the second year I have used Energylinx. Year 1 I saved just over 25% on my combined gas and electricity costs. Towards the end of the one year fixed term deal with the supplier I chose, I encountered problems with the billing information displayed on my portal. Still not fixed. Then they wanted to increase my annual costs by about £200 to renew. Additionally, I was very unimpressed with the representatives 'attempting' to explain the renewal quotation to me. So I approached Energylinx again. The chap I spoke to was very clear on my options and I selected a new fixed price deal for another year. Very thoroughly and efficiently dealt with and everything concluded within about 15 minutes and I'm paying the same amount next year. An effective saving of £200. I highly recommend Energylinx.
July 9, 2019
Unprompted review
Reply from Energylinx
Hi Mike
I'm really sorry to hear that you had issues with your previous supplier.
Thanks for taking the time to review www.energylinx.co.uk and being a loyal customer. I'll pass your 5-star review onto Stuart, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Went very smoothly no problems up and…
Went very smoothly no problems up and running
July 5, 2019
Unprompted review
Reply from Energylinx
Hi Bernard
Thanks for taking the time to review www.energylinx.co.uk. It's great to hear your switch to a new energy supplier went so smoothly!
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Great help with switching
July 2, 2019
Unprompted review
Reply from Energylinx
Hi Yoshiaki
Thanks for taking the time to review our website. I'm happy to hear you found it helpful!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
found a cheaper gas and electric.
July 2, 2019
Unprompted review
Reply from Energylinx
Hi John
Thanks for taking the time to review www.energylinx.co.uk. Great to hear you saved some money on your gas and electric!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Really efficient and helpful with…
Really efficient and helpful with knowledgeable staff to assist
July 1, 2019
Unprompted review
Reply from Energylinx
Hi Guy
Thanks for taking the time to review www.energylinx.co.uk. I'll pass your lovely 5-star review onto Nikki, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
I never made the switch
I never made the switch. When i called to investigate the fraud the staff did not sound like they really cared. Very disappointed.
June 25, 2019
Unprompted review
Reply from Energylinx
Hi Anthony
I'm sorry to hear there has been a fraudulent switch been put through in your name. We are investigating it on our side to understand how this happened.
I'd also like to apologise for the level of service you have received. We pride ourselves on our customer service and it sounds as if we haven't met the high standards we set ourselves. We will be reviewing our customer service procedure on the back of your feedback and promise to learn from this experience.
Kind regards
Kirstin
Easy
This is the first time I have used Energylinx & found it very easy.
June 24, 2019
Unprompted review
Reply from Energylinx
Hi Sandra
It is brilliant to hear you found Energylinx really easy to use! Thanks for taking the time to review our website.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Michael
Thanks for taking the time to review www.energylinx.co.uk. I'll pass your lovely 5-star review onto Lavina, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
The girl I spoke to was so friendly and…
The girl I spoke to was so friendly and helpful. I wouldn't hesitate to recommend them.
June 17, 2019
Unprompted review
Reply from Energylinx
Hi Lilly
Thanks for taking the time to review www.energylinx.co.uk and for your recommendation :) I'll pass your 5-star review onto Lavina, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Not all comparison websites are truly…
Not all comparison websites are truly market-wide but I believe this one to be one of the better ones
June 17, 2019
Unprompted review
Reply from Energylinx
Hi Richard
Thank you for taking the time to review www.energylinx.co.uk.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Just started with Energylinx
Just started with Energylinx. Stuart at Energylinx was very helpful and explained everything clearly.
June 17, 2019
Unprompted review
Reply from Energylinx
Hi
Thanks for taking the time to review www.energylinx.co.uk. I'll pass your 5-star review onto Stuart, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Annoying people who don’t listen!
No idea who these people are but they are continually emailing me about changing my supplier. I have NOT asked for this. I keep emailing them but they still keep getting back asking for details. They are bloody annoying!!!!!!!
June 17, 2019
Unprompted review
Reply from Energylinx
Hi Anne
I'm sorry you are getting emails from us.
You have provided a customer number and from that I can see you arranged a switch to a new energy supplier yesterday. To complete the switch you have started, we require you to confirm your meter details.
The emails you should have received from us will be one after you arranged the switch and one saying that we require your MPAS data. These are the only emails you should have received from us.
If you have not started an energy switch to a new supplier, please contact our customer services team on 0800 849 7077 or by emailing customerservices@energylinx.com.
Kind regards
Kirstin
Accessible, quick & efficient ....
I really don’t like the pressure to change suppliers but, if I have to do so, Energylinx is easy to use and efficient.
June 15, 2019
Unprompted review
Reply from Energylinx
Hi Carole
Thank you for taking the time to review www.energylinx.co.uk. It's brilliant to hear you found our website easy to use!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Good afternoon
Thanks for taking the time to review www.energylinx.co.uk. Glad to hear you found it so easy to switch energy suppliers with us :) I'll pass your 5-star review onto Stuart, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Easy to understand and even easier to…
Easy to understand and even easier to arrange the change of supplier of energy.
June 3, 2019
Unprompted review
Reply from Energylinx
Hi Henry
Thanks for taking the time to review www.energylinx.co.uk. Glad to hear you found it so easy to switch energy suppliers with us :) I'll pass your 5-star review onto Brian, the agent who helped arrange your energy transfer.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Malnit
Thank you for taking the time to review www.energylinx.co.uk.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Very easy to switch suppliers
Very easy to switch suppliers. no stress at all
May 29, 2019
Unprompted review
Reply from Energylinx
Hi Hayley
Thank you for taking the time to review www.energylinx.co.uk. So glad you found it a stress-free experience.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Was easy to use and switched to a new…
Was easy to use and switched to a new energy provider. No problems.
May 28, 2019
Unprompted review
Reply from Energylinx
Hi Elizabeth
Thank you for taking the time to review www.energylinx.co.uk. It's great to hear you found our website easy to use!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Very straightforward and efficient…
Very straightforward and efficient service. My switch was seamlessly executed. Would recommend this service to anyone contemplating switching their energy supplier.
May 22, 2019
Unprompted review
Reply from Energylinx
Hi David
Thank you for taking the time to review www.energylinx.co.uk. We love hearing feedback from our customers :)
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
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