Energylinx give gas meter only comparison and dual fuel we have two gas meters,same property some comparison sites only give dual fuel. I have found their results acceptable
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See what reviewers are saying
I looked on line sites to compare my energy switch. Looking at best and worst energy companies. There was so much to look at on line considering who to use and who not to use. I came across your ene... See more
Company replied
My energy bill has been reduced by £556/annum by referring to your website. However it was a computer literate friend who was able to achieve this and only because British Gas directed him to the site... See more
Company replied
Needed MPAN no: for my new address so used number given here by Energylinx. Connected and got alternative number 0800 001 5400, which goes to Emergency gas and electricity report line. Says any other... See more
Company replied
Company details
Information provided by various external sources
Energylinx is one of the UK's most trusted price comparison websites. We provide an impartial energy comparison and switching service. Save hundreds of pounds on your energy bills today!
Contact info
Imperial House, Imperial Way, Coedkernew, Duffryn, NP10 8UH, Newport , United Kingdom
- 08008497077
- customerservices@energylinx.com
- www.energylinx.co.uk
4.5
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Tried to get a quote but site asked me…
Tried to get a quote but site asked me to chose my address. It did not show this and did not give me the option to enter the correct address, so cannot get a quote! What use is that and how can you trust any supplier that has not tested out the basics of is comparison site!?
September 30, 2019
Unprompted review
Excellently managed changeover
Excellently managed changeover. Clean, simple and would recommend to anybody.
September 29, 2019
Unprompted review
Reply from Energylinx
Hi Mr Dodds
Thanks for taking the time to leave a 5-star review and recommendation of www.energylinx.co.uk. I'll make sure Lavina hears all about your comments :)
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Very helpful aand quick.no nonsense…
Very helpful aand quick.no nonsense thankyou
September 29, 2019
Unprompted review
Reply from Energylinx
Good morning
Thanks for your review :)
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Had no problems at all
Had no problems at all. Smooth switchover so far (although not fully complete yet).
I’m happy with everything.
Information was easy to understand and details of tariffs were set out simply for me to see.
Thanks energylinx
September 27, 2019
Unprompted review
Reply from Energylinx
Hi Samantha
Thanks for your lovely 5-star review of www.energylinx.co.uk.
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Our switch seems to have gone well
Our switch seems to have gone well, pity Npower have caused issues as usual but this has nothing to with Energylinx
September 27, 2019
Unprompted review
Reply from Energylinx
Hi Allan
Thanks for the 5-star recommendation of www.energylinx.co.uk. Sorry to hear your old supplier is causing you hassle.
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
The person I spoke to made my switch…
The person I spoke to made my switch very simple. Everything was explained in great detail. Thank you Energylinx.
September 25, 2019
Unprompted review
Reply from Energylinx
Hi Patricia
Thanks for taking the time to leave such a lovely 5-star review of www.energylinx.co.uk. I'll make sure Stuart hears all about your comments :)
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Highly recommend
September 24, 2019
Unprompted review
Reply from Energylinx
Hi Jamil
Thanks for the 5-star recommendation of www.energylinx.co.uk. We truly appreciate it!
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Gemma
Thanks for taking the time to leave a 5-star review of www.energylinx.co.uk.
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Not as straightforward as I hoped
I kept getting a message on my screen that my current supplier would charge exit fees if I transferred now. However, I do not think that could be correct as I was well into the 49 day period when I should be able to switch without penalty.
When I got the documents from the new supplier (British Gas) I found that the tariff I had chosen included a year's Boiler support. As I have a full maintenance contract with BG I do not need this. Perhaps I missed it somewhere in the application process but if it was mentioned I don't think it can have been highlighted sufficiently.
September 16, 2019
Unprompted review
Reply from Energylinx
Hi Shelia
Thank you for taking the time to review www.energylinx.co.uk and highlighting some concerns you had.
It's great you know when your tariff is coming to an end and that you won't be hit with any exits fees - we like to make sure our customers don't have to spend money unnecessarily.
The tariff you signed up to has the information about boiler cover in its key facts. We are currently revamping our results page. Hopefully when you return next year you see an improvement.
Your Transfer
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you. Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
Kind regards
Kirstin
Energylink platform was simple and easy…
Energylink platform was simple and easy to use and the results were fast.
Saved a lot of money in the process!
September 16, 2019
Unprompted review
Reply from Energylinx
Hi Sundeep
Thanks for taking the time to leave a 5-star review of www.energylinx.co.uk. It's great to hear you saved a lot of money!
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Mrs Benn
Thanks for taking the time to leave a 5-star review of www.energylinx.co.uk. I'll make sure Brian hears all about your comments :)
Everything should go smoothly throughout the switching process but if you have any questions, please don't hesitate to contact our customer services team on 0800 849 7077.
If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our customer services team will get back to you.
Customer services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Roger
Thanks for taking the time to leave a 5-star review of www.energylinx.co.uk.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Always impressed by the way they give…
Always impressed by the way they give practical help and information without pushing you in a particular direction. It always helps to hear a local accent.
September 9, 2019
Unprompted review
Reply from Energylinx
Hi William
Thanks for taking the time to leave such a lovely 5-star review of www.energylinx.co.uk. I'll make sure Lavina hears all about your comments :)
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Very quick and honest with the my…
Very quick and honest with the my request to switch suppliers.
September 7, 2019
Unprompted review
Reply from Energylinx
Hi Maureen
Thanks for taking the time to leave a 5-star review of www.energylinx.co.uk. I'll make sure Hollie hears all about your review!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Reply from Energylinx
Hi Austin
Thanks for taking the time to leave a 5-star review of www.energylinx.co.uk. I'll make sure Stuart hears all about your review!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Easy to use their website
September 2, 2019
Unprompted review
Reply from Energylinx
Hi Alexander
Thanks for taking the time to review www.energylinx.co.uk. It's brilliant to hear you found our website easy to use.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions during the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Did the switch on the telephone
Did the switch on the telephone, Stuart sorted out a problem of my own making and the whole procedure went very smoothly. Very happy so far so hopefully the actual switch will be fine.
September 2, 2019
Unprompted review
Reply from Energylinx
Hi Patrica
Thanks for taking the time to review www.energylinx.co.uk. I'll make sure Stuart hears all about your lovely review!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
easy to deal with,would use again
September 2, 2019
Unprompted review
Reply from Energylinx
Hi Rob
Thanks for taking the time to review www.energylinx.co.uk.
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions during the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
It was helpful and the process but took a long time to reach an advisor
It was helpful and the process of switching is still on-going. I have a more sustainable supplier in prospect and at less cost. My reservations are that they take a very long time to answer the phone.
September 2, 2019
Unprompted review
Reply from Energylinx
Hi Sonia
Thanks for taking the time to review www.energylinx.co.uk.
It's great to hear you found the agent you spoke to helpful and you found a more sustainable. I'm sorry that it took you longer than we'd like to speak with an adviser. They must have been busy saving our customers money on their energy bills!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
Made the change straightforward
August 31, 2019
Unprompted review
Reply from Energylinx
Hi Samuel
Thanks for taking the time to review www.energylinx.co.uk. I'll make sure Stuart hears all about your lovely review!
Hopefully everything goes smoothly throughout your switch to your new supplier but if you have any questions throughout the switching process, please do not hesitate to contact our Customer Services team on 0800 849 7077. If you'd prefer, you can contact us via email at customerservices@energylinx.com and one of our Customer Services team will get back to you.
Customer Services is open Monday-Thursday 9am to 5pm and Friday 9am to 4pm.
We'll be here next time you are looking to compare energy suppliers.
Have a brilliant day.
Kind regards
Kirstin
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