English Blinds Reviews 

1,342
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that they are exceptionally well made, fit windows perfectly, and are remarkably easy to install. Many people also appreciate the straightforward online ordering process, accurate sizing guides, and great overall value for money across multiple repeat purchases. However, some customers also noted that deliveries occasionally took longer than the initial estimated timeframes or lacked proactive shipping status updates. A few reviewers experienced minor problems with damaged items upon arrival, unexpected delivery delays, or missing hardware components like installation fixings.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the excellent materials, perfect fit,... See more

Quality

Users describe positive interactions with quality, noting that the items are well made, fit perfectly, and... See more

Order

Reviewers mention positive feedback about order, noting that the website makes the ordering process... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders often arrive promptly within a... See more

Service

Consumers find service to be positive, highlighting smooth communication from ordering to delivery and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sizing, quality and speed of delivery are all good. It would be helpful if early on in the ordering process it was made clear that the brackets for the veritcal blinds are very shallow so fixing screw... See more

Rated 5 out of 5 stars

Great choice of blinds .ordered a sample arrived super quick with instructions on how to measure.Easy to use website, Blinds arrived well packaged, with all the fixings needed. Great quality and look... See more

Rated 5 out of 5 stars

Brilliant fitted perfectly but there were no fixings as described and as you have always provided in the past but we used or own. The vertical blind though looks stunning very happy, we have bought al... See more

Rated 5 out of 5 stars

From ordering communication appropriate and accurate and delivery was as expected. We ordered three blinds for our window and whilst we had an issue with one of the blinds as soon as this was querie... See more


Company details

  1. Blinds Shop
  2. Interior Designer
  3. Window Treatment Store

About English Blinds

Written by the company

English Blinds The Made to Measure Blind Company. Since 1988.

Read thousands more reviews of English Blinds at EKomi, The Feedback Company.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(1,342)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order is lost and nobody is getting…

Absolutely terrible, do not use!
Blinds look cheap and nasty, the service is atrocious - order was 11 days late, service team is unreachable by phone, won't call the courier to find out where my order was, promised call-backs that weren't given. Use Blinds Direct, they are much better quality and professional.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great blinds and service

The Blinds fit perfectly and are operating well. Look great! The receptionist was extremely helpful when the delivery company were muddling us up with dates and times but she reassured us and took the worry out of it-a pleasure to be able to speak to a human being instead of a robot.Thankyou.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Ordered 2 blinds, had to wait over a month for delivery. No updates unless I chased for it. Only to be told one blind had not passed quality control and there was not more stock of that colour slat and they would not be getting it back in. Appalling customer service and will not be using again.

November 6, 2025
Unprompted review
Rated 3 out of 5 stars

Product Ok But Customer Service Lacking

Placed an order but had a further query which we submitted by email. Got no responses to that email so phoned.

The chap on the phone was extremely abrupt a verging on rude.

Won’t be using a company that has little appreciation of manners and customer service again.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Well made

Good quality, easy to follow instructions and easy to fit although i was fixing/screwing straight into wooden window frames.
Iv had Venetian blinds for nine years and they have seen better days so wanted a change to roller blinds lot less cleaning🤞
Im just about to order another two blinds for my other bedroom so that says a lot as a returning customer

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very nice blinds in White diamond, good quality and would definelty recommend and buy from this company again. Gemma was such great help too.
Thanks again.
Luke

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I was happy with the quality of the…

I was happy with the quality of the blinds, but the time scale was far longer than advertised, and an update about the delay would have been appreciated. However, I would still recommend them to others as they supplied a far longer length than
other suppliers were willing to make.

October 5, 2025
Unprompted review
Rated 2 out of 5 stars

Wouldn’t recommend

Ordered 3 blinds from English blinds. Delivery was at least 3x longer than they had advised, which wasn’t a massive problem for me. The first and cheapest blind I had bought was satisfactory, faux wood, I would say worth what I paid for. The second blind (wood blind) was not wood and rather a cardboard material with a wood print, doesn’t look too bad from a distance. The first blind: the most expensive one out of the three looks very poor- absolutely nothing like the picture, it is supposed to be a wooden blind but even from 2-3 meteres away looks nothing like real wood- the print on the plastic isn’t even a plausible replica, the plastic blind looks more like wood than the most expensive “wooden” blind. The blinds are also supposed to come with screws: two of them had screws but the third (most expensive) blind had no screws with it.

Although not a horrendous experience, I wouldn’t buy from this company again or recommend them.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Blindingly good!

Well, I had used this company before and had no hesitation in ordering again from them. After placing my order this time, to actually receiving it was 21 days in total. The company does explain that delivery dates can vary depending upon how busy they are. I had no issue with waiting, as it’s the quality of the product that wins through in the end. Overall it’s a great service that they offer. Just a little patience is needed.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Super shower room blind

Well I took a chance and ordered a bling suitable for a shower room online.
It was inexpensive and arrived within five days.
It’s good quality and does the job well.
It’s not filled within the shower room itself but on a half glazed door close by.
I said to my husband we will leave it down every time we shower until we can see it’s bone dry with no condensati

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent blinds with easy fitting.

First time ordering no drill blinds so a little sceptical about size and fittings but no worries with this company. Just the colour we were after and fitting easy even for my DIY averse husband. Looking for bathroom one now.

October 15, 2025
Unprompted review
Rated 3 out of 5 stars

Great product, poor customer service

The blinds were a couple of days later than expected , that wasn’t the issue though. I completely understand they are made from scratch and these things happen.
When I rang up to check on the order, the person I spoke to on the phone, Matt, was really rude. Shame. I have several rental properties and would have ordered more blinds from this company as they are great quality. Doesn’t take much to be pleasant . It’s put me off ordering from them again.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Quick delivery, the blinds fit perfectly well worth the money. Will be using them again in the future. Thank you for a speedy service as well

October 15, 2025
Unprompted review

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