Entropay Reviews 

these guys are crooks.

1. they stopped allowing you to top the vcard or use the vcard.
2. transferred the balance to the wallet.
3. Ok so from here you cannot send it back to the credit card. So left with only bank account option.
4. once i did that the fees for that was $14 and what was actually transferred $11.

So how come they charge for the interest when they dont allow you to use the vcard ?

And Irrespective of the above they also deduct an amount if you dont use your account for a while. Lots of hidden fees. Last time i will ever use this terrible virtual card service.

5 stars, will be closed but remains one of the most used online payment sites. That's what happens if leaders are some fat people from Brussels.Very good for UK they came out from this masquerade called the European Union.

This is a scam, people. They will start stealing your money through inactivity fees.

Also, their cards are not accepted by most payment providers

Entropay is not safe for money. Someone came into my account and stole the money. Or someone from Entropay himself or a hacker. When I contacted support they asked me for documents and after sending it Entropay closed my account. My money that was € 1000 never return to me. I think Entropay is about to disappear or have suffered hackering and this is the reason they have blocked all registrations in Europe. Is a scam.

Gutted they are leaving will be missed

cards can't be spent down. quit doing business with one company that paid me for short consult using entropay card

No explanation given as to why i received an email to effectively rendering the account unusable and then locking me out my account so i cant actually get in to see how much money is in there or able to withdraw it. Terrible communication

14 December 2019
You will not be able to top up your account from credit or debit cards, or from bank transfers.

26 February 2019
All virtual cards in your account will be deleted and any remaining money will be transferred to your wallet balance. Payouts and transfers will be disabled and any outstanding transactions will be cancelled

Great service I use the card to pay for subscriptions that are a nightmare to get out of and have to ring over 20mins so with Entropay can create a card seamlessly and then delete.. simples. Any time i want to withdraw money back to my original bank card its easy to so do not listen to the doubters clearly they are just frustrated and are unfairly rating entropay!

EDIT "Still awaiting funds to be added back to my card from a store refund which was wrong however still great service will keep you updated"

I'm very disappointed from the company attitude. I created account, added some funds to my account, used it once and then, I though, I can use it anytime. But they started to charging me for inactivity. So my account balance is now ZERO.
After this experience I requested to close my account, however I didn't receive any feedback from Entropay and today I sent them 3rd request to close my account and it is still not closed.
NEVER USE ENTROPAY. These company are amateurs and thief.

Don't trust Entropay!

They'll close your account after you send them your documents! They don't want your money, they don't want you use their services, they just want to steal your identity!

Think about it: you're going to send them photos of your passport and proof of address to the company that doesn't even have a phone number! Don't do it!!!

Big Scam involvement!!

I can see a lot of user-reviewed entropay and result about same. all are said about the scam. i am just in a point! i have been using entropay 3/4 month and always top up the card using my debit card.

since last 3/4 days, i am being unable to top up using the same card (verified). when i contact with entropay support they answered fully automated system etc joking.

I found the whole experience very confusing and their customer service team unhelpful. I wasn't able to use my Entropay card to pay for anything I wanted so I asked for it to be closed down and my money returned to me before they started taking their dormancy fees. They took £3.99 in charges in any case!!

I will give entropay 5 star. i created my account in 2006.This message to peoples who giving entropay negative feedback.you are liars that's why they have closed your account!

My account was closed for unknown reasons, before I made a deposit and sent my documents! For what purpose do you do it? Why do you collect my and other people's data and what do you do with it? Be careful! Your documents are collected for questionable purposes! It's outrageous! Please review my account!

good riddance .

Changes the rules to add dormant fees and then took my money from my account. All without warning.

Also they have no mechanism for fully shutting down an account and they continue to hold your personal data. I'm pretty sure this is non-compliant with GDPR.

I'm not sure how people can give their experience one star, it is most likely there was something wrong with their device or they did something which caused them to have an issue.

Because ever since being this this company as a client I honestly can say it's one of the best websites I have come across and absolutely love it!

I definitely would recommend it 100% to whomever.

Easy to use, really secure as well trustworthy.

Support may take a day but they do give outstanding customer service and care for clients.

Thank you for even existing, make everyday shopping hassle free (:

You can't withdraw your own fund. Without any reason they delete my card. And when I tried to withdraw money it says you have reached your withdraw limit. Be careful, this is a very critically designed system to hijack your money. Instead of entropay please use paypal. And one more thing, while doing any translation internationally, always look for paypal option. If someone not including paypal in their system beware of them.

I was awarded some money for completing a survey and the only way to receive this was by opening an Entropay account. I had to jump through a few loops, but I finally managed to get the account up and running but at that time the money wasn't there so I gave up on it. I have now received an email saying they are going to charge me a £2.50 a month Dormancy Fee. Having searched through the website this is mentioned on one of the pages, but the information way not provided clearly up front or I would have closed my account immediately.
I have now gone to log in and I notice that it is not yet 6 months since I opened the account but the £10 has arrived but they have already taken the £2.50 fee. There was another fee to withdraw the money to my bank so out of the £10 I have come away with £6 of it. Now I have logged in and moved the money and messaged they requesting they close my account as soon as the money is transferred to me. I have never had any of this mess or complication with Paypal and I will not even bother trying to "receive" any further Europay payments I am offered

Recommend avoiding it at all cost. Only reason I did it was to get to some cheaper flights because that was the only payment method where you dont have to pay a fee. But now without a warning that the account is "inactive" they substract a "dormancy fee" of almost 4 EUR every month.
Will immediately cancel the account and withdraw the rest of the money.

NEVER again.