Entropay Reviews 

Very disappointed, have been in the process of opening a business account for 2 weeks sending them company documents, personal documents and email back and forth just to be able to start using the account.
After more than 2 weeks, after sending them more documents and answers to their questions, they have replied with:
"I regret to inform you that your application for the business account has been rejected.
The account which was registered has now been closed.
We apologize for the inconvenience."

When asked, why? what is wrong? what needs to be done in order to get approved?
I got a reply:
"We have no available information to disclose.
Your application has been carefully reviewed by the department in charge but it has been rejected.
I’m sorry for the inconvenience."

On top of that, there is no one to talk to...they have no phone or chat support, just emails.
Very disappointed from the way they handle their service, moreover, they now have a ton of sensitive information about me personally, my company and it's associates...
Super suspicious

never again ! once they receive more money they just suspend account and no even reply to emails ,no I have to fight with them to get my money out of them ! be aware people !

This is a very good way of making payment online. I would recommend it to everyone.

I've had splendid experience so far with entropay.. But recently Non EU regulations were levied because of which residents of Asia are no more able yo use entropay virtual card.. So alternatively launch some wallet kind of service like neteller or skrill.. That's a good idea..

Received a £10 from PayPal for completing a survey. I registered a new account and received my £10 immediately. I used the money to pay my ebay bill and worked a treat - very simple and straightforward to use. Will use them more in the future.

So far I have had the great experience with Entropay. Kudos to the customer support team for maintaining high standards!!!
Keep it up Team!!

My only trusted online visa provider, I have been using this fabulous service for several years, I haven't encountered any issue nor get a declined purchase. I wish you a great future. Best Regards

DONT USE ENTROPAY, I am pretty sure they are a scam.

So I have registered around 2 weeks ago and you know the validation process is taking a couple of days. After setting up an account I have toped it up with 200$ and today in the morning i decided to use it and realized that someone transferred all money to some other account. To be clear i am not reusing my passwords, and for entropay I have generated one. So basically someone either from the company does the transfers or they have big problems with security and someone can access to any account they want. I have contacted to their support and this is what they are answering:
"These transfers were made on 30th September between 10:33 GMT and 10:36 GMT.
The payment transfer was made at 10:37 GMT and there was only one log in to your account that day.
As you stated that you made the transfers from the Virtual Cards to the wallet, we are not able to refund this transfer payment as it was made during the same log in."
As you can see they don't care :) so don't use their horrible service!

Great service and customer service!
I have been using them for quite a while now and I would be lying if I would be saying that I am not more than pleased with their service.
Yes the limits might be low for someone that likes to spend money but you gotta give them some slack, they are new and they still haven't applied for Visa/MasterCard debit cards.
Verification is quick and simple, if you have any issues with your account or transactions and you're contacting within their working hours you should have an answer in less than 30 minutes.

I have been using Entropay since late 2015 and it has always been a good gate for me! Unfortunately, I live outside the European Economic Area (EEA) and Norway and therefore won't be able to continue using their services due to new restrictions imposed on card issuers. Although I understand this and have no complaints about Entropay, I hope that they see that a lot of their customers are actually base abroad and may consider restoring or providing us new services in the future. To anyone within the EEA and Norway, I highly recommend Entropay!

Hello ,
I can't verify my credit card , I haven't received the correct verification code.
instead of receiving 6 digits ENTROPAY-123456, I received a single digit "0" ENTROPAY-0.
!!!!!!!!!!!!!

Please try to open in out of European country.its really helpful to us.

Awesome service provide by entropay.i was very happy to use this but now unfortunatily can not use entropay card bcoz of new rules come in force..

Entropay is a big cheater and nothing. I should give it 0 star. It is big fraud website/company and looter.

Entropay suddenly stopped supporting Asian Countries We are the one who made entropay a big Company and now what they have done for us in return? Nothing Just nothing
They don't even allow us to use latest send money feature that they have just launched so we should not even send money to any other entropay user is this right way entropay?
Atleast allow us to use your new features and this is not the way to suddently close your services for us atleast allow us to use your services till end of 2019 This is unfair entropay only scammer does that very disappointed i hope this company will destroy without us they are cheaters

Hello, My Used id is "ankitjaan87", I have made transaction on website "USAOPEN.com" with my entropay visa card ending with 1756, unfortunately, website has marked my payment for verification, For verification purpose they have have placed two charges on my VISA ending in #1756 in an amount between $.01 - $1.00 on Sep 06, 2018., and asked to contact my card issuer to obtain the amounts of the transactions, and send an email referencing the amounts to them to verify my payment method, for doing all this they have given me time frame of maximum 3 days, I checked my account in the activity section but it's not showing these transactions yet., can you please update me with this transactions., for proof I am sending screenshot of email received from USAOPEN.com.

I have sent emails to supports so many times, but no one replies to them.

hoping for a quick revert from your side, thank you.

I am living in USA. I have registered and used the Entropay account before. However, while I logged in one time yesterday, they said that "I don't have sufficient rights to top up an Entropay card from my bank account", and my credit card or debit card is temporarily disabled. Please help me to explain this problem, because I have believed that Entropay is a good gate for me to use.

Support email is terrible, every time you email them it goes to different people, and no phone support. (no ticketing system). still trying to change my account address to my new residency for almost a week. submitted documents over and over to 4 different people who ask for it again and again. I sent them my resident card, electricity bill, bank statements. same docs that was accepted by major companies such as paypal and real banks. One guy from their support says Monaco is part of France and it accepted, another guy says Monaco is not part of Europe and its not accepted. completely nonsense.

Tried several times, didn't worked. Caused a lot of trouble with Aliexpress. Then Entropay charged 3.95EUR each month until they took all 18EUR from account. And then Entropay de-activated my account as there was no funds left to rob.
One of those companies that think they have right to charge without any service provided.