I've had splendid experience so far with entropay.. But recently Non EU regulations were levied because of which residents of Asia are no more able yo use entropay virtual card.. So alternatively laun... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have tried for 3 days to buy a gift card ,tried Costa coffee, Cafe Nero, Tescos M &S and Sainburys all were refused asking me to chose another payment card. not sure if a visa debit card or credit c... See more
They increased their account dormancy fee from $5 a month to £20 a month, and have announced they're going to close down from 1st July. While I'm sure their terms say they can change their fees, it d... See more
Great service and customer service! I have been using them for quite a while now and I would be lying if I would be saying that I am not more than pleased with their service. Yes the limits might b... See more
Company replied
Company details
- Payment Service
- also in
- Alternative Financial Service
- Cryptocurrency Service
- Financial Institution
- Money Transfer Service
Information provided by various external sources
Entropay lets you create disposable virtual cards on the fly for borderless, private, secure online payments. Use Entropay cards to pay like a local anywhere Visa is accepted. With Entropay, your personal information, bank card number and spending habits stay private. Purchases will never appear on your bank statement, and Entropay cards are prepaid to protect you from fraud and fishy charges. Regulated by the same rigorous standards as your bank, we’re on guard 24/7 to keep your data and money safe. Better than a bank, we don’t charge bank fees, interest, over limit fees or late repayment fees.
Contact info
You should know
3.5
Average
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice and prompt support
Nice and prompt support. Excellent in service delivery. Fast-Secure and simple.
July 28, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback, Nimesh Kumar Barman! We’re very pleased to hear that you are satisfied with your experience with Entropay. We hope you’ll also love the new features and products we bring you in the future!
God just love u guys
God just love u guys! Will use this service in future all the time
July 27, 2018
Unprompted review
Reply from Entropay
😁 Thank you BonzY! We're glad to hear that you found our services helpful.
We hope to continue to earn our trust and loyalty for many years to come!
they respond quickly to every problem…
they respond quickly to every problem and show great interest
July 27, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback Escort Bayan Reklam.
We work hard to give our users the best possible support, right when they need it, and we are grateful for your appreciation. We hope to continue to earn our trust and loyalty for many years to come!
Great site for making safe payments online
I wanted to make a payment to a site I didn't trust with my credit card which also didn't accept PayPal so I went to Entropay and created a virtual credit card, I then topped it up with the required amount and it was simple as that! I got my virtual credit card details within seconds of topping it up and made the payment with the site, the payment went through just fine and I even contacted their customer support once via Facebook Messanger and a friendly representative replied after less than 2 minutes.
Thank you Entropay!
July 25, 2018
Unprompted review
Reply from Entropay
Thanks for the great review Itay!
We love to hear from happy users that had a great experience using our services and a positive customer support experience.
We're working hard to constantly improve Entropay for our community and would love to hear if you have any suggestions for future features.
great website
July 23, 2018
Unprompted review
Reply from Entropay
Thank you for your review Hamouda Jallouli! We love to hear from happy users that had a great experience using our services and would love to hear if you have any suggestions for future features
Enter money into the account to make a…
Enter money into the account to make a purchase, unfortunately the merchant did not access debit / pre-paid cards, for which the service was not useful, the people of Entropay committed to make the return of all the money in my account in 3 days without any question, that's what I call good customer service! :D
July 22, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback Nik, We work hard to give our users the best possible support, right when they need it, and we are grateful for your appreciation. We hope to continue to earn our trust and loyalty for many years to come!
it's very helpfull for us
it's very helpful for us. It helps us to use international cards and transactions easily and safely and i am very pleased for it's service
July 22, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback, Nafisa Akter! We’re very pleased to hear that you are satisfied with your experience with Entropay. We hope you’ll also love the new features and products we bring you in the future!
the customer service was very helpful…
the customer service was very helpful and informative, and they give very swift and fast reply.
July 21, 2018
Unprompted review
Reply from Entropay
Oh thank you Karem, we work hard to give our users the best possible support, right when they need it! We love to hear from happy users that had a positive customer support experience. We hope you’ll also love the new features and products we bring you in the future!
Helpful support
Helpful support, great system. Very easy to use and everything is instant.
I would very much like to see email notifications for payment/transactions and a mobile app. But not worth losing a star over.
July 20, 2018
Unprompted review
Reply from Entropay
Thank you for your review and your recommendations Saul Fautley. We're working hard to constantly improve Entropay for our community and would take your suggestions into consideration!
Creditcard payment
Great way to pay services that permit only credit card payment. I had a bit struggle with paying from my business bank account. But that is solved at the end by the customer service of Entropay.
July 20, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback, Denis! We’re very pleased to hear that you are satisfied with your experience with Entropay and that our customer support solved your issues. We hope you’ll also love the new features and products we bring you in the future!
Cool assistant
Cool assistant, thanks for try to help. Unfortunately problem maybe in my bank or Entropay rules.
July 20, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback Andrew :)
It is excellent customer service from…
It is excellent customer service from enteopay. I am very happy.
July 20, 2018
Unprompted review
Reply from Entropay
Oh thanks for the great review! We love to hear from happy users that had a great experience using our services and a positive customer support experience. We're working hard to constantly improve Entropay for our community and would love to hear if you have any suggestions for future features.
Reply from Entropay
You're most welcome Arturo, we’re happy to hear that you’re satisfied with your experience with Entropay :)
Good.He easy get that point which i…
Good.He easy get that point which i want to say.:-)
July 20, 2018
Unprompted review
Reply from Entropay
We do our best to understand each and every customer Jahan :) Thank you for taking the time to leave us your feedback.
good and excellent support
July 19, 2018
Unprompted review
Reply from Entropay
Thanks for the great review! We love to hear from happy users that had a great experience using our services and a positive customer support experience. We're working hard to constantly improve Entropay for our community and would love to hear if you have any suggestions for future features.
Awesome Services and trusted online…
Awesome Services and trusted online payment service
July 18, 2018
Unprompted review
Reply from Entropay
Thank you for taking the time to leave us your feedback, Cameron! We’re very pleased to hear that you are satisfied with your experience with Entropay. We hope you’ll also love the new features and products we bring you in the future!
Thank you very much for supporting CAIN…
Thank you very much for supporting CAIN and KATIRENA . They are really great people. I wish them a happy life
July 18, 2018
Unprompted review
Reply from Entropay
It is our pleasure :) If you need further assistance we're always here to help.
We wish you a happy life too!
I have not received my money $ 1617…
I have not received my money $ 1617 from entropay to my bank account.....Now entropay is saying contact to bank and bank saying to contact Entropay....
July 17, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.