Customer service was above and beyond, she answered my questions efficiently and without sounding annoyed that I was asking so many questions! Product arrived quickly and packaged carefully, I’m impre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really super great. Friendly and helpful taking the time with customer discussing options and what is best suited. Top notch all around. Cosette is absolutely wonderful and pleasant. Don't go anywhere... See more
Company replied
These sewer caps are great! They are made to slip onto 4-inch schedule 40 PVC, which has a wider diameter than 4-inch DR35 drain/waste/vent pipe. If that's what you have, you'll need an adapter ring/c... See more
Company replied
My brother asked me to help him to find a water supply company in order to let him launch his business. He has a construction business and I required such a company which would help construction busin... See more
Company details
Written by the company
Enviro Design Products, Inc. is an international wholesale and retail company focused on equipment for RV waste, and Well monitoring. Concentrating on a niche market, we offer items that are used for protecting and operating environmental, sewer, and RV park industries. We manufacture our own line of products in addition to partnering with other industry-leading firms to ensure our customers have the innovative products they need to more effectively run their businesses. Our custom product lines include the FootLoose RV site sewer cap, and the Grip-N-Lock Well cap. These products are battle-tested by our customers that use our tough 100% American made products. Founded in 1994 with a focus on sewer caps and well plugs we have gained a reputation for providing hands-on services that meet our clients' demands. In 2016 we expanded our goal of bringing high-quality products to better serve the environmental and RV Park/Campground resort industries.
Contact info
4.8
Excellent
231 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was above and beyond
Customer service was above and beyond, she answered my questions efficiently and without sounding annoyed that I was asking so many questions! Product arrived quickly and packaged carefully, I’m impressed! Will be referring everyone to yall for their needs!
January 19, 2026
Unprompted review
Great customer service
Great customer service! Company made sure my product was here on time for my project! I would definitely order again!
January 23, 2026
Unprompted review
Honestly was super impressed with the…
Honestly was super impressed with the customer service they went above and beyond to meet my dead line for my project with work. Excellent products, worked as described and arrived in a timely manner.
December 4, 2025
Unprompted review
Great experience overall
Great experience overall, great products and great support.
January 4, 2026
Unprompted review
As per my previous email I never…
As per my previous email I never received the my order.
I'm very upset and I don't know what to do but I will do something to get my money back.
Joseph Matza
Cast Iron Manhole Cover, Round 12" x 12", Bolt-down Lid
Order #: 100009684
August 18, 2022
Reply from Enviro Design Products
Hi Joseph, Our apologies. We did not know you wanted to cancel and get a refund. We thought you were waiting for the order. A full refund has been given, and a follow-up email will be sent. Thank you so much.
Great non metallic contact expansion plugs
Your expansion plugs are exactly what I was looking for. The purchase process was painless, and shipping was fast.
October 24, 2022
Reply from Enviro Design Products
Thank you so much! Please let us know if you need anything in the future.
Great company
Enviro Design is a great company to work with! The customer service is excellent!
November 1, 2022
Unprompted review
Reply from Enviro Design Products
Thank you so much! We appreciate the review.
Enviro Design had exactly the product I…
Enviro Design had exactly the product I was looking for and a great price. It was delivered fairly quick and was packaged nicely. I was pleased with the product and service and will be ordering with them again!
October 11, 2022
Unprompted review
Reply from Enviro Design Products
Thank you for writing a review!
Still did not receive my part ordered 4…
Still did not receive my part ordered 4 weeks ago
September 23, 2022
Reply from Enviro Design Products
Hi Richard,
Sorry for the delay in shipping. We are experiencing delays. We will provide an update today.
Thank you,
Great service except for returns…
Company quick to process order and deliver. I ordered wrong size and request a return authorization. Sent product back next day with tracking number and I am still waiting 3 weeks later for my credit.
The final product that I did reorder was wonderful.
August 15, 2022
Reply from Enviro Design Products
Hi Kathy,
We appreciate the review. The refund was provided on September 12th. Please give us a call if you have not seen this on your statement.
Thank you so much!
Customer service is excellent
Customer service is excellent. I had accidently order the wrong item, was able to cancel it before it shipped and got the correct items ordered. Would recommend and use again!
September 1, 2022
Reply from Enviro Design Products
Thank you so much for writing a review, Jeff!
Still no shipping number
Still no shipping number? Says on website in stock and it is not..
August 20, 2022
Reply from Enviro Design Products
Hi Bradley,
Sorry for the long deley in shipping. We are looking into your order and will give you a call with an update.
Thank you,
Envirto Design Products
Badddddd
I still haven't received a product I ordered a month ago. It was backordered and the website gave no indication of that. According to the customer support rep I later spoke to, it should have shipped last week. I'm not holding my breath.
August 8, 2022
Reply from Enviro Design Products
Hi John, sorry for the long delay in shipping the Manhole on order. Thank you for talking with Cosette today and we will keep in touch and let you know when the order ships.
The product was exactly as described…
The product was exactly as described and worked perfectly
July 28, 2022
Reply from Enviro Design Products
Hi Terry, Thank you so much for writing a review!
i didn't talk with anyone
i didn't talk with anyone, but your website and ordering system was easy to use. thanks
July 22, 2022
Reply from Enviro Design Products
Hi Brenda, Thank you so much for writing a review!
Great customer service
Great customer service. Answered all my questions with confidence. Took my order to Canada over the phone with ease.
Would highly recommend this company based on these comments alone!
July 15, 2022
Reply from Enviro Design Products
Hi Tish, Thank you so much for writing a review!
Reply from Enviro Design Products
Sorry, Bryant there is still a shortage of materials and some items are backlogged. We have issued a full refund per your request. Thank you!
I needed a cleanout plug for my sewer…
I needed a cleanout plug for my sewer line and it is not a standard size since it is older. This product should work very nicely.
July 11, 2022
Reply from Enviro Design Products
Hi Joel, Thank you so much for writing a review!
Excellent asistance in helping change a…
Excellent asistance in helping change a shipping address! Friendly, easy to understand representative. Many thanks!
July 5, 2022
Reply from Enviro Design Products
Hi Mark. Thank you so much for writing a review!
Reply from Enviro Design Products
Hi Roger, thank you so much for writing a review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.