Customer service was above and beyond, she answered my questions efficiently and without sounding annoyed that I was asking so many questions! Product arrived quickly and packaged carefully, I’m impre... See more
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Really super great. Friendly and helpful taking the time with customer discussing options and what is best suited. Top notch all around. Cosette is absolutely wonderful and pleasant. Don't go anywhere... See more
Company replied
These sewer caps are great! They are made to slip onto 4-inch schedule 40 PVC, which has a wider diameter than 4-inch DR35 drain/waste/vent pipe. If that's what you have, you'll need an adapter ring/c... See more
Company replied
My brother asked me to help him to find a water supply company in order to let him launch his business. He has a construction business and I required such a company which would help construction busin... See more
Company details
Written by the company
Enviro Design Products, Inc. is an international wholesale and retail company focused on equipment for RV waste, and Well monitoring. Concentrating on a niche market, we offer items that are used for protecting and operating environmental, sewer, and RV park industries. We manufacture our own line of products in addition to partnering with other industry-leading firms to ensure our customers have the innovative products they need to more effectively run their businesses. Our custom product lines include the FootLoose RV site sewer cap, and the Grip-N-Lock Well cap. These products are battle-tested by our customers that use our tough 100% American made products. Founded in 1994 with a focus on sewer caps and well plugs we have gained a reputation for providing hands-on services that meet our clients' demands. In 2016 we expanded our goal of bringing high-quality products to better serve the environmental and RV Park/Campground resort industries.
Contact info
4.8
Excellent
231 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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greetings
greetings
thank you very much
I can test sooner than I thought
you are fast
ups is fast
thank you
greg
January 7, 2022
Reply from Enviro Design Products
Thank you very much!
Product ordered was received as…
Product ordered was received as advertised
No problems or questions arose
January 3, 2022
Reply from Enviro Design Products
Thank you for the review!
Water supply fur business
My brother asked me to help him to find a water supply company in order to let him launch his business. He has a construction business and I required such a company which would help construction business to launch. I started to search for various option in the internet and accidentally faced this company. I contacted it and found out all the details concerning water supply. The managers seemed to me very polite and price weren't very high. Everything was pretty cheap for us, so w used service from this company and don't regret about it. I guess everyone has to pay attention to this company.
December 30, 2021
Unprompted review
Honest fair caring great experiece.
December 26, 2021
Unprompted review
Reply from Enviro Design Products
Thank you so much for the review!
I appreciated the quick response to my…
I appreciated the quick response to my questions. The product worked as I was told. Thanks
December 9, 2021
Reply from Enviro Design Products
Thank you so much for writing a review! We appreciate your business.
Best taps ever
Water is something that nobody can live without. So, my tap turned out a real trash, that's why I had some serious issues with water. I applied to this company in order to ask them to help me with this problem. Customer support seemed to me very polite and responsive, because it took couple of minutes to them to answer my question. They had taps in the shop and I ecided to acquire some new ones. Nowadays, I have no issues with water at all, because the taps from this shop are very reliable and durable.
November 10, 2021
Unprompted review
Reply from Enviro Design Products
Thank you so much for writing a review! We appreciate your business.
Keeping me in the loop!
I have been waiting for my manhole cover to be shipped as it was late due to the supply and demand going on! During the wait the customer service department keep me in the loop with emails to let me know the status so I wouldn't keep wondering. Thank you for being honest and keeping me in the Know !
November 8, 2021
Reply from Enviro Design Products
Thank you so much for writing a review! We appreciate your business.
I liked the water gauge manometer
I liked the water gauge manometer. I tried to buy one at a couple of plumbing supply houses, however, the people behind the counter never heard of a water gauge manometer. I liked the manometer that I bought from you.
November 1, 2021
Reply from Enviro Design Products
Thank you so much for the review!
they never respond I made order on Sep…
they never respond I made order on Sep 9th 2021 and thay did not send it yet
October 20, 2021
Reply from Enviro Design Products
Hi Eli,
Our apologies, there has been a long delay. We are looking into an estimated ship date and will call you directly with a response. Sorry to hear our emails are not going through, please check your spam box for the last email we sent was on Oct 15th at 10:37 am. Thank you!
No Parts Yet after Two Months?
It is hard for me to rate the product when I have not received it in over 2 months. I ordered two 12 x 24 monitoring manhole covers on 8/1/21 and the website did not indicate any manufacturing delays, so I though they were in stock. After many Emails and phone calls, I finally called and got a hold of a human who promised a shipping date of 9/30/21. Well that was a week ago and I need to get my project done. Even if this product shows up great and it was a good price, I do not think I would change my rating. The website was misleading and the customer service has been poor, with no follow up or updates.
October 8, 2021
Reply from Enviro Design Products
Our apologies, for the long delays. We are training new staff to help ensure everyone is answered in a timely manner and would like to say, Thank you, we know it's frustrating we appreciate your review.
Excellent customer service!
Excellent customer service! Product was exactly as promised and worked perfectly for what I needed.
October 5, 2021
Reply from Enviro Design Products
Thank you so much for the review!
I Love Sewer Caps
There's nothing worse than having to touch a dirty sewer. These caps should be mandatory in all sewer holes! Shipped fast & easy to install.
September 20, 2021
Reply from Enviro Design Products
Well said, thank you so much for the review!
Torquer 6 in. Well Plug
6 in. Torquer Locking Well Plug is cheap and poorly designed... Beware that if you don't add a spring clip or other method of securing the threaded wing bolt at the end it can be turned too far and most of the parts will be at the bottom of your well... Description says most locks will fit when I have yet to find a lock that can... Even if you could find one a hammer blow to the soft orange plastic would break the weak mount for the lock any way... I needed this for a well on my property 50 mi. away... Hope a small animal or child is not injured...
September 7, 2021
Unprompted review
Reply from Enviro Design Products
Hi John,
Thank you for the review. Sorry to hear you are had a bad experience and the plug did not work for you.
Thank you,
I bought and paid for an RV sewer lock…
I bought and paid for an RV sewer lock - it never arrived. I know it was refused by UPS. I called Enviro, and left a message. There was no response. In response to this commentary, I am told that a refund has been issued to my credit card. Just looked at that account...no credit yet. This is a weird way to conduct customer service.
September 2, 2021
Reply from Enviro Design Products
Hi Jim,
We shipped the order and the tracking shows it was refused. A full refund has been issued. Thank you
Returning to Sender
The package was refused by the receiver and will be returned to the sender.
Ontario, CA, United States
Reply from Enviro Design Products
Thank you!
I use the footloose sewer caps in my RV…
I use the footloose sewer caps in my RV park and I love them, customers love them as well.
August 5, 2021
Reply from Enviro Design Products
Thank you so much for writing a review!
Very quick delivery and product was…
Very quick delivery and product was exactly as described
July 27, 2021
Reply from Enviro Design Products
Thank you very much!
The package arrived promptly
The package arrived promptly, however 2 of the devices (out of the six I have used), failed to ignight. I still have approx 8 left I believe and am hoping the all work properly.
Have ordered and used these in the past with no issues.
July 12, 2021
Reply from Enviro Design Products
Hi Ron,
Please give us a call or an email and we can talk about the (2) that did not ignite.
Thank you
Reply from Enviro Design Products
Hi Harold,
Sorry, we were unable to get the item shipped in a more timely manner. Your refund was processed through Paypal. Please let us know if you need further assistance.
Thank you,
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