Employing good tradesmen which makes a difference in this day and age!!!! They explained everything they were going to do as they went around the house and carried out the work. When finished they e... See more
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Review summary
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Reviews shaping this summary
A thorough survey was conducted without any attempt to hard sell the MVHR unit. Envirovent both manufactures and instals the units. We were given a clear estimate of the cost. The price was compet... See more
Company replied
We've had EnviroVent extractor fans installed for a few years now. Taking the cover off one to clean the fan, the plastic lugs that the cover screws go into had cracked, so the cover wouldn't reattach... See more
Company replied
Wasn't sure about buying something I hadn't seen; but the company had a good informative website ; so I contacted them for a free survey. Well , surprised to be very quickly phoned by George (Wannel... See more
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Company details
Written by the company
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
Contact info
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, United Kingdom
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Service
Came a couple of days earlier than expected to do service, which was convenient.
As usual, friendly, knowledgeable and professional engineers.
Total peace of mind moving forward.
March 9, 2026
Reply from EnviroVent
Dear Andrea,
Thank you for your kind review! We are really glad the earlier visit worked out conveniently for you. Our engineers will be pleased to hear that their friendly and professional service made a positive impression. It is great to know we could give you peace of mind moving forward. We appreciate your support and look forward to helping you again whenever you need us!
The envirovent Customer Care Team.
We had kitchen and bathroom fans…
We had kitchen and bathroom fans replaced.The workman explained everything he was going to do.He kept us informed of how the jobs were going.he was polite throughout his visit.he cleaned up well after himself and took all old fans etc away with him.
March 9, 2026
Reply from EnviroVent
Dear Customer,
Thank you for your review. We are glad to hear you were happy with the work and that everything was explained clearly. It is great to know the job was completed tidily and that the old fans were taken away. We appreciate your feedback!
The envirovent Customer Care Team.
Good team
Friendly guys, but not over friendly. Cleaned there own mess, respected me, my property and my pets! No complaints whatsoever!
March 9, 2026
Reply from EnviroVent
Dear Dave,
Thank you so much for your kind words! We are glad to hear you appreciated our respect for your home and pets, and that everything met your expectations. It was a pleasure working with you!
The envirovent Customer Care Team.
Great Job.
The installation was quick and more surprising, clean! The best of all, though, we were promised that all the mould would be removed from our flat, and that is exactly what happened!
May 1, 2025
Reply from EnviroVent
Dear Jim,
Thank you so much for your kind words! We are really glad to hear that you found the installation quick and clean. Most importantly, it's great to know that we were able to deliver on our promise and completely remove the mould from your flat. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience!
The envirovent Customer Care Team.
Excellent service highly recommend professional and…
Excellent service very professional and punctual. Nothing was too much trouble and the product is efficient at clearing the mold
March 6, 2026
Reply from EnviroVent
Dear Nick,
Thank you for your kind review! We are really pleased to hear that you found our service professional and punctual. It is great to know the treatment is working effectively to clear the mould as well. If you ever need any further advice or support, we are always happy to help!
The envirovent Customer Care Team.
Very helpful people.
Very helpful people.
Received very good service for an upgrade after being a customer since 2016.
February 20, 2026
Reply from EnviroVent
Dear Barty,
Thank you for your kind review and for being a loyal customer since 2016. We truly appreciate your continued support. We are glad our team could assist you with your upgrade and provide the service you deserve. If you ever need anything else, we're always here to help!
The envirovent Customer Care Team.
Reply from EnviroVent
Dear Kevin,
Thank you for your kind review! We are glad to hear you found our service quick and efficient, and that you are happy with the improved product quality. We really appreciate your support and look forward to serving you again!
The envirovent Customer Care Team.
Excellent service
Excellent service. I had Envirovent out to service my system and they found a heater fault.
Despite the unit being 5 years old this was all fixed under warranty without any complaints.
Excellent overall service. Thank you.
March 3, 2026
Reply from EnviroVent
Dear Charles,
Thank you for your kind review. We are glad our team was able to identify the heater fault and get it resolved for you under warranty. We really appreciate your feedback and are pleased you were happy with the service.
The envirovent Customer Care Team
Ventilation survey…
Vrush and Alex came to do a survey yesterday.
How refreshing in these times of disappointment, they were excellent, totally professional, friendly very thorough, open and creative in their approach to solutions.
Absolutely no pressure selling only technical solutions, best practice recommendations etc and with a tiered approach.
I'm sure the recommendations they present will be appropriate.
I was very impressed.
Top marks guys you were a credit to your company.
Rob
March 4, 2026
Unprompted review
Reply from EnviroVent
Dear Mountain man,
Thank you so much for your kind words! We are thrilled Vrush and Alex made such a positive impression. We will pass on your feedback — they will really appreciate it!
The envirovent Customer Care Team.
External exterior fan fitted
Arrived in good time ...
Excellent Job left clean and tidy
March 4, 2026
Reply from EnviroVent
Dear Ruth,
Thank you for your kind review! We are glad the external fan arrived on time and that you were happy with the installation. It is great to hear the job was completed cleanly and tidily. We appreciate your feedback and your support!
The envirovent Customer Care Team.
All done very efficiently and left…
All done very efficiently and left super tidy.
Very nice guys. Very happy with new extractor fan.
March 4, 2026
Reply from EnviroVent
Dear Lucy,
Thanks so much for your kind review! We are really glad you are happy with the new extractor fan and that everything was completed efficiently and left nice and tidy. It was a pleasure working for you. If you ever need anything in the future, just let us know!
The envirovent Customer Care Team.
Always nice people to deal with.
March 3, 2026
Reply from EnviroVent
Dear RA,
Thank you so much for your kind words. We are really glad you have had positive experiences with our team and we appreciate you taking the time to share it.
The envirovent Customer Care Team.
Reply from EnviroVent
Dear Mr Gerrie,
Thank you for your review. We are sorry the job isn’t finished yet. I have passed this to our local specialist team, who will follow up with you directly. If you prefer, you can also email the details to customercare@envirovent.com.
Our apologies for the inconvenience.
The envirovent Customer Care Team.
Very courteous and polite…
Very courteous and polite engineers/installers. Hard workers too.
We had a problem with our fan. They sorted out the problem and now everything is working fine. Thank you.
March 3, 2026
Reply from EnviroVent
Dear Pam,
Thank you for your kind words. We are delighted to hear that our engineers were courteous, professional, and able to resolve the issue with your fan. We truly appreciate your feedback and are glad everything is now working smoothly. If you need anything in the future, we're always here to help.
The envirovent Customer Care Team.
Lovely gentleman fitted our device…
Lovely gentleman fitted our device today. Everywhere left clean and tidy. Nice honest chap.
Time will tell if the machine works well enough to clear damp and condensation.
March 2, 2026
Reply from EnviroVent
Dear AMay,
Thank you so much for your kind words. It’s great to hear that our engineer made a good impression and left everything clean and tidy — we will be sure to pass that on to him. We are confident the unit will make a real difference with your damp and condensation, but if you have any questions or need support as it beds in, we’re always here to help.
The envirovent Customer Care Team
Excellent customer service & excellent. Delivered on agreed outcomes…
Excellent customer service & engineer who talked me through each step
February 12, 2026
Reply from EnviroVent
Dear Miss Pamerla Kelly,
Thank you so much for your kind words. We are delighted to hear that our engineer was able to guide you through each step and provide the level of service you deserve.
The envirovent Customer Care Team.
Reply from EnviroVent
Dear Stephen,
Thank you for your kind review. We are really glad you were happy with the service and that our engineer made a positive impression.
The envirovent Customer Care Team.
Really friendly
Really friendly, arrived on time and explained everything wonderfully. Always had positive experience with the north east Aberdeenshire workers.
February 12, 2026
Reply from EnviroVent
Dear Hannah,
Thank you so much for your kind words. We are delighted to hear everything was explained clearly and that our team arrived right on time. It is great to know you have consistently had positive experiences with our North East Aberdeenshire workers. We really appreciate you taking the time to share this.
The envirovent Customer Care Team.
Professional and excellent service
I had a survey by Richard who was extremely helpful and professional. He explained everything clearly and booked the installation .
The installation of their PIV machine was easy and quick . My house was left spotless and tidy.
Condensation has gone and the humidity reduced, air quality in my house is improved and my allergies are getting better every week. The aftercare customer service is also good . Highly recommend this company.
January 20, 2026
Unprompted review
Reply from EnviroVent
Dear Ros,
Thank you for your lovely review! We’re really glad to hear Richard made everything clear and easy, and that the installation went smoothly. It’s great that your home was left spotless and that you’re already feeling the benefits with reduced condensation, better air quality, and easing allergies. We also appreciate your kind words about our aftercare team. Thank you for the recommendation!
The envirovent Customer Care Team.
excellent service
Arrived when expected, was pleasant when discussing work to be done then got straight on with the job. Enstalled the unit without fuss and professional throughout. Clean and tidy work. Good job.
February 20, 2026
Reply from EnviroVent
Dear M.Mulhall,
Thank you for taking the time to leave such a positive review. I am really glad to hear you were happy with the installation and the overall service. It was a pleasure carrying out the work for you, and I appreciate your kind words about the professionalism and tidy finish. If you ever need anything in the future, I will be happy to help.
The envirovent Customer Care Team.
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