enzio designs Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their stylish appearance and durability. The staff are frequently highlighted for their helpfulness, friendly approach, and extensive knowledge, making the shopping experience pleasant and stress-free. People appreciate the personalized service and the absence of pushy sales tactics. The delivery service also receives high praise for being prompt, efficient, and accommodating, with teams often going above and beyond to assist. Consumers highlight the smooth process from browsing to installation, ensuring a seamless and satisfactory experience. This consistent excellence leads many to recommend the company for its overall service and products.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional helpfulness and... See more

Product

Customers had positive experiences with product, frequently praising the high quality, beautiful design, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and on-time... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and exceptional... See more

Quality

Reviewers highlight positive aspects of quality, with many customers describing the furniture as beautiful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

187 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(187)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yusuf is very kind

Yusuf is very kind, friendly and helpful. He has helped us with our choices of dining table, chairs and sideboard. Prices, quality and variety means we would recommend and keep returning, even though we don't live that close.

October 13, 2024
Unprompted review
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Reply from enzio designs

Hi Shirley,
Customer service is our biggest priority, as well as having a variety of products in terms of price and style. Your warm regards will be forwarded to Yusuf and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Fantastic furniture, great service from Yusuf

Great friendly service by Yusuf.
Fantastic quality furniture. Would highly recommend to anyone looking for stylish modern contemporary furniture.

October 8, 2024
Unprompted review
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Reply from enzio designs

Hi Nick,
We greatly appreciate your wonderful review! Our products are carefully chosen, so that we only stock the highest quality in design and structure. We constantly update our showroom to follow the latest trends, and make sure there's something for everyone. Customer service is also our priority and your kind regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

We really love our new sofa so comfy…

We really love our new sofa so comfy and deliver on time.Highly Recommend enzion designs. Yusuf was helpful to choose colour and style plus chasing with delivery.

October 9, 2024
Unprompted review
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Reply from enzio designs

Hi Samuel,
Your recommendation means the world to us. We strive to make every customer's experience a positive and memorable one, and we hope to see you shop with us again. Customer service is our priority, and our staff are trained to help you choose your products and offer swift delivery. Your warm regards will be shared with Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

I bought a double bed for my daughter’s…

I bought a double bed for my daughter’s bedroom and the service from Yusuf was fabulous. All that was promised was delivered within a week, amazing quality and great colour/material variety. I would defo recommend Enzio for your next home furnishings purchase.

September 1, 2024
Unprompted review
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Reply from enzio designs

Hi Ismail,
Customer service and fast delivery times are the biggest priority for us. We're glad to know that you found the right customisation options for you and we hope to see you again soon. Your kind regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Unbelievable price

Recently purchased the most comfortable recliner ever. After looking for a while was shown a sofa by Yusuf. Beautiful material at an amazing price. After buying got told it would be 2-4weeks delivery but arrived within the week. Will definitely shop here again

August 31, 2024
Unprompted review
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Reply from enzio designs

Hi Lisa,
We highly appreciate your thoughtful review! Our products are carefully chosen, so that we only stock the highest quality in design and comfort. We constantly update our showroom to follow the latest trends, and make sure there's something for everyone. Customer service is also our priority and your kind regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Great customer service

Great customer service. We got our perfect couch all thanks to Faizal. Would definitely recommend and buy again!

August 27, 2024
Unprompted review
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Reply from enzio designs

Hi Patrycja,
Thank you for taking your time to write a review. Our staff try to go above and beyond for customers to ensure you're left satisfied. Your kind words will be forwarded to Faizal.

- Enzio Designs

Rated 5 out of 5 stars

Very helpful

Very helpful. Great customer service would buy from here again. Thanks
All staff helpful but Yusuf was massive help so thanks :)

August 14, 2024
Unprompted review
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Reply from enzio designs

Hi Aileen,
Thank you for sparing your time to review. Good service is incredibly important to us. We hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Second purchase from Enzio

Second purchase from Enzio. Great service again from Yusuf and perfect installation from the team thank you!

August 21, 2024
Unprompted review
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Reply from enzio designs

Hi Ann,
We're glad to know that your delivery went smoothly, we pride ourselves in our efficient delivery service. Your kind regards will be forwarded to our delivery staff and Yusuf, and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Mr Yousuf was very kind with customer…

Mr Yousuf was very kind with customer care focused. Had a super good experience

August 22, 2024
Unprompted review
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Reply from enzio designs

Hi Carly,
We always aim to give you the best experience possible, from finding exactly what you need at a reasonable price, to giving you a seamless delivery service. We appreciate your kind review and hope to see you again soon, and your kind regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Such an impressive dining table

We bought the large Phoenix Grey Ceramic Marble dining table. It looks amazing. It is reassuringly heavy and solid. Will need 2 strong people to maneouvre and lift once legs have been attached. Assembly not difficult though. Stunning looks and reflective finish. Sleek gliding mechanism to extend. A fantastic price for a table of this quality. Great customer service from Yusuf who assisted us throughout the purchasing process.

August 12, 2024
Unprompted review
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Reply from enzio designs

Hi Faisal,
Your feedback is important to us. We aim to provide quality customer service from start to finish, including helping to choose your product & finding a suitable delivery plan. Your kind regards will be forwarded to our team.

- Enzio Designs

Rated 5 out of 5 stars

WOW WOW WOW

We visited the showroom and were completely left alone by Yousaf : Faisal to take our time and visualize our choices.

(We were dreading being followed by the in-store sales team but were left to gander & browse in private!!)

Delivery was on time and they even assembled both the dining table and cupboard for us free of charge.

Products we bought are the highest quality with like for like over double the price.

Choice is amazing and most of the furniture can be personalized.

Wowww

August 7, 2024
Unprompted review
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Reply from enzio designs

Hi Ali,
We greatly appreciate your wonderful review! Our products are carefully chosen, so that we only stock the highest quality in design and structure. We constantly update our showroom to follow the latest trends, and make sure there's something for everyone. Customer service is also our priority and your kind regards will be forwarded to Yusuf, Faizal and the delivery team.

- Enzio Designs

Rated 5 out of 5 stars

Great customer service from Yusuf thank…

Great customer service from Yusuf thank you soo much for all the help. The fire we purchased (Clarendon) looks amazing. Thanks again.

August 1, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
Our philosophy of stocking the latest trends and contemporary designs has been maintained for years. Thank you for your feedback and we're glad to have made your experience worthwhile. Your warm regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Review for Enzio furniture

Just bought some dining chairs from Enzio furniture. Really pleased with quality and service received. Yusuf was very helpful

July 3, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Lynne,
We're happy to know that you had a pleasant experience with us! Quality of products and service are of the highest importance to us & it's great to know when we've achieved this. We hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Yusuf was extremely helpful when picking the furniture. Would highly recommend. My one stop shop for all my family furniture.

July 5, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Aziza,
Your kind review is greatly appreciated. It's helpful to know that our staff are attentive to your needs. Your recommendation means a lot to us and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Fantastic place with high quality furniture

We visited Enzio Designs last year and purchased a electric heater, bespoke corner sofa, a 3 seater and 2 seater sofa too. Yusuf was very helpful from the minute we walked into the shop and the customer service and the knowledge Yusuf had made us buy the products. The quality of everything we brought was fantastic and prices were reasonable compared to other places we looked at. I will be buying more products from Enzio and would recommend this place to others. The fitter Tony was excellent too and very patient. Thank you Yusuf, Faisal and Tony for making all the purchasing stress free.

September 16, 2023
Unprompted review
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Reply from enzio designs

Hi Mez,
Your kind review is greatly appreciated. We aim to stock a wide range of quality products at reasonable prices, making sure there's something for everyone. We're delighted to know that you have purchased many products from us and we look forward to seeing you again. Your warm regards will be forwarded to the mentioned staff.

- Enzio Designs

Rated 5 out of 5 stars

Superb service from Yusuf

I went to enzio designs on the recommendation from my mum and dad after they had bought a new suite from enzio.
I went to see yusuf about getting myself a new suite and l was politely greeted by him asking me if l was ok and having a nice day.
Right from the off,Yusuf was very helpful,showing me all the different designs and colours..nothing that l asked him was to much and there where piles of books with different designs being shown to me,in the end l ended up choosing exactly the same suite as my mum and dad had purrchased from enzio a few months back.
The suite is well made,good quality and really comfy.
The customer service from start to finish from Yusuf was great and l would definately recommend enzio designs to anyone looking for a new suite or home furnishings.
5 stars from me to Yusuf ⭐⭐⭐⭐⭐

May 21, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Nicola,
Customer service is of upmost importance to us. We ensure our customers are satisfied by spending time discussing options, showing different designs & colours and finding the best delivery option for you. We proudly stock a range of high quality products while offering fair prices.
Your kind regards will be forwarded to Yusuf and we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Brilliant all round service....

Purchased a sofa and chair from Enzio in April. Excellent Quaility and very good value for money.
You have a very good choice of Colour,size and style to choose from.
Yusuf is very helpful and he has the time to give you any advice you require.
Enzio is the Furniture Store I always return to for any items of furniture l need for my home.
I would definitely recommend enzio to anybody.
Yusuf is the man to speak to
A well deserved 5 star rating from me 👍

April 17, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Bernadette,
Your review is much appreciated. We offer a wide range of products, each with customizable options to ensure you've got exactly what you want.
Your recommendations are helpful to us and your kind regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Very happy with the purchase

I visited the store during the Christmas holidays and wanted to buy a dining table,Yusuf showed me all the available tables, he was very knowledgeable about the products on display and helped me to select a table, I paid a small deposit for the store to hold the table till I was ready for the delivery.
I went back to the store in April to pay the balance and arrange the delivery but I saw another new table on display which was perfect for needs, Yusuf was happy to change my order and he arranged for the delivery for the next available date. The table was delivered and assembled by the driver.
I was very pleased with the whole experience of buying from the store.

April 20, 2024
Unprompted review
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Reply from enzio designs

Hi Mohammed,
Our staff are trained to advise and assist you on what to purchase, knowing the finest details to ensure you're making the right choice. Customer service is of upmost importance from start to finish.
Your kind words are much appreciated and will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Great Customer Service

I called several time for advice etc and was helped

February 23, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Sara,
Your positive feedback is very helpful to us. We aim to offer high level customer service, attending to all your needs.

- Enzio Designs

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