enzio designs Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their stylish appearance and durability. The staff are frequently highlighted for their helpfulness, friendly approach, and extensive knowledge, making the shopping experience pleasant and stress-free. People appreciate the personalized service and the absence of pushy sales tactics. The delivery service also receives high praise for being prompt, efficient, and accommodating, with teams often going above and beyond to assist. Consumers highlight the smooth process from browsing to installation, ensuring a seamless and satisfactory experience. This consistent excellence leads many to recommend the company for its overall service and products.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional helpfulness and... See more

Product

Customers had positive experiences with product, frequently praising the high quality, beautiful design, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and on-time... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and exceptional... See more

Quality

Reviewers highlight positive aspects of quality, with many customers describing the furniture as beautiful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

187 reviews

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No recent history of asking for reviews

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4.9

All reviews

(187)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service thanks

Excellent service thanks

April 4, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi John,
Thanks for your review! We hope to see you again soon and give you another positive experience.

- Enzio Designs

Rated 5 out of 5 stars

Purchased Sofas

We bought some sofas from Enzio designs and they look absolutely fantastic. Yusuf was very pleasant to deal with and really looked after us from the initial purchase to the delivery. Highly recommend this company!

March 18, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Sam,
Thank you for your kind review. We aspire to offer the best service available, as well as the perfect choices for your home. Your warm regards will be forwarded to Yusuf and your recommendation is highly appreciated.

- Enzio Designs

Rated 5 out of 5 stars

Super choice,super service.

I have just taken delivery of two leather reclining settees and a marble effect lamp table, as always the service of Yusuf in the store and his delivery driver and assistant have been marvellous. The delivery men have worked for Yusuf for 30 years which says a lot about this great
Shop, the stock is also very unique and very reasonably priced. I have bought furniture from this store many times over the years and have never been disappointed. The delivery men deserve a special thank you for their really pleasant demeanour and their careful assembly and handling of the items. I can wholeheartedly recommend Enzio.

March 18, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Wendy,
We cannot thank you enough for such a kind review. Everything from our product quality to delivery service is planned thoroughly, ensuring the best shopping experience possible.
Your warm regards will be passed on to everyone involved & we hope to see you again soon!

Rated 5 out of 5 stars

Purchased the table from Enzio Designs

Purchased the table from Enzio Designs. This was exactly what I was looking for at an affordable price, being on sale was a bargain. Yousaf provided great service and delivery was confirmed and arrived on time as stated. Happy with the whole process will buy again from this store.

March 16, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Waheed,
We're happy to know that you've found exactly what you're looking for, at a price you're satisfied with! We hope to see you again soon & your kind regards will be forwarded to our staff.

- Enzio Designs

Rated 5 out of 5 stars

Quality Furniture

Finally found a Dining Table I liked at Enzio Designs ,they have Some amazing Furniture, Would Highly Recommend delivered on time Also, Yusuf at Enzio was Amazing to deal with from start to finish.

Thanks Yusuf

March 1, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Kaysar,
Our staff are trained and experienced to be by your side throughout the entire process, from helping you choose designs to delivery and beyond.
Your kind regards will be shared with Yusuf

- Enzio Designs

Rated 5 out of 5 stars

Yusuf was very helpfully in the variety…

Yusuf was very helpfully in the variety of options available they could obtain, as I was looking for matching Oak furniture. On delivery the gents located everything in each room at my request. The furniture is fantastic just what I wanted.

February 20, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Paul,
Our wide variety of designs is key, so no customer is left unsatisfied. We're happy to know that you've been pleased with our service from start to finish and your warm regards will be forwarded to our staff.

- Enzio Designs

Rated 5 out of 5 stars

Value for money and good products

I recently brought a sofa and mattress. The price was value for money and good quality. Especially made in the UK. They have some very exclusive products and good price.
The service was amazing by the delivery guys and the Sales people were very supportive and professional. Definitely recommend this place for all your furnitures for your homes.

February 8, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Yusuf,
Our staff are incredibly happy to read this review. Customer service is of prime importance as well as having a unique range of local products on offer. Your sincerely appreciated words will be forwarded to our staff.

- Enzio Designs

Rated 5 out of 5 stars

Bought a wardrobe from Enzio Designs in…

Bought a wardrobe from Enzio Designs in Blackburn. Honestly very impressed. Nice showroom with a good variety. Wardrobe was delivered and put together too. Smooth from start to finish. Would definitely go back

February 22, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Shazad,
We're happy to know that you're satisfied with your purchase. We stock a large range of designs across all products, giving you a wide range of choice. Your warm regards will be forwarded to our showroom and delivery staff.

- Enzio Designs

Rated 5 out of 5 stars

Excellent Service

I had excellent service and ongoing contact from when i first ordered my 60 in Aurora Fire to when it was delivered. They kept in touch throughout and Faizal was very helpful. Apart from this, delivery was extremely quick. I would recomend this company anytime. Alex.

February 20, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Alex,
Fast delivery and constant communication throughout the order process is key for us. We appreciate taking your time to review, and your compliments will be forwarded to our staff.

- Enzio Designs

Rated 5 out of 5 stars

Excellent!

Excellent to deal with, swift delivery, fire is perfect!

February 10, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Your kind review is greatly appreciated. Customer service and quick delivery are our priorities, so it's great to know that we've succeeded in both.

- Enzio Designs

Rated 5 out of 5 stars

We have been using enzio designs for…

We have been using enzio designs for the last seven or eight years and always found Yusuf very helpful and the range of furniture is unbelievable and very good prices
Would definitely recommend
Many thanks Mr and Mrs Duffy - Oswaldtwistle

February 15, 2024
Unprompted review
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Reply from enzio designs

Hi Mr & Mrs Duffy,
Thank you for your kind review. We value our long - term & returning customers, and we're always happy to see familiar faces in store. We carefully select and design our showroom so that each trip you make is worthwhile. Your warm regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Amazing service from Yusuf

Amazing service from Yusuf. Thank you for the quick delivery as promised. The quality of the sofa was incredible.

January 12, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Rihan,
Thank you for your review & picture; it's a perfect fit for your home! We aim to stock the highest quality of products and offer the best available service, from the showroom to the delivery process. Your kind words will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Fast delivery and very good…

Fast delivery and very good communication with Yusuf, would highly recommend.

February 6, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Ryan,
Thank you for your kind review. Communication throughout the order process is key to us at Enzio Designs, in order to get your goods delivered as fast and efficiently as possible. Your warm regards will be forwarded to Yusuf.

- Enzio Designs

Rated 5 out of 5 stars

Electric fire

Everything worked out efficiently from order to delivery and product was well packaged

January 26, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi William,
Thank you for choosing to purchase an electric fire from us & leaving a nice review. The highest quality of service from order to delivery is of the highest importance to us. Your kind regards will be forwarded to the relevant staff.

Rated 5 out of 5 stars

Bought a fire for media wall

Bought a fire for media wall . couple of minor issues contacted Yusef at Enzio who got it sorted straight away great service would highly recommend .
Thanks again Yusef

January 31, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi CLF,
Any issues are aimed to be resolved quickly as part of our customer service. Customer satisfaction is our biggest priority & we make sure to assist you before, during & after the order process. Your kind review will be forwarded to Yusuf.

Rated 5 out of 5 stars

Great experience instore and Faizal and…

Great experience instore and Faizal and the team are a credit to this business - Yusuf communicates well even before delivery and the products are contemporary and looks amazing

January 12, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mebs,
We strive to make your in - store experience a positive and memorable one, as demonstrated by our many returning customers. As well as our interior design, our products are carefully selected to enhance our showroom and your home.
Our staff are highly trained and tested in customer service from start to finish & your acknowledgement of their work is greatly appreciated. Your warm regards will be forwarded to them.

Rated 5 out of 5 stars

Nothing but professional

Where can I start nothing but professional from start to finish had few minor issues which they sorted straight away my misses loves our new sofa and so do I great service and would highly recommend these guys.

January 12, 2024
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Lisa,
Any issues are sorted quickly as part of our customer service. Customer satisfaction is our biggest priority & we make sure to assist you before, during & after the order process. We're glad to know we've achieved this & your kind regards will be forwarded to our staff.

Rated 5 out of 5 stars

Thanks to Yusuff

This is the second big furniture item we have bought of yusuf from Enzio, he always suggests good alternatives for what we’re thinking of buying and an overall great guy, both of our items have come within the month, and in perfect condition, the delivery guys are also amazing and super helpful! Definitely will be shopping here again!

December 28, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Muhammed,
Your kind review is greatly appreciated. Part of our service is to recommend products and help you with your experience every step of the way, & it's nice to know when we've succeeded in our goal. We look forward to seeing you again and your regards will be forwarded to Yusuf and our delivery staff.

Rated 5 out of 5 stars

Excellent customer service and choice…

Excellent customer service and choice of wardrobes and sofas. Yusuf was very helpful too

November 18, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Abdullah,
Thank you for your kind review. We aim to stock a wide selection of furniture in many sizes and colours, so that there's something for everyone. Customer service is our main priority & we're glad to know that you're satisfied. Your warm regards will be forwarded to Yusuf.

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