enzio designs Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their stylish appearance and durability. The staff are frequently highlighted for their helpfulness, friendly approach, and extensive knowledge, making the shopping experience pleasant and stress-free. People appreciate the personalized service and the absence of pushy sales tactics. The delivery service also receives high praise for being prompt, efficient, and accommodating, with teams often going above and beyond to assist. Consumers highlight the smooth process from browsing to installation, ensuring a seamless and satisfactory experience. This consistent excellence leads many to recommend the company for its overall service and products.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional helpfulness and... See more

Product

Customers had positive experiences with product, frequently praising the high quality, beautiful design, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and on-time... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and exceptional... See more

Quality

Reviewers highlight positive aspects of quality, with many customers describing the furniture as beautiful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(187)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New suite

Recently bought a suite from the blackburn branch and must say from picking to delivery the service was very good .having bought from this shop for decades 10/10 very pleased mr&Mrs jeal

November 21, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mr Jeal,
Knowing that we have long - term customers that frequently visit is very important to all of us at Enzio Designs, & we hope to continuously serve you well. We strive for 100% satisfaction from the selection process to delivery and beyond & your affirmation makes us pleased.

- Enzio Designs

Rated 5 out of 5 stars

Excellent experience

Excellent experience
Customer care by Yusif was excellent he was very helpful and provided me with the fire I needed, shop had some amazing sofas was gutted I’d already brought. New one will deffo use this shop again

November 18, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Charlene,
Customer service is very important to us & it's great to know when we've been able to help. We pride ourselves in our wide range of electric fires & sofas, & your satisfaction is great to know. Your kind words will be forwarded to Yusuf.

Rated 5 out of 5 stars

Very good furniture very helpful sorted…

Very good furniture very helpful sorted my seats out good services ask for yusuf very good help gets you just what you want

November 16, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Archie,
Customer service is our biggest priority & we're happy to hear that Yusuf was able to help you out. Your warm regards will be forwarded to him.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Responds to queries quickly

November 7, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Shakira,
Thank you for your kind review. We aim to make your experience a positive one from start to finish & we hope to see you again soon.

Rated 5 out of 5 stars

Pleasure to buy from

Very happy with item, quick delivery and good value. Will buy from again. Yusuf was very helpful when we were choosing and table and chairs were expertly constructed on my premises by Tony and his colleague.
*****

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality!

I recently purchased the Phoenix ceramic marble top dining table from Enzio. I was a little cautious making such a large purchase online but Yusuf from Enzio designs in Blackburn answered all my questions via WhatsApp and did a video call to show me the item. He responded super quickly when I requested more information and photos. My emails after ordering were answered quicky too. The quality of the dining table is staggering high. I found exactly the same table at another retailer for more than double the price! The delivery was smooth and the item was extremely well packaged and this was sparking without a scratch on it when it arrived. I’m so happy with this purchase! I don’t believe you can get higher quality at this price point.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Manager

Yusuf was very helpful and appreciate his patience when dealing with us. I would recommend to buy furniture in this shop. Thank you

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service (bedroom and storage )

When Plan it was just starting their business , we were the first customers and they loyalty was amazing . It has been so many years and not even a hinge has fell apart , now I need to add extra wardrobes and gone back to plant it after 7/8 years . Would not use anyone else . 100% satisfaction

Hamida Patel

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

I popped in to Enzio Designs with my…

I popped in to Enzio Designs with my partner for a browse of the solid wood dining table set, we were politely welcomed by a member of the staff who promptly offered us tea/coffee/water and even a box of sweets and cookies! I’ve never had service like this before when simply just browsing, after swiftly receiving the water the lovely lad simply left us to it the rest of the time we were browsing, no pushy sales techniques and no uncomfortable feeling that we felt pressured into buying something.

we initially had no intention to buy that day but when we saw a lovely rustic oak solid wood dining set and spoke to sales manager Billy it was a done deal. We are delighted with the quality and style of our dining set and we're more than impressed with the service and delivery we received. Previously we have purchased a German bedroom set a few years ago from Enzio designs and were more than satisfied which made us VIP customers that gave us such benefits as free delivery. 10/10 for Enzio designs and the lovely delivery & sales staff. This store is a must go place with lovely furniture and good bargain prices.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

I've been shopping at Enzio Designs for…

I've been shopping at Enzio Designs for 15 years & I can't stop coming back! Bought an electric fire a few weeks ago, very impressed with the quality & next day delivery. Staff were very attentive as usual. I'll continue to recommend this place to relatives & friends!

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Enzos Designs, top shopping experience!

Enzos Designs at Blackburn is an absolute gem of a furniture shop! They have some really unique quality products, I have been going for many years now and have never failed to find something eye catching and unusual. All the products are very reasonably priced and often cheaper than their rivals in so called discount stores! Yusuf, the sales assistant,is lncredibly helpful and not at all pushy, in fact all the staff bend over backwards to assist you without being intrusive. On this occasion I bought the most amazing ceramic swivel extending dining table for half the price at other competitors, it weighs a bomb! The delivery drivers were absolutely fabulous! They were polite, cheery, and above all capable, they assembled the table and moved it into position for me due to its weight, never once complaining. I can honestly say that from beginning to end it is a very satisfying experience buying from this store, it is always my first port of call for interior decor! Many thanks Yusuf and the rest.

September 5, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Willetts,
We very much appreciate your generous & detailed review. We always aim to provide the best possible service from the moment you step into our showroom. Our philosophy is to have unique products at affordable prices all while offering you the best service with a smile. Your kind regards will be forwarded to Yusuf & the delivery staff.

Rated 5 out of 5 stars

Superb quality

Superb quality, fast turn round of orders, bespoke goods at an affordable rate with friendly efficient assistants without pressure to buy. All their items have a very modern design built in.

September 4, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Alan,
We're very glad to hear that you're satisfied with our service and quality. We aim to offer the best contemporary furniture with modern looks & functions. Your kind words will be forwarded our staff.

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