enzio designs Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their stylish appearance and durability. The staff are frequently highlighted for their helpfulness, friendly approach, and extensive knowledge, making the shopping experience pleasant and stress-free. People appreciate the personalized service and the absence of pushy sales tactics. The delivery service also receives high praise for being prompt, efficient, and accommodating, with teams often going above and beyond to assist. Consumers highlight the smooth process from browsing to installation, ensuring a seamless and satisfactory experience. This consistent excellence leads many to recommend the company for its overall service and products.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the exceptional helpfulness and... See more

Product

Customers had positive experiences with product, frequently praising the high quality, beautiful design, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and on-time... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and exceptional... See more

Quality

Reviewers highlight positive aspects of quality, with many customers describing the furniture as beautiful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yusuf and his colleagues were really attentive even acknowledging our lengthy drive to visit their showroom offering us use of their facilities and a hot drink. They've kept us informed all the way.... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had an excellent experience with Enzo Designs from start to finish. Yusuf really looked after us throughout the whole process and made everything easy and stress-free. We purchased an 80”... See more

Company replied

Rated 5 out of 5 stars

Having purchased a lovely big picture ( that u then figured could nt fit into my car ) and a lovely clock . The owners offered to deliver it for me lol Which I am absolutely over the moon with , I ve... See more

Company replied

Rated 5 out of 5 stars

Purchased table and chairs and new living room sofas. Customer service from start to finish was brilliant. Explained various points to consider when purchasing and delivery time. No pressure applied... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(187)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service quality

Service quality was so good. What l saw on the photo, that was the exactly same item with very good quality.

July 20, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Ugur,
Your kind review is much appreciated. We strive to have the highest quality products that last long. Customer satisfaction is our priority & we're happy to hear that you're satisfied.

Rated 5 out of 5 stars

Always boughtfrom this place

Always boughtfrom this place, good quality, beautiful stuff.

August 9, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Saif,
Your kind review is much appreciated. We're glad to know that you're a regular customer & satisfied with what we offer. We hope to see you again soon.

Rated 5 out of 5 stars

Went in to just browse and immediately…

Went in to just browse and immediately fell in love with a 2 seater sofa which was on offer, decided to purchase and within 2 days it was delivered, pleasant staff and delivery people, will definitely be returning

July 29, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Karen,
We most definitely look forward to seeing you again soon. Customer satisfaction is our priority & we're glad to see that you're satisfied with our service.

Rated 5 out of 5 stars

We recently bought a lot of furniture…

We recently bought a lot of furniture from Enzios due to moving to a new home. From sofas, to beds, dining table and chairs and bar stools. We received excellent customer service both in store and delivery and also after delivery. Enzios have a wide range of furniture and offer a huge variety of choices that can be custom made to your preference. The prices of the furniture compared to some well known brands are reasonable and affordable and the quality is amazing! Faizal was courteous and patient and offered great customer service, accommodating to our every need even if it meant going to great lengths to ensure we received what we required. Shout out to Yusuf and Tony who also provided an excellent service both in the showroom and when delivering.
We have had lots of compliments from visitors to our home and would recommend to anyone who wants some modern contemporary furniture for their home. We will visit again- Thanks again to the whole team at Enzios.

November 2, 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Yas,
We appreciate your kind review. Even at the busiest times we try our best to make sure every customer is seen to & given the highest level of service. Your kind regards will be forwarded to our sales staff & we hope to see you again soon.

- Enzio Designs

Rated 5 out of 5 stars

Excellent customer service & very…

Excellent customer service & very helpful staff

July 15, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Mo,
Thank you for your kind review. Your warm regards will be forwarded to our staff.

Rated 5 out of 5 stars

Good customer service

Ordered a media wall fireplace and we wanted express delivery, we called the office and they happily arranged this for me. The office updated me with delivery time. When it arrived, it was really well packaged and the fire itself is beautiful. It was also a great price. Highly recommended.

July 14, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Michelle,
We always try to go above and beyond to ensure customer satisfaction by offering the best prices & fast delivery times. We hope to see you again soon.

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent, the quality of the sofa’s were outstanding and delivered within 3 weeks

June 29, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Zuber,
Thank you for your kind review. We always try to offer quick delivery times to keep our customers satisfied. We hope to see you again soon.

Rated 5 out of 5 stars

Luxury Sofas and Beds from Enzio

They took the time and effort to really sit down and personalise my sofa and bed designs. Sometimes I sat there for a few hours but they were extremely patient. The sofas were delivered on time as well as the beds. Absolutely thrilled with the furniture and quality. Such a lovely family business. Would definitely recommend!!!

October 1, 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Maz,
We appreciate your kind review. We always try to go above and beyond for our customers to ensure that they leave satisfied. Your kind regards will be forwarded to our staff and we hope to see you again.

- Enzio Designs

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery with a dining table and chairs set. Thank you

June 18, 2023
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Moreton Aesthetics,
We appreciate your kind review. Your kind regards will be forwarded to our staff and we hope to see you again.

- Enzio Designs

Rated 5 out of 5 stars

Great product

Ordered a marble dining table from this company and service was great. The delivery was a few days later than expected but when it did come, the delivery guys were very friendly. The table itself is lovely especially for the price. Would definitely recommend.

August 14, 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi Danielle,
We're happy to hear that you had a positive experience with us. We always try to go above and beyond to ensure that our customers are satisfied. We hope to see you again soon.

Rated 4 out of 5 stars

Suite

After being let down by Sofology for the 2nd time, we decided to look in Enzio. We found the perfect suite. Ordered, paid deposit, was told would be 4 wks. It was ready in 3 wk. All good, delivery team very helpful, carried our little 2 seater bk to conservatory for us, as my hubby is getting over bladder cancer and could move it. Will def buy from there again.

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a ceramic dining table/chairs…

Purchased a ceramic dining table/chairs and their installers, Tony and Jay were excellent and also took all the packaging with them, free of charge. There was a lot of packaging, given the size of table.

January 20, 2022
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
We're glad that you are satisfied with our service and your kind words will be passed along to our delivery drivers. We hope to see you again.

- Enzio Designs

Rated 5 out of 5 stars

John and Tony were absolutely fabulous

John and Tony were great, they were even challenged by the fact something had happened mechanically with their van. They were friendly chatty and we value the time they spent putting the bed together. Absolutely fabulous service.
Thank you to everyone at Enzio design from order right through to delivery 🚚

October 21, 2021
Unprompted review
enzio designs logo

Reply from enzio designs

Hi,
Thank you for the kind review, we’re glad that our delivery team were able to help you despite the difficulties they faced.
We also appreciate that you offered them beverages and helped them.

- Enzio Designs

Rated 5 out of 5 stars

Great service

Ordered a table and chairs from this place. The staff were very attentive from the minute I walked in until I left. Products are high quality and should last very well. Overall happy experience.

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Very sorry I ever went to this shop…

Very sorry I ever went to this shop they refused to give me a full refund for furniture l had bought that was not suitable they said they would only give half the money back l said l wanted a full refund as the goods where in the original box’s this is when they became aggressive threatening and told us to get out.
We were forced to leave the shop.
We managed to get our money refunded though our credit card company.
I would never use this company again and I would not advise anyone to buy from this company.

November 7, 2019
Unprompted review
Rated 5 out of 5 stars

Quality store!

Quality furniture that was delivered promptly, no hassle from staff compared to other retailers. I have visited many times over the years, the quality and service has brought me back. Buying furniture from the store has always been a preference to me over Ebay and online stores as I like to try the product before buying, and the staff made sure my needs were attended to.

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Furniture Heaven

I ordered a dining set from Enzio Designs the customer service was exceptional. The showroom has excellent choice and the staff are very friendly. Overall very pleased with my purchase and it has made a massive difference to my dining area.

March 23, 2018
Unprompted review

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