Stunning canvas! Purchased a London skyline canvas for our front room and cant begin to tell you how amazing it is. We just love it. It was very well made and packed securely, from order to delivery i... See more
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Ordered a print 4 weeks ago - chased up and was told they would look into it - two more follow up emails, without replies. They have over £100 of our money, they do not respond to any communication an... See more
I always try to buy from small businesses where possible as I find you get a much better service from them rather than large corporate organisations. I definitely wasn't disappointed. Excellent custom... See more
So happy I ignored the negative reviews and ordered from Epic Canvas. (I had previously bought a canvas from another company and I was so disappointed with the quality) Order was processed quickly and... See more
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Avoid this company
Avoid this company. I ordered a canvas over 8 weeks ago and still haven’t received it. I have emailed several times and no reply. There is no phone number to call! Do not order from them.
Great disappointment!
As many disappointed people have already stated, after over a month I haven't got my paid order (a Chelsey canvas -which was supposed to be a birthday present for my son) or any news about it!
Noone ever gave a damn to respond to my many emails and the silly automated "chat" always says either "it's not available" or "the order is awaiting fulfilment".
I guess the next step is to claim back my money from the bank and search for a decent store to get the job done!
Took the money but haven't delivered
My wife paid for the item over 4 weeks ago and never received it. She tried emailing, contacting via the website but no response whatsoever. It's now with the bank to resolve as we cannot contact them or they just don't respond but take your money
Customer service is NON EXISTING!
I ordered 2 canvas pictures on the 08/08/21 for £80 in total. 2 weeks has now passed and no sign of any delivery. I have sent 2 emails asking for an update on my order with no response. Customer service is non existence with this company and is a disgrace in this day and age. How can a business run with no telephone number in 2021. Luckily I purchased using my credit card and will be contacting the company to claim the money back. DON'T USE THIS COMPANY!
my beautiful canvas was delivered very…
my beautiful canvas was delivered very quickly. It was very well packaged. It is very well made, and looks fantastic on my bedroom wall.
shipped within the stated time
shipped within the stated time, really beautiful poster bought it as a present and it was really really liked. excellent packaging, good quality material
very well made artwork and good…
very well made artwork and good delivery happy with the overall experience I had with the company
Overall happy with my 2 canvas prints
Overall happy with my 2 canvas prints. I ordered a panoramic and a small 12x16 for the bathroom. The canvases are nicely made and look like good quality materials.
The artwork itself is beautiful and the colours are vibrant.
I've recommended to my friends.
Damaged Canvas and zero Customer Service
Many enquiries by email and their chat online with no response regarding my order. Today received the canvas which was poorly packed with sheet of bubble wrap and polythene wrapping. opened only to discover many scratches and marking on the canvas. Very dissatisfied with the produce and the non existent customer services. Contacted for a refund and if no response will be requesting a charge back from my Credit Card company. Would never purchase from this company again.
Update
Was able to get a chargeback from my Credit Card company.
Fast reliable service
Fast reliable service. Had many comments on my picture and have recommended to friends and family
Such a beautiful canvas print
Such a beautiful canvas print. I'm so happy with the outcome of my print and very well made
Terrible company
Terrible company. Returned my canvas 1 day after I received it at a cost of £12 (cheapest possible). Tried to contact this company by email, chat and business text many times. No reply and no refund after 2 months.
Be aware
Made an order and paid for it on Sunday, since then I’ve been contacting them to find out where my order is and if there is any update, but not getting any answer I tried phone which is not available, emails they are not responding and messages which no one is bother to answer me back.
I don’t think this company even exists and it looking like I’ve been scammed! Pls be aware
Quality product delivered in timely manner…
Quality product, good detail on New York print, delivered in reasonable time considering it was free delivery (5 working days). Would use again.
price and quality where spot on
price and quality where spot on. the frame was thicker than I expected which is good. no hanging kit though, but happy all the same.
I had a positive experience with this…
I had a positive experience with this company.
The website was very easy use and the print arrived within a few days with Royal Mail 48
Thanks for your email
Thanks for your email.
we received all ok and no problems
Tesla Cybertruck Canvas didn't arrive
Ordered the Tesla Cybertruck canvas on 5th May. They have not despatched it or replied to my three emails. Chat doesn't work and directs you back to your order.
We are now having to try for a refund through the credit card company.
Do not buy through this company. Customer Service is non existent
Ordered and delivered quickly - quality product
Ordered and delivered in 8 days, no issues at all. Had one question about delivery and it was quickly answered. I ordered the London skyline ‘arty’ landscape print. It looks really good. Quality fabric and well made. Packaging was excellent, no issues at all.
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