Equip2clean Reviews 1,853

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4.3

Cleaning Products Supplier

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Review summary

Created with AI, based on recent reviews

Considering 585 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, quick delivery, and the high quality of the products. Many people appreciate the helpful and friendly staff, noting that their interactions were pleasant and productive, especially when seeking advice or resolving issues. However, some customers also noted issues with product availability and receiving incorrect or incomplete orders. A few other people also felt that some product information on the website was misleading, and there were occasional reports of items not arriving by the promised date.

What people talk about most

Product

Consumers find product quality and availability to be ambiguous. While many reviewers praise the quality and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the swift and prompt... See more

Service

People report positive experiences with service. Customers consistently praise the helpful advice received on... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of tools and... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the ease of ordering, prompt... See more

Reviews shaping this summary

Bought a new generator, arrived on time, well packaged, Had a small issue with the stop/start button but was easily and quickly replaced following a quick phone call, starts and stops as it should n... See more

Company replied

This is an excellent tool. Forget dangerous ladders. Teamed with the 22ft pole it makes light work of cleaning windows, rendering and even the outside of gutters. Highly recommended. It was delivered... See more

Company replied

We had an amazing experience with Lewis, John and the team. First time buying equipment to set up a business and didn't expect such a high level of customer service. We were provided with great a... See more

Company replied

Company details

About Equip2clean

Written by the company

Founded by Eric Paxton, a Merchant Navy Veteran, who left in 1960. Using the skills gained through his service, he manufactured industrial cleaning equipment and started a family-run business.

Equip2clean has built a reputation for providing excellent customer service, competitive pricing, and a wide range of products to meet the needs of any cleaning application.

At Equip2clean we understand the importance of having the tools and equipment to get the job done effectively and efficiently. That's why we offer a comprehensive selection of cleaning equipment and supplies, including pressure washers, vacuums, gutter vacuum systems, sweepers, scrubber dryers, carpet cleaners, and much more.

Whether you're a small business owner, a large industrial facility, or a homeowner looking for the best cleaning solutions, Equip2clean has the expertise, products, and services to meet your needs. Contact us today to find out how we can help you achieve your cleaning goals.

BUSINESS START-UP PACKAGES

PRESSURE WASHERS

GUTTER VACUUM SYSTEMS

CARPET CLEANING MACHINES

WINDOW CLEANING SYSTEMS

FLOOR CARE EQUIPMENT

HOSES & ACCESSORIES

The 1st Choice of Cleaning Pros

Written by the company

Over 50 Years in the Trade!: Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.

Always Happy to Help.

Great Quality Gear at The Best Prices!

12 Months Warranty.

Contact info

Kiam House, L33 7TD, Liverpool, United Kingdom
0151 548 5500
support@equip2clean.co.uk
www.equip2clean.co.uk

4.3

Excellent

2K reviews

5-star

4-star

3-star

2-star

1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 27, 2026

Still not received

April 16, 2026

Reply from Equip2clean

Apr 27, 2026

Hi Russell,

I’m really sorry for the delay and for the frustration this has caused. We’ve been investigating this with FedEx and, unfortunately, the parcel was delivered to the wrong address — something completely outside of our control.

Stephen has been speaking with you today and has confirmed that FedEx are now correcting the mistake and delivering it today.

Please let us know as soon as it arrives so we can make sure everything is in order for you.

Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean

Apr 26, 2026

Great service

April 7, 2026

Reply from Equip2clean

Apr 27, 2026

Hi Nick,

Thank you for the great 5‑star review — really glad to hear you were happy with the service.

If you ever need anything else, we’re always here to help.

Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean

Apr 26, 2026

I purchased the Equip2Clean backpack…

I purchased the Equip2Clean backpack sprayer for a new job I had taken on. I’d never used a sprayer before, and the price in their sale was excellent. Unfortunately, the delivery was delayed, which pushed my work schedule back thanks royal mail, so I contacted customer service to find out what was happening.

Their support team was outstanding. They checked the tracking and noticed the parcel had been sent to a warehouse in Liverpool even low my address for N.Ireland was on it. As soon as they spotted the issue, they immediately arranged a replacement and assured me they would deal with Royal Mail directly. I had nothing to worry about.

My replacement backpack arrived within two days. Absolutely brilliant service. I can’t recommend this company enough — 5 stars.

April 16, 2026

Unprompted review

Reply from Equip2clean

Apr 27, 2026

Hi Paddy,

Thank you so much for the brilliant 5‑star review. I’m really glad the backpack sprayer worked out for your new job, and I appreciate your patience while we got the delivery issue sorted.

I know the delay with Royal Mail pushed your schedule back, so I’m pleased our team were able to step in quickly, spot the routing error, and get a replacement sent straight out to you. Great to hear it arrived within two days and you’re happy with the service.

If you ever need anything else, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Apr 26, 2026

Excellent service

Excellent service. Could not fault it at all. Would highly recommend. A++++++

April 15, 2026

Reply from Equip2clean

Apr 27, 2026

Hi Ken,

Thank you for the excellent 5‑star review — really appreciate your feedback. Great to hear everything went smoothly and that you’d highly recommend us.

If you ever need anything in the future, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Apr 24, 2026

Good product Good service

April 14, 2026

Reply from Equip2clean

Apr 27, 2026

Hi Allan,

Thank you for the great 5‑star review. Really pleased to hear you’re happy with both the product and the service.

If you need anything else at all, we’re always here to help.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Apr 24, 2026

Bought a dtlr pressure washer over a year ago had a few problems been back a few times for repairs
After a year and half they are sending a replacement out brand new
Can not fault this company really helpful and Lewis who dealt with me was so nice
If you want a professional service don’t hesitate to use this company

April 15, 2026

Unprompted review

Reply from Equip2clean

Apr 17, 2026

Hi Ronnie,

Thanks so much for taking the time to leave this — I really appreciate it. I’m glad Lewis and the team were able to help and that we could get a brand‑new replacement out to you after the issues you had. That’s exactly the sort of outcome we want for our customers.

If anything else comes up with the machine or you need parts, servicing or advice, drop me a line and I’ll sort it for you.

Thanks again for the kind words and for sticking with us.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Apr 12, 2026

Excellent Communication

Excellent communication, goods turned up on time . Will use them again soon

April 2, 2026

Reply from Equip2clean

Apr 17, 2026

Hi Paul,

Thanks so much for the great review — I’m really pleased to hear the communication was clear and your order arrived on time. We’ll be ready to help whenever you need us next, whether it’s another order, spare parts or advice to get the best from your kit.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Apr 12, 2026

Great service

Great service, good quality equipment

April 1, 2026

Reply from Equip2clean

Apr 17, 2026

Hi Simon,

Thanks for the great review — really pleased to hear you found the service excellent and the kit good quality. We take pride in both, so it’s brilliant to get that feedback.

If you need any spare parts, setup tips or recommendations for getting the most from your equipment, drop me a line and I’ll help out.

Kind regards
Jon Raven
Head of Customer Service
Equip2Clean

Apr 11, 2026

Great products

Great products. used this company mutiterble times always fast at getting my equiment sent out fast delivery. I ordered the bronze cleaning package full exterior cleaning setup with the kiam 3700pr great machine hasnt let me down. Also been back mutiterble times for more equipment like pressuer hoses and pressuer gauge ect

April 1, 2026

Reply from Equip2clean

Apr 17, 2026

Hi Ashley,

Thanks so much for the brilliant review — I really appreciate you taking the time. It’s great to hear the Bronze cleaning package and the Kiam 3700PR have been reliable for you, and that our delivery speed has been working well.

Thanks too for coming back to us for hoses, gauges and other kit — repeat customers like you are the reason we do what we do. If you ever need spare parts, advice on setup, or want me to hold stock for a future order, just say the word and I’ll sort it.

All the best
Jon Raven
Head of Customer Service
Equip2Clean

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