I order from EReplacementParts on a semi-regular basis. Generally, it is an easy process and their parts lists are well organized. I do compare prices, and generally, this company is competitive; yet... See more
Company replied
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Review summary
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The part was exactly what I needed and was unavailable from Shimano in Australia as being "obsolete" The only catch was getting it from the USA to Australia but I was able to organize that. Might us... See more
Company replied
My drum sander is old and I was both surprised and pleased that ii was able to get the parts needed. The couplings that go on the shafts of the motor and drum were different than the original.... See more
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It was hard sifting through the individual parts and numbers to get what I needed. I would have preferred an assembly package and pricing. The check out was problematic. It forced me to put a billi... See more
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Company details
Information provided by various external sources
Need to fix your power tool? We offer power tool parts, accessories, diagrams and repair advice for all major brands to make your tool repairs easy.
Contact info
United States
- www.ereplacementparts.com
4.1
Great
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I love this place
I love this place. They are consistent and their customer support is excellent. Will work with you on orders that need to be changed or cancelled. I trust them completely. Only knock is shipping is expensive.
July 13, 2026
Reply from Ereplacementparts
Hello,
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you trust us and that our customer support team has been able to help when your orders needed changes.
We also appreciate your honest feedback about shipping costs. We understand that shipping is an important part of the overall experience, and we are always looking for ways to provide the best value possible while ensuring orders arrive safely and quickly.
Thank you again for your support and for being a valued customer. We look forward to serving you again.
Had the part that I needed at a good…
Had the part that I needed at a good price, and the shipping time will allow me to fix my air compressor so it’s ready for the next job.
July 11, 2026
Reply from Ereplacementparts
Hello,
Thank you for your great feedback! We're glad we had the part you needed at a good price and that it will arrive in time for you to get your air compressor ready for your next job. We appreciate you choosing us and wish you the best with your repair!
Easy to find an order part tried on two…
Easy to find an order part tried on two other websites different companies frustrating finally got yours thank you
July 11, 2026
Reply from Ereplacementparts
Hello,
Thank you so much for your kind feedback. We are delighted to hear that you were able to quickly find the part you needed after having a frustrating experience on other websites. Making it easy for our customers to find the right parts is one of our top priorities, so your comments mean a lot to us. We truly appreciate you choosing us and look forward to helping you again whenever you need us.
They had the exact parts I needed for…
They had the exact parts I needed for my older gas grill.
July 10, 2026
Reply from Ereplacementparts
Hello,
Thank you for your great feedback! We are so glad you were able to find the exact parts you needed to keep your older gas grill going. Helping customers extend the life of their equipment is what we strive for. We truly appreciate your support and hope to help with any future repair needs!
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We are glad to hear you found our website easy to use. We work hard to make shopping as simple and convenient as possible, and it is great to know that your experience reflected that. We appreciate you choosing us and look forward to serving you again.
You cancelled my order
You cancelled my order 3 days after I ordered it. It's 2026, use better software to track your inventory.
July 9, 2026
Reply from Ereplacementparts
Hello,
We completely understand how frustrating that experience was, and we are truly sorry. Having your order canceled several days after it was placed is disappointing, especially when you were counting on receiving your part.
We understand your feedback about inventory accuracy, and we appreciate you taking the time to share it. We are always working to improve our systems and processes so situations like this happen less often.
We sincerely apologize for the inconvenience this caused and appreciate the opportunity to learn from your experience.
Very easy - hopefully quick delivery - stay tuned - thank you
Comprehensive and easy to order web site
Very easy - hopefully quick delivery - stay tuned - thank you
July 9, 2026
Reply from Ereplacementparts
Hello,
Thank you for your kind feedback. We are so glad to hear you found our website comprehensive and easy to use. We appreciate your order and are excited to get it on its way. We hope your delivery arrives quickly and look forward to hearing how everything goes. Thank you for choosing us.
Quick and efficient
Quick and efficient, that's the best way to keep customers coming back.
July 9, 2026
Reply from Ereplacementparts
Hello,
Thank you for the great feedback. We are so glad you found our site quick and efficient. Providing a fast, easy shopping experience is exactly what we strive for, and we truly appreciate your support. We look forward to serving you again soon.
Very long delivery time
Very long delivery time. Ordered an in stock part and its almost a week and just getting on its way. Started in Texas and tracking shows its still in Texas. 12 dollars to ship a small part that weighs probably 4 ounces. Hopefully the correct part comes. Shipping was about 4 times tge cost of the part.
July 2, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear that your order has taken longer than expected to arrive. We understand how frustrating it can be when you're waiting on a part, especially when it was listed as in stock.
We know shipping costs can also be disappointing, particularly for smaller items. Once an order leaves our warehouse, it is in the hands of the carrier, and transit times are determined by their network. While we work to process and ship orders as quickly as possible, we unfortunately cannot control delays that occur after the package has been picked up.
We hope your order arrives soon and that it is the correct part you need. If you have any questions or if there's anything we can assist with once it arrives, please don't hesitate to reach out. We appreciate your business and your feedback.
Shipping cost rip off
$11 to ship a part less than 3 ounces that measures 1 1/2 x 3/4 x 1. It will fit in a small padded envelope and you charge $11 for it?! That’s a little excessive
July 8, 2026
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your feedback. We understand how frustrating shipping costs can feel, especially for a small, lightweight part.
Our shipping rates are based on more than just the size and weight of an item. Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package's progress and address any issues that might arise during transit.
While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently.
We appreciate your feedback and will share your comments with our team as we continue looking for ways to improve our shipping options and overall customer experience.
Super easy to find my parts and process…
Super easy to find my parts and process the purchase. Thanks guys!
July 7, 2026
Reply from Ereplacementparts
Hello,
Thank you so much for the great feedback! We're thrilled to hear that finding your parts and completing your purchase was quick and easy. That's exactly the experience we aim to provide. We appreciate you choosing us and look forward to helping you with any future repair needs!
i NEEDED PARTS FOR MY VERY OLD PORTER…
i NEEDED PARTS FOR MY VERY OLD PORTER CABLE BELT SANDER (75yrs or more) & was delighted to find what I needed. Placed my order today
July 6, 2026
Reply from Ereplacementparts
Hello,
Thank you so much for your kind feedback! We're thrilled you were able to find the parts you needed for your vintage Porter-Cable belt sander. It's always rewarding to help keep well-built tools like yours running, no matter their age. We truly appreciate your order and hope the parts get your sander back to work for many more years. Thanks again for choosing us!
Reply from Ereplacementparts
Hello,
Thank you for your wonderful feedback! We're so glad to hear that you found our website easy to use and that ordering was a stress-free experience. That's exactly what we strive for. We truly appreciate your support and look forward to serving you again soon!
looking for one stop shopping…
looking for one stop shopping experience, no kohler motor parts for my CV15S.
July 5, 2026
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We understand the convenience of having a one-stop shopping experience, and we're sorry we couldn't meet your needs in this case.
Unfortunately, Kohler has discontinued manufacturing many parts for the CV15S engine, which has limited availability across the industry. While we strive to offer as many replacement parts as possible, some genuine OEM parts are simply no longer available from the manufacturer.
We appreciate you taking the time to share your experience, and we hope you'll consider us again for your future parts needs.
Tereble castomer service. Order #: 27915200
From the very beginning customer service misinform for the delivery date.
After waiting more than 10 days, the customer service representative informe my that this part is not available.
And they don't even know ETA.
I request a full refund.
July 3, 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your feedback, and we're sorry to hear about your experience.
We understand how frustrating it is to receive inaccurate delivery information and then learn that the part was unavailable after waiting. We sincerely apologize for the inconvenience and disappointment this caused.
We can confirm that we received your call requesting to cancel the order, and a full refund has been processed. While we regret that we were unable to fulfill your order, we appreciate you bringing your concerns to our attention. Your feedback helps us identify areas where we need to improve our communication and inventory updates.
We apologize again for the experience and hope we'll have the opportunity to serve you better in the future.
Very easy to order parts
July 3, 2026
Reply from Ereplacementparts
Hello,
Thank you for your feedback! We're so glad to hear you found our website easy to use and that ordering your parts was a smooth experience. We appreciate you choosing us and look forward to serving you again!
Great Service!
June 30, 2026
Reply from Ereplacementparts
Hello,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. We look forward to serving you again!
Reply from Ereplacementparts
Hello,
Thank you for your kind words! We're glad we could help you find parts for your 20+ year old saw. We work hard to stock replacement parts for both current and older equipment, so it's great to hear you found what you needed. We appreciate your business and hope to help keep your saw running for many more years!
Easy to order
June 25, 2026
Reply from Ereplacementparts
Hello,
Thank you for your feedback! We're so glad to hear you found our site easy to order from. We work hard to make the shopping experience as simple and convenient as possible, and we appreciate you taking the time to share your experience. We hope to serve you again soon!
Great service every time
Great service every time. Website is very helpful for finding parts. Every order has shipped promptly and accurately. Been buying here for years.
June 24, 2026
Reply from Ereplacementparts
Hello,
Thank you for being a loyal customer over the years! We're so glad to hear our website has made it easy to find the parts you need and that your orders have consistently arrived quickly and accurately. We truly appreciate your continued support and look forward to serving you for many more years to come!
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