I ordered the Ergobaby Metro+ stroller, and both dispatch and delivery were incredibly fast. I’m absolutely in love with this stroller. I purchased it for my second child, and compared to the strolle... See more
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Aus dem eigenen Bedarf als Mutter heraus hat Karin Frost sich daran gemacht, die ultimative Babytrage zu entwickeln. Ihre Vision war es, eine Babytragehilfe zu entwickeln, die die Entwicklung der kindlichen Wirbelsäule unterstützt und gleichzeitig das Gewicht des Kindes auf die Hüften und Schultern des Tragenden verteilt und somit Rücken und Nacken entlastet. Sie ließ andere Eltern ihr Produkt testen und verbesserte es so lange, bis es allen Ansprüchen genügte und ihre Vision 2003 mit dem ersten Modell der Ergobaby Komforttrage Wirklichkeit wurde. Die erste Original Ergobaby Komforttrage war aus 100% Baumwolle, der Stoff wurde hergestellt in einer Firma, die Karins Vorstellungen von Arbeitsbedingungen und Werten entsprach. Das maschinenwaschbare Modell umfasste einen mit Neoprenschaum gepolsterten Hüftgurt, mit dichtem Schaum gepolsterte Schultergurte sowie eine verstellbare Kapuze um den Kopf des schlafenden Kindes zu stützen. Zu Beginn wurde die Ergobaby Komforttrage nur über die eigene Website verkauft, doch der Erfolg kam schnell und mittlerweile sind die Ergobaby Komforttragen im Fachhandel und in Onlineshops weltweit erhältlich. Mit wachsendem Erfolg der Ergobaby Original Komforttrage hatte Ergobaby immer stärker das Bedürfnis, den Kunden neben dem Standardmodell gleichzeitig auch eine Variante der Komforttrage aus Stoffen aus kontrolliert biologischem Anbau und nachhaltigen Fertigungsverfahren anzubieten - die Geburtsstunde der Ergobaby Organic Kollektion. Im Jahr 2007 reiste Karin Frost nach Indien, um die in Frage kommenden Fabriken persönlich zu besichtigen, sich vor Ort die geeignetste Fabrik auszuwählen und sicher zu stellen, dass alle Produktionsstätten die Fair Labour Standards erfüllen. Der Stoffhersteller, der die Stoffe für die Ergobaby Organic Kollektionen liefert, war das erste Unternehmen Indiens, das im Jahr 1996 eine Öko-Zertifizierung erhalten hat. Bis zum heutigen Tag hat sich die Ergobaby Produktpalette stetig erweitert um den Bedürfnissen aktiver Eltern gerecht zu werden. Von technologiebegeisterten Sportlern bis hin zu modebewussten Karrierefrauen - für jeden bietet Ergobaby das passende. Fragen? Wir helfen ihnen gerne! Rufen Sie uns an: +49 40 4210 650 Erreichbarkeit unserer Kundenbetreuung: Montag bis Freitag 09:00-17:00
Contact info
Gaußstraße 120, 22765, Hamburg, Germany
- +49 40 4210 65 0
- customersupport@ergobaby.eu
- www.ergobaby.eu
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Good service
Service was good but I had to contact them and ask for tracking details as these were never sent.
Excellent
Quick delivery. Amazing product!
Best baby carrier out there in my opinion. (Tried a few different brands)
Generally very happy
I really like my ergobaby adapt and it is very comfortable to wear. The only disappointing features are that it cannot be used forward facing and that it is a little large for my small frame. It is difficult to get it on tight enough. The straps can crossover to make it tighter but I don't find them comfortable in this position. However, my baby is only 3 months and I think once she grows the sling will be a better fit. Overall I'm very happy with it.
Good service - love my ergo adapt
improved ergobaby
We tested the ergobaby original and 360, but the adapt is by far the best.
I didn't like having to use a newborn insert and even when our daughter was less than 3 months, I found the original ergobaby uncomfortable for my lower back. The adapt solved both issues. aAlthoughby the time it came on the market., she was already 4 months old so we couldn't test it for it's suitability for a newborn but can see how it would work for small babies. I'm ppleased I don't have to use the cushion from the insert in this transitional period.
I would however be happier if the theeting adapter were included- this would fully justify its name- adapting to ALL the growth stage!
like having 4 hands!
I know, it is an expensive one and maybe there could be a greater variety of designs availiable. But I finaly feel like having 4 hands, like goddess Kalli! Ergobaby holds my daughter and two more for all the rest. My (8,5 months) baby loves being there, and she did not feel the same before in wraps, mei tais or ring slings, that we had previously used. Neither did I. Inside or outside the house, we are both so huppy we came to write what we first did when our package arrived: We put music on and danced embraced!
4 position carrier
good quality, great product, comfortable, have gone many walks with the baby, if the price was better i would rate it with 5 stars!
Easy to place order
I found it really easy to place my order - however I have no yet used the product as still awaiting my baby.
The order came quickly - though it would have been nice to have more information on where my order was up to.
Doll carrier
Very nice, very good.
The only minus of the doll carrier is the chest strap - it is in the position that really it is not possible to attach the shoulder straps properly for my kids. It should be possible to slide it to adjust - like in adult model. Otherwise, it really slides down the tiny shoulders of my daughter.
But I really like the carrier and all the other details. It is sweet and lovely :-)
Friendly, helpfull and easy
Ergobaby was very helpful in modifying and updating our order when we found we wanted to add a product. We are very pleased with their service and delivery times.
Excellent carrier
We have bought new ergobaby 360 carrier and it's awesome. For now we are using only front-inward position, because our girl is only two months old. I'm using it also at home. When she is inconsolable, I just put her inside ... few minutes and she's asleep. I am looking forward to try also other positions, especially front-outward. That is also the reason, we bought that carrier.
a very appreciated gift for my friend!
I've bought Ergo Baby for my friends that are waiting for their little angel (Anna Caterina will born next autumn) <3. they love it so much and they already think will be a great help for caring their baby girl! ;-)
Best purchase ever!!
I actually bought it for my husband so he could help me carry my daughter. It took my a litte to fall in love with it though, because I struggled a little bit with the straples since I found them too big. I have now figured out and I was doing something wrong, now I had worked this out I just simplely LOVE IT!! :) I would recommend this to everyone and I cannot wait for my baby to grow so I can try all the positions!!
I was sceptical about it and didn't buy the all weather cover just in case... It will be my next purchase!! :)
Good quality and great service!!
Do NOT buy ergobaby online
The quality of ergobaby is great. However, their customer service is awful!!! I'm so disappointed. They don't return my phone calls (they force you to leave a message instead of talking with a rep) and won't answer my emails. I'm upset because the print on my ergobaby is running. My baby drools and it caused it to run. This only happens with low quality fabric. So, if you order the plain option, then maybe you won't have a problem. The point is, ergobaby's customer service is horrible. They will NOT help you after you buy the product. If you're determined to buy it, buy from a good store like REI, Nordstrom, etc. where they guarantee their products. I sincerely regret doing business with ergobaby and just want to warn people about buying it online, even from their official website. And don't buy prints.
Wrong item sent
Real quick, the wrong colour option Ergobaby was sent to me. When I notified customer support their initial response was to ask me to post it back at my own expense, once received a new one would be dispatched. This wasn't acceptable and I suggested two other options:
1. I keep the wrong colour and receive a small refund
2. Ergobaby arrange collection and dispatched correct carrier immediately
To your credit you agreed to both options at my discretion, this was very cool. I wish I could have had the colour carrier we were after, unfortunately we couldn't wait any longer.
Thanks though, the product itself is working out nicely.
Perfect!
Quickly delivered, amazing product. My 6 week old daughter loves to sit in her Ergobaby! All in all a great shopping experience!
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