Essential Group Reviews 62

Having moved, this is the second time we’ve used Essential. From initial survey to installation, everyone I dealt with was polite and helpful. The men who actually did the installation were great - they even cleaned up after themselves!
The system itself is easy to use and can also be controlled with an app on your phone.
I have no hesitation in recommending them.

Professional company to deal with and always available on the end of the phone if there are any issues.
Engineers are friendly and knowledgeable, we would highly recommend Essential Group.

Mike and his team are excellent. They always go the extra mile to find a solution and are friendly, professional and easy to work with. Very pleased with the quality of their work.

Thanks for coming to our aid when we lost details of our own alarm company. now we are safe and secure.

Great service from Mike and the team. Really professional job done

Excellent product and service.

As a principle contractor we would highly recommend Essential Group for the security solutions of a project.

Very pleased with the responses , service and installation of our security Barrier at Walthamstow Sports Club. Essential are reliable , efficient and human with all that they take on. Many thanks

Great customer service form start to finish, thanks to Connor for a quick turnaround and I am very pleased with the installation. The engineer was very tidy and efficient. Was also lovely to receive an aftercare phone call about the system. !

I've had excellent customer service from Essential. All members of staff are courteous and customer service seems always a priority. I highly recommend Essential for all security needs. Thanks guys!

Very professional and friendly service.
The installation went smoothly and the system works perfectly.
Top Job!!

Highly professional staff who seem committed to ensuring that the customer is l100% happy with the service. They use top quality product on the job

The team are always helpful, willing to support us and make sure they give us the most cost effective however best approach.

I am very pleased with the support and service my school gets from the team at Essential Group.

Great service, good prompt response to security issues and needs raised. More importantly competitive on price. We have moved all our contracts for multiple sites to Essential group!

Right from the initial visit, to the fitting, testing, and handover, the whole experience was informative, professional, and friendly. Would definitely recommend to others without any hesitation.

Our engineer was great, efficient and most of all patient in explaining everything to us. He cleaned everything after completion of all work. Lovely guy.

Having used Essential in both personal and professional capacities over many years have always found them to be most reliable in terms of price, service and punctuality (professionally we went through several alarm companies before alighting upon Essential and once we did, we never changed and subsequently recommended them to several friends and family members, all of whom have been most pleased with them).
They started as a small company with a large customer service ethic, they are now a larger company with a large customer service ethic and wish them well with their continued growth.

Dealing with this company was nothing but a pleasure. From start to finish they were helpful and patient. James came and went out of his way to explain everything in detail simply. I can recommend them without any hesitation.

I have found the service received to be first class. Excellent communication and found Surveyor who came to look and review my priperty for CCTV very knowledgeable and helpful with no hard sell.
Engineer came and installed and explained everything to make sure we were happy
Would certainly recommend.
Well done to all at Essentials!