I have no idea how good their service is but if it's as good as their engineers are rude it must be appaling. Just attempted to assist an Essential Group driver in West Kensington by pointing out wher... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After being a customer for over 10 years - we found the constant price rises, errors on their part (where alarms were in test mode and not monitored and fighting for a refund on the charge), instal... See more
Great service from start to finish. most of my family have had there alarms done by Essential Group and they come highly recommended and i wasn't disappointed. Friendly office staff and engineers.... See more
Company replied
Having moved, this is the second time we’ve used Essential. From initial survey to installation, everyone I dealt with was polite and helpful. The men who actually did the installation were great -... See more
Company details
Information provided by various external sources
The Essential Group provides a wide range of fire, security, mechanical, electrical and communications systems to domestic & commercial properties in the private sector, public sector, healthcare, local authority, arts & leisure, retail & the service i...
Contact info
ESSENTIAL GROUP, SECURITY HOUSE UNIT 3 WEALD HALL INDUSTRIAL EST, CM16 6NR, THORNWOOD, United Kingdom
- 01992560599
- stephen.smith@essential-group.co.uk
- www.essential-group.co.uk
Highly recommend
Highly recommend. Very professional and product knowledgable. Worked efficiently. High quality product. Cannot fault this company, fantastic installation exactly what we asked for.one of the best on the market.

Reply from Essential Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







