Essex Bathrooms, Kitchens and Bedrooms Reviews 

67
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

the lady working there im sure her name was jess? was extremely rude, she had a awful attitude she had blonde hair was a larger built will not be getting our kitchen from here! extremlely rude and unp... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with our new bathroom renovation. The whole project was completed in just over 5 days, and the workmanship is outstanding. Damon, Nathan and Lewis were professional, efficient... See more

Company replied

Rated 5 out of 5 stars

Nathan listened to what I wanted/needed in my new bathroom and also my time constraints. Everything was done extremely efficiently and within the quoted time. I am really pleased with the work and w... See more

Company replied

Rated 5 out of 5 stars

We had our bathroom completely replaced. From first contact to completion we found them friendly, efficient & professional across all trades. The work took five days as quoted & we were kept informed... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Kitchen Supply Store
  5. Plumber

Written by the company

With the hundreds of testimonials that we have received from our customers and reoccurring comments time after time, this only compliments our excellent reputation for being the only Bathroom & Kitchen, Boiler & Heating company worth knowing about.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

A superb Job !!

Well- where do I begin!!
From the moment I walked into the showroom until Gavin signed off the job for my bathroom, I had superb service- my bathroom is beautiful and the workmanship is perfect!!
The guys were neat and tidy and I cannot recommend this company enough !!!
See you soon for my kitchen 😁😁😁

October 2, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Cathy, thanks for the glowing review and recommendation.
It was lovely meeting you and we agree, your bathroom is beautiful!
We look forward to seeing you back in the showroom for that new Kitchen.

All the best from everyone at Essex Bathrooms & Kitchens

Rated 3 out of 5 stars

Multiple Revamp Projects

Bathroom & Cloak Room Project

Objective:

Install walk in shower tile throughout wall and floor and install shower toilet in main bathroom and install shower toilet and tile half wall and floor in cloakroom

Strengths:

Diligent and concise design complemented with superior material and finish supported by very experienced builders.

Weaknesses:

During the Bathroom & Cloak Room Project there were a number of issues with communication in reference to when the builders would attend site.

Opportunities:

Increased communication utilizing a detailed scope of works/project plan.

Threats:

We encountered a leak from the main bathroom shower toilet that was resolved very quickly.

Comments:

Overall we are very happy with the Bathroom & Cloak Room and would be happy to give 4 star review.

___________________________________________________________________________

Revamp 2 Children's Bedroom Project

Objective:

Install fitted wardrobes and bedroom furniture flooring and decorate

Strengths:

Diligent and concise design complemented with superior material and finish supported by very experienced builders.

Weaknesses:

During the Revamp 2 Children's Bedroom Project there were a number of issues with communication with issues relating to a leak after radiators were installed and an electrical cable severed resulting in loss of an electrical appliance due to power breaker issues.

Opportunities:

Increased communication utilizing a detailed scope of works/project plan 4 eyes checking of water and electrical works.

Threats

We encountered a leak after radiators were installed and an electrical cable severed we still have some electrical issues and have encountered persistent leaks since.

Comments:

Overall we are very happy with the Revamp of the 2 Children's Bedroom based on some of the issues that we encountered and are still ongoing. I would review this project at 3 stars based on the leak and power issues..
___________________________________________________________________________

Revamp Kitchen Project

Objective:

Install fitted fitted kitchen & flooring and decorate

Strengths:

Diligent and concise design complemented with superior material and finish supported by very experienced builders.

Weaknesses:

During the Kitchen Revamp the we encountering electrical issues and the leak reoccurred sadly these is are still outstanding and no responsibility has been taken to resolve other than to advice that we may have to pay for the repairs, for clarity we have never had leaks or power issues before any of the foresaid work had taken place by Essex Bathrooms & Kitchens we are feeling very dejected given we have spent over £30k and have been left with these issues.

Opportunities:

Increased communication utilizing a detailed scope of works/project some items like window sill was overlooked as part of the main objective also clarity on usability of the room would have assisted with cooking etc.

Threats

The loss of the kitchen although we were advised that the appliances would be operational this did cause issues with food preparation resulting in having to eat out at extra cost

Comments:

Overall we are very happy with the Revamp of the Kitchen. I would review this project at 3 stars based on the outstanding leak and power issues.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Essex Bathrooms

Essex bathrooms have been fantastic for us. On our tight timescale they have been helpful and prompt, and always delivered what they promised. They have also been immediately responsive to the minor issue we had following completion. A trustworthy company, thank you.

September 19, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Jill, thanks for taking the time to write a review.
We will always try and work to tight timescales without compromising on our workmanship.
Minor issues can sometimes arise and I'm pleased you were happy with how this was dealt with.
Thank you for choosing us.

Best regards from everyone at Essex Bathrooms & Kitchens

Rated 5 out of 5 stars

The service was excellent

The service was excellent, very efficient. The staff were friendly, courteous and helpful. I was given a huge range of products to choose from Queries were dealt with promptly and the installation went smoothly, the various stages of work were done according to plan.
I have a good quality kitchen well fitted.

September 15, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Ann, we're so pleased you're happy with your new Kitchen.
As you know, we have a vast range of products to choose from, most of which are displayed in our showrooms.
We pride ourselves on being approachable and helpful. Thank you for taking the time to write a review and we wish you all the best.

Essex Bathrooms & Kitchens

Rated 5 out of 5 stars

We had a new bathroom fitted and from…

We had a new bathroom fitted and from day one Lewis and the team at Essex bathroom and kitchen were very helpful in all aspects from design to installation. The team were respectful throughout the entire installation to us and our house. They kept us informed at all stages during installation, any issues that arose we were informed and were dealt with quickly. The final result, a fantastic modern bathroom. Such a good result that we’ll be going back to them for our kitchen.

August 15, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Thanks for the review Jason and we're really happy you're please with the Bathroom.
We work tirelessly to ensure that our customers are kept updated throughout the whole process and that the issues that arose were dealt with quickly and professionally.
We look forward to welcoming back to our showroom when you're ready for the new Kitchen.

Best regards and see you soon, from everyone Essex Bathrooms & Kitchens

Rated 5 out of 5 stars

Bathroom Refit

We had our bathroom completely replaced. From first contact to completion we found them friendly, efficient & professional across all trades. The work took five days as quoted & we were kept informed at each stage of what they had done & what they would do next. At the start of this process we had difficulty finding a company we felt we could trust to do a good job but are glad we found Essex Bathrooms & would recommend them to anyone.

August 13, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Thank you very much for the review and we're pleased to hear that you'd recommend us too.
We pride ourselves on being friendly, professional and trustworthy. We'll be sure to pass your compliments onto our trade teams.

All the best from the Essex Bathroom & Kitchen team

Rated 5 out of 5 stars

Excellent work very good workers the…

Excellent work very good workers the bathroom is very lovely and all very helpful in what we ordered

May 19, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Colin, thanks for the review and I'm please you're happy with your new Bathroom.

Best regards, Essex Bathrooms & Kitchens

Rated 5 out of 5 stars

Complete new bathroom.

Just completed a total refit of our bathroom, all work carried out in a very professional manner by dedicated tradesmen who were all very polite and helpful and made sure everything was to our satisfaction at every stage throughout.
Very satisfied with the excellent quality of workmanship and the end result is a fantastic new bathroom! My wife and I would definitely recommend Essex Bathrooms Kitchens and Bedrooms, you won't be disappointed.
Many thanks
Martin & Maureen Charge

March 3, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Martin & Maureen, thank you so much for the review and recommendation too.
We're pleased you're happy with that fantastic Bathroom and your comments will be passed onto our trades teams too.

All the best from everyone at Essex Bathrooms and Kitchens

Rated 5 out of 5 stars

New bathroom fitted

New bathroom fitted
Can not recommend this company Essex Bathrooms highly enough..
From start to finish all work done in a clean efficient way by a great team..
We are so very pleased with the results ...many thanks...

February 11, 2020
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Thank you for a great review, we apricate you taking the time to do this. We are glad to hear you are pleased with your new bathroom!! it was lovely to meet you.

KR

Essex Bathrooms and Kitchens

Rated 5 out of 5 stars

Essex Bathrooms and Kitchens recently…

Essex Bathrooms and Kitchens recently adapted my parents bathroom fitting a new shower, sink and toilet. The workmanship is excellent and the guys that carried out the work were particularly helpful to my 87 year old dad who is extremely hard of hearing. I cannot recommend them highly enough. Everything was simple and straightforward from choosing the fittings, arranging when the work would be done,to timely completion of the job,everyone of the team were professional and helpful.

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

We had our bathroom and shower room…

We had our bathroom and shower room done by Essex bathrooms and kitchens.From start to finish excellent organisation and communication. The level of workmanship is outstanding, do not hesitate in using this company 5 stars
Thankyou Lee & Andrea
West cheshunt x

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic all round service

Absolutely fantastic finish from start to finish. Right from visiting there showroom till the final sign off we have had nothing but complete professionalism from this company. They listen to exactly what you want and put forward ideas that you probably never thought about. They are happy to move things if you change your mind during installation but always consult first on exactly where you want an item to be fitted. Our bathroom looks amazing not only in a 3 bed end of terraced house but know it would also in a 10 bedroom mansion. Turned up every day on time and let you know in advanced if they weren't going to be there or running late due to traffic etc. They work around you and are happy to do so. My bathroom ran over time by a little bit due to staff shortages and other customers needs, but where more than happy to do half days when I had to go back to work.

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, from survey to to completion of bathroom, couldn’t recommend this company highly enough, a pleasure to deal with, a very professional out fit for a change !!!

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

New bathroom install

Would highly recommend. Lewis was very efficient, professional and helpful when it came to advising on different design options. Nothing was too much and they managed to turn around the job in two weeks’. Super happy with finished product! Everything finished to a very high standard.

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

Easy to do business with

Very straight forward and simple process. Clear billing and communication. Did exactly what they said they would do at the price they quoted.

February 28, 2019
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Bill,

Glad you're happy with our services. Thank you for leaving us a positive review.

Jack

Rated 5 out of 5 stars

Perfect

Perfect! Can't say anything more, they're services is just simply PERFECT! - Colin

February 26, 2019
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Colin,

Thanks for leaving us a great review. I'll pass the feedback on to the team.

Jack

Rated 5 out of 5 stars

New Bathroom

We had a an old tired bathroom renovated from top to finish.
We found the whole experience from the showroom to the final finish to be excellent
We did have some very minor issues which were promptly dealt with by Lewis.
We are really pleased with our new Bathroom and the products supplied.
As a result of this experience we used them again to renovate a shower enclosure in a Norfolk property that we also own.
Would recommend them.

December 10, 2018
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Peter,

Thanks for leaving us such a positive review. Good to hear that you're happy with our services.

We look forward to working with you again.

Jack

Rated 5 out of 5 stars

En-suite installation

Had complete en-suite installation and tiling. Very impressed with the process from start to finish. Lewis gave good advice on fittings and fixtures. Fitters were very professional and did a great job. Price reasonable. Very pleased with finished job.

October 23, 2018
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Terry,

Good to hear that you're impressed with our services. I'll be sure to pass the message on to our fitters.

Jack

Rated 5 out of 5 stars

Quick and Professional bathroom installation

Essex Bathrooms, Kitchens and Bedrooms finished installing my bathroom last Friday. Not only does it look amazing, but the installation itself was seamless. I would definitely recommend!

October 23, 2018
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi Alex,

Glad to hear you are happy with your recent bathroom installation.

Thanks for the positive review.

Jack

Rated 4 out of 5 stars

The process from start to finish has…

The process from start to finish has been reasonable.
Lewis (MD) was friendly and helpful with the order and suggestions. The contract staff were the same and advised us of any issues. In particular the sink had to be changed to a smaller version but I feel this due to miss measurements at order.
One or two boxes of tiles were broken on delivery and meant there was a shortage and tiler did not return to complete.
What should have been a week turned into two weeks to complete.
Surprised MD did not return to see completed work.

We would consider using the company again.

October 15, 2018
Unprompted review
Essex Bathrooms, Kitchens and Bedrooms logo

Reply from Essex Bathrooms, Kitchens and Bedrooms

Hi John,

Thanks for the review. We're glad you found our staff to be friendly and helpful. We look forward to working with you again.

Jack

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