Esupplybox 

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Rated 1 out of 5 stars

if it was possible to give a negative (-5) score I would. These guys are nothing but crooks. I bought and paid for a new printer and they send me a refurbished unit. Then they gave me the runaround... See more

Rated 1 out of 5 stars

Augh! We purchased an expensive "demo" printer from them. It arrived with the cartridges packaged in a separate box. The ink toner had leaked out everywhere inside plastic bags they were packaged i... See more

Rated 1 out of 5 stars

if I could give ZERO stars I would. Bought a $700 Panasonic scanner from them in May 2019. Contacted them because it stopped working and needed repair. In a text chat was told that it was only a one... See more

Rated 1 out of 5 stars

Like many other reviews I read here (I wish I would have found these reviews before I ordered), I ordered a NEW HP Officejet Pro 8100 printer. What I got was a used HP 8100 printer not in a box (but... See more


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I purchased a toner cartridge from esupplybox. It was my first time using this company. I found the online purchasing process simple and straightforward. The time it took to arrive was satisfactory. I haven't used the toner yet, as it was bought for a spare, but the packaging looks good. I would recommend esupplybox to friends, and at this point I do think i will be a repeat customer.

March 4, 2017
Unprompted review
Rated 5 out of 5 stars

I love this company

This is a great company. They have a big selection of everything I needed. The service was perfect and the items I needed came really quick. I'll definitely be ordering from this place again and be recommending it to all my co-workers.

February 21, 2017
Unprompted review
Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE! I WILL NEVER EVER ORDER FROM ESUPPLYBOX AGAIN!

Esupolybox's customer service is completely unaccommodating. Additionally, the company's return policy is not forthcoming. I had 4 email exchanges with the company before they disclosed to me that a return label could not be sent to me so I could return a toner cartridge. My initial email made my intentions very clear of my desire to return a toner cartridge. The representative provided several options to me as a deterrent to returning toner cartridge. When I insisted that I did not want to order additional products, instead I only wanted to return the unwanted cartridge, the representative informed me that I have to provide my own labeling and the refund would be issued once the package was returned, minus a 17.9% restocking fee.

February 18, 2017
Unprompted review
Rated 1 out of 5 stars

Ordered a new printer, received a USED printer 20 days after order

Ordered on the 13th, it had not shipped by the 27th so we sent and email asking to cancel it. On the 28th they acknowledged the cancellation and asked that we call to explain the cancellation, then on the 5th of the next month, we received a USED printer even though we had paid for a NEW printer. This company is not worth the effort to deal with.

December 26, 2016
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

I called before ordering a New HP printer for a customer and was told it would ship and arrive to me in 7 to 10 days after I ordered. My customer was OK with that so I ordered it. Seven days later I received a call telling me they could only get me a refurbished unit, and my customer was NOT OK with that. I then had to scramble to find a replacement and apologize to my customer. I will NOT EVER order from them again and would not recommend that anyone rely on what they tell you.

December 21, 2016
Unprompted review
Rated 5 out of 5 stars

excellent service

Our company bought a re-furbished printer and it worked better than the one we bought new 5 years ago. Thank you for the Quick responce and turn around time. Hope to do a lot more business with your company

December 5, 2016
Unprompted review
Rated 5 out of 5 stars

Fast, excellent services

I ordered ink cartridges and they arrived very quickly, expertly packed and in excellent condition. I highly recommend this company and I will be ordering from them again.

November 9, 2015
Unprompted review
Rated 4 out of 5 stars

Great!

Shipped quickly and had what I needed at a great price.

July 28, 2015
Unprompted review
Rated 4 out of 5 stars

GOOD QUALITY

GOOD QUALITY PRODUCTS, I GOT IT FOR THE SHIPPING DEPARTMENT, THERE'S NO COMPLAINTS SO FAR

July 17, 2015
Unprompted review

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