ETB Technologies Ltd Reviews 

1,065
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers everywhere frequently praise the incredibly helpful support team, highly competitive pricing, and exceptionally fast shipping methods used for all orders. People consistently note that delicate hardware items always arrive securely well-packaged and fully protected against transit damage. Some reviewers were happy with the intuitive website design and the remarkably smooth configuration process for specialized products. Consumers also deeply appreciate the careful personal attention staff provide regarding hardware compatibility before finalizing any purchase. Satisfied buyers value receiving precise documentation, prompt invoicing, and comprehensive tracking updates throughout the entire fulfillment journey.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive very... See more

Product

Clients share positive opinions on product quality, highlighting that items like workstations, hard drives,... See more

Service

Users describe positive interactions with service, highlighting great communication, fast shipment, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in excellent... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and amazingly priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly priced kit, went out their way to fit it to my requirements and even ensure all firmware and updates applied. Shipped on a sturdy pallet and the entire process communicated through Connor wh... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Fast and reliable. I have bought 2×12tb sas hard disks and they are as described on their ebay. Caddies were for a different server and they sent the correct caddies once I informe... See more

Company replied

Rated 5 out of 5 stars

ETB Technologies website was easy to navigate & I found exactly what I was looking for. Payment & delivery options were explained well. Communications with emails, from purchase to delivery, kept me... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with this company for a long time. The people responsible for addressing customer wishes successfully meet those needs—including my own.

Company replied


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Computer Store
  6. Computer Wholesaler

Written by the company

For over 20 years we’ve simplified and demystified the process of I.T. providing genuinely useful, human help and highest quality equipment. We’ve helped everyone from start ups to some of the biggest names around, and ship orders worldwide. What does that mean for you? It means we’ve got your back. It means we can make your life a little easier. We’re right here when you need us - turning your I.T. from something that can be time consuming, expensive, and a hassle, into something that works perfectly for you. We supply a wide range of refurbished and new servers, switches, storage arrays and components. We configure servers to your exact specification and ensure it is fully tested before leaving our workshop. With ETB warranties included as standard and technical support available you can have peace of mind with your next purchase. Finance options also available. Our knowledgeable and friendly team are happy to give advice on any aspect of our service.

ETB Technologies Ltd - Refurbished Servers, Storage and Networking Specialists

Written by the company

Servers configured to your specifications and shipped worldwide. Shop Dell, HP, Cisco, Juniper, Supermicro and more.
Founded in 2001, ETB Technologies has established itself as a leading supplier of refurbished server, storage and network equipment to customers worldwide. Our core experience is with Dell Enterprise level equipment, of which we carry one of the largest stocks worldwide -ready for same day shipping to any destination. We also supply HP and Supermicro servers and a wide range of networking equipment from Cisco, Juniper and Arista. Our current product range includes Dell PowerEdge servers, Dell PowerConnect , Force10 and S-Series and N-Series switches, Dell PowerVault MD series storage arrays, Dell PowerVault tape drives and libraries and EqualLogic storage arrays. We can configure servers or SAN's to your requirements, from stock. Beat the lead times on new equipment by ordering from us. All refurbished equipment is covered by up to 3 year warranty with on site warranties available to add on to most items. It is our aim is to provide our customers with an unrivalled service at competitive prices.

All UK orders shipped within 24 hours on a next business day service.

All goods in stock for same day shipping

All goods in stock for same day shipping
Orders placed before 2pm and that require no pre-shipping configuration are dispatched the same day and delivered the next working day (Monday to Friday excluding UK Bank Holidays), orders that require pre-shipping configuration such as "Build To Order" servers may take an extra 24hrs. Our shipping team have extensive experience of sending products across the globe. We use custom packaging to ensure the safety of your order in transit. We can advise on customs requirements in your country. All orders are shipped with a fully tracked courier service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,065)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overpackaged and Over Delivered :)

The package arrived on the expected time, shipping + parts price were fair and it was overpackaged, exactly as I'd like to receive a motherboard. You just got yourself a new regular. Thanks a lot

July 24, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. Our shipping team work hard to ensure all deliveries are securely packaged and we regularly ship products worldwide. It's great to hear that your order arrived quickly and you were happy with the experience. We look forward to assisting you again in future.
Kind Regards
Laura

Rated 5 out of 5 stars

Quality Company

Great products, great service. Highly recommended.

July 26, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear you had such a good experience with your order from ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Always a pleasure

Always a great experience. Order is always confirmed and checks that the memory is compatible with my server. Fast next day delivery. Cant go wrong.

July 16, 2024
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Reply from ETB Technologies Ltd

Thank you for your review. It's great to hear that you've had another good experience with ETB. If we can help with anything else in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

Great Experience

Easy to use site, good options to get exactly what you want, pricing is excellent as is shipping cost. Server was delivered in a couple of days, very well packaged and very clean inside, no hint of dust or grime in the fans.
Came fully firmware updated also which was a nice touch.

July 15, 2024
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Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. At ETB we believe in providing the best possible experience at all stages, from an easy order process to the quality of the products we ship. It's great to hear that we've given you a great order experience and I hope we can be of assistance again in future.
Kind Regards
Laura

Rated 5 out of 5 stars

The team was great!

The team was great!

They identified the product I needed and how to expedite the order.

Amazing.

July 16, 2024
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Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear that our team were able to help you find the item you required and get it to you quickly. If you need anything in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

Great for Dell Server Parts.

Great selection of Dell parts for a great price plus fast delivery. Replaced a Dell R440 mother board, installed and works perfectly.

June 5, 2024
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Reply from ETB Technologies Ltd

Thank you for your review. We have a large stock holding of parts meaning we are able to supply what you need quickly. I'm pleased to hear we had the motherboard you needed and that it is working well for you. If you need anything else in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

Everything arrived promptly, as ordered.

Easy interaction. Everything arrived promptly, as ordered.

July 2, 2024
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Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear you had a great order experience with ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Order for Dell server 3.8TB SSD.

Ordered a 3.8TB SSD for a 14th Gen PowerEdge server on a Sunday morning. Monday morning I was emailed by someone at ETB asking me what type of tray I wanted - as there are different trays for different generations of PowerEdge. They said that the tray would be free and that if I let them know by 15:00 (time of FedEx despatch) they would ensure it goes with the correct one. I rang them up at 14:45 and informed them it was 14th Gen. Not only were they very polite and curteous, within 30 mins of that call I received email from both ETB and FedEx saying that the SSD was on its way. Very efficient and excellent service.

July 6, 2024
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Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. We always try to take time to ensure we send compatible accessories with an order to make things as easy as possible for our customers. I'm glad we were able to send the tray you needed and that your order was shipped quickly for you.
Kind Regards
Laura

Rated 5 out of 5 stars

Excellent collection of low cost…

Excellent collection of low cost refurbished server components, good service and timely delivery

June 30, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for writing a review. It's great to hear such good feedback about your experience with ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Very nice communication with ETB.

Very nice communication with ETB.
Product received in a perfect timing !

Will order soon some other parts from ETB.

Thank you !
Sam

June 19, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Hi Sam, thanks for your review. I'm really pleased to hear that you had such a good experience with your order. If you need anything else in future please get in touch and we'll be happy to help.
Kind Regards
Laura

Rated 5 out of 5 stars

Switches ordered

The products were delivered as described, the service and support were very good and courteous, we would order from ETB again at any time.

June 12, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. It's great to hear that you had such a good experience with your order. We look forward to assisting you again in future.
Kind Regards
Laura

Rated 5 out of 5 stars

Easy to order and simple to configure…

Easy to order and simple to configure great customer service

June 18, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. We invest a lot of time into our website to make it user friendly particularly our configure to order functionality. It's great to hear good feedback about this and know that you had a good experience.
Kind Regards
Laura

Rated 5 out of 5 stars

Great service goods turned up the next…

Great service goods turned up the next morning!

Thanks

June 18, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for leaving a review. I'm pleased to hear your order arrived quickly. If we can help with anything else in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

Outstanding customer service

I ordered 2 sticks of 64GB ECC ram, and had an issue with 1 of them throwing ECC corrections in memtest pro.

While the RMA was being arranged, I ordered another 3 sticks and had them shipped on a Saturday, so I could test over the weekend to keep my build on schedule. This morning all tests have passed, and the RMA stick has been collected.

Only possible because of the help of the ETB staff dealing with everything quickly and helpfully.
This is sadly not common these days, so when I receive great support I have to stop and share so other people can know. It's only when things get a little complicated that you find out how good companies really are.

Thank you ETB.

June 10, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. At ETB we believe that resolving issues quickly is a vital part of providing outstanding customer services. It's really great to get your feedback and know that we were able to help quickly when you needed it.
Kind Regards
Laura

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. This was my first time buying parts and they made it so easy. I've never had a company reach out to check if my part was compatible before shipping it.
Will absolutely be coming back for my next upgrade.

June 8, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. It's great to hear you were pleased with your order experience. We always like to try and confirm compatibility before shipping when possible as it means you get the exact part you need first time. Please get in touch if we can assist with anything again in future.
Kind Regards
Laura

Rated 5 out of 5 stars

Very good and quick services

Very good and quick services! I received several emails during the ordering process which were nice and informative.
Thanks

April 25, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for leaving a review. It's good to hear that you found our order and delivery process to be quick and easy. We find that our customers appreciate receiving accurate delivery updates and have worked hard to ensure we communicate in a useful way.
If we can help with anything else in future please contact us.
Kind Regards
Laura

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, replied to all my queries, quick delivery.

April 22, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear we were able to provide advice for your order and that delivery was quick. If you need anything else in future please contact us.
Kind Regards
Laura

Rated 5 out of 5 stars

Best support!

We are very pleased with ETB, The support is one of the best I ever experienced!

April 19, 2024
Unprompted review
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. It's great to hear that you were happy with your experience. We've got over 20 years of industry knowledge and we try to use that ensure we provide expert advice and support at all times.
Kind Regards
Laura

Rated 5 out of 5 stars

Consider ETB Technologies for your next…

Consider ETB Technologies for your next purchase! They offer lightning-fast shipping and exceptional customer care, ensuring a smooth and satisfying shopping experience. Doing business with them for a couple of years and they never disappoint.

March 27, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. It's really great to hear you've had such positive experiences with shipping and customer care. At ETB we want the order process to be easy and fast and we try to ensure that we provide the best possible service at every step.
Kind Regards
Laura

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