ETB Technologies Ltd Reviews 

1,065
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers everywhere frequently praise the incredibly helpful support team, highly competitive pricing, and exceptionally fast shipping methods used for all orders. People consistently note that delicate hardware items always arrive securely well-packaged and fully protected against transit damage. Some reviewers were happy with the intuitive website design and the remarkably smooth configuration process for specialized products. Consumers also deeply appreciate the careful personal attention staff provide regarding hardware compatibility before finalizing any purchase. Satisfied buyers value receiving precise documentation, prompt invoicing, and comprehensive tracking updates throughout the entire fulfillment journey.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive very... See more

Product

Clients share positive opinions on product quality, highlighting that items like workstations, hard drives,... See more

Service

Users describe positive interactions with service, highlighting great communication, fast shipment, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in excellent... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and amazingly priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly priced kit, went out their way to fit it to my requirements and even ensure all firmware and updates applied. Shipped on a sturdy pallet and the entire process communicated through Connor wh... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Fast and reliable. I have bought 2×12tb sas hard disks and they are as described on their ebay. Caddies were for a different server and they sent the correct caddies once I informe... See more

Company replied

Rated 5 out of 5 stars

ETB Technologies website was easy to navigate & I found exactly what I was looking for. Payment & delivery options were explained well. Communications with emails, from purchase to delivery, kept me... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with this company for a long time. The people responsible for addressing customer wishes successfully meet those needs—including my own.

Company replied


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Computer Store
  6. Computer Wholesaler

Written by the company

For over 20 years we’ve simplified and demystified the process of I.T. providing genuinely useful, human help and highest quality equipment. We’ve helped everyone from start ups to some of the biggest names around, and ship orders worldwide. What does that mean for you? It means we’ve got your back. It means we can make your life a little easier. We’re right here when you need us - turning your I.T. from something that can be time consuming, expensive, and a hassle, into something that works perfectly for you. We supply a wide range of refurbished and new servers, switches, storage arrays and components. We configure servers to your exact specification and ensure it is fully tested before leaving our workshop. With ETB warranties included as standard and technical support available you can have peace of mind with your next purchase. Finance options also available. Our knowledgeable and friendly team are happy to give advice on any aspect of our service.

ETB Technologies Ltd - Refurbished Servers, Storage and Networking Specialists

Written by the company

Servers configured to your specifications and shipped worldwide. Shop Dell, HP, Cisco, Juniper, Supermicro and more.
Founded in 2001, ETB Technologies has established itself as a leading supplier of refurbished server, storage and network equipment to customers worldwide. Our core experience is with Dell Enterprise level equipment, of which we carry one of the largest stocks worldwide -ready for same day shipping to any destination. We also supply HP and Supermicro servers and a wide range of networking equipment from Cisco, Juniper and Arista. Our current product range includes Dell PowerEdge servers, Dell PowerConnect , Force10 and S-Series and N-Series switches, Dell PowerVault MD series storage arrays, Dell PowerVault tape drives and libraries and EqualLogic storage arrays. We can configure servers or SAN's to your requirements, from stock. Beat the lead times on new equipment by ordering from us. All refurbished equipment is covered by up to 3 year warranty with on site warranties available to add on to most items. It is our aim is to provide our customers with an unrivalled service at competitive prices.

All UK orders shipped within 24 hours on a next business day service.

All goods in stock for same day shipping

All goods in stock for same day shipping
Orders placed before 2pm and that require no pre-shipping configuration are dispatched the same day and delivered the next working day (Monday to Friday excluding UK Bank Holidays), orders that require pre-shipping configuration such as "Build To Order" servers may take an extra 24hrs. Our shipping team have extensive experience of sending products across the globe. We use custom packaging to ensure the safety of your order in transit. We can advise on customs requirements in your country. All orders are shipped with a fully tracked courier service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,065)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a great experience

Great experience. High-quality products, fast delivery, and excellent customer support. Everything arrived in perfect condition, and their team was responsive and helpful throughout the process. Highly recommended!

October 10, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear that your order arrived quickly and you were happy with your ETB experience.
Kind Regards
Laura

Rated 5 out of 5 stars

Very good experience

Very good experience, fast delivery, high quality !

October 7, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased to hear you had such a great experience with your ETB order.
Kind Regards
Laura

Rated 5 out of 5 stars

Quick and qualified

A wide range of servers at affordable prices, fast delivery, and qualified, attentive support

October 1, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased to hear you had such a great experience with ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Great computer

Great computer. Fast delivery. Many Thanks

September 27, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, it's good to hear you had a positive experience with your recent ETB order.
Kind Regards
Laura

Rated 5 out of 5 stars

Very professional

Very professional. Before ETB technologies sent me my DRAM DIMMS, they asked me how I was planning to use them (they were special DRAM for server, unusable in a classic tower). They don't just sell. They sell what you need.

September 17, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. We always try to ensure we are supplying compatible parts for our customers as we understand how important it is to get it right first time. I'm pleased we were able to supply the DIMMs you needed. Please get in touch if we can help with anything else.
Kind Regards
Laura

Rated 5 out of 5 stars

informative and helpful all the way…

informative and helpful all the way through the order and delivery process

September 16, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. We try to ensure that we provide relevant and timely communication at all stages of your order and delivery so it's great to hear that you found this useful.
Kind Regards
Laura

Rated 5 out of 5 stars

Hard Disk Dell SAS 1.2 TB

HardDisk arrived in perfect condition as described with correct trays for our server. We had a problem with the delivery (Ups) but at the end, also thanks to the help of their customer support everything went well

September 9, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased that you were happy with your order and that our support team were able to resolve the UPS issue.
Kind Regards
Laura

Rated 5 out of 5 stars

It's a pleasure to deal with ETB

It's a pleasure to deal with ETB. They respond to queries promptly, are knowledgeable, products are very competitively priced and generally with a generous warranty included.

September 4, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. It's great to get such good feedback on all of the things we work hard to deliver - fast, expert advice with quality products at a competitive price. If we can help with anything again in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

Fast response time and good customer…

Fast response time and good customer service

September 4, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. We know how important it is that you get quick answers to any queries when buying hardware. It's great that you had such a good experience with your order.
Kind Regards
Laura

Rated 5 out of 5 stars

Very impressed with ETB

Very impressed with ETB! Great inventory and super speedy delivery!

September 3, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. We've got one of the largest stock holdings in Europe of server. storage and networking components which allows us to get you what you need quickly. If we can help again in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

I do recommend

I do recommend, great service, quick delivery. All in perfect condition, working like a dream, happy customer.

August 30, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. It's great to hear you had such a good experience with your order at ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Very happy

I ordered a refurbished graphics card. I missed the 2pm deadline (just a few mins) but they still processed next day delivery. I was given tracking and the card arrived next day and packaged well. Card appearance was perfect, also installed and performs perfect. I saved significantly on a new card and got a fine card with guarantee.

August 27, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased we were able to get your order processed for same day shipping and everything went well with the delivery. All of our refurbished products are supplied with a warranty so you can shop with complete peace of mind and, as you've discovered, big savings!
Kind Regards
Laura

Rated 5 out of 5 stars

Always spot on!

Always spot on with the help I receive. Accurate and fast. I have no doubt ever about what I am sent, it is always exactly what I need.

August 19, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Hi Bryan
Thanks for taking time to leave a review. I'm really pleased to hear you have been happy with your ETB experience. Our team are very knowledgeable about our product range and we always try to ensure we get what you need as quickly as possible.
Kind Regards
Laura

Rated 5 out of 5 stars

Service of excellence

Service of excellence

August 29, 2024
Unprompted review
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased you had a good experience with ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Serious no-fuss Hi-tech shopping for the discerning buyer

I came across ETB during a semi-engaged Google search. They had exactly what I was looking for and a huge range of options for a motion picture workstation (Dell 7920) built to spec. The ordering system was clear, efficient and easy. I wish I had more money to buy another workstation! Also, the live chat was an excellent experience. Delivery arrived 4 hours late...but that was also tracked. Overall an excellent customer experience and I am moderately hard to please.

July 25, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. It's really good to hear that you found everything you needed on our website. Our team work hard to ensure the order experience is easy and fast and we've got expert advice on hand via phone, email or live chat as you discovered.
I'm sorry to hear your delivery didn't arrive on schedule. We continuously evaluate the performance of our courier services and our customer service team will have raised this delay directly with the courier.
When you are ready for your next workstation please get in touch and we'd happy to help.
Kind Regards
Laura

Rated 5 out of 5 stars

Simple to use website

Simple to use website, good support, fast delivery

August 6, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. We've invested a lot into making our website easy to use so it's really good to hear that you found that. I'm pleased you had such a great experience with your order and I hope we can be of assistance again in future.
Kind Regards
Laura

Rated 5 out of 5 stars

As advertise - what more can you ask these days

Fast, as-advertised, no dramas - this is 5 star service by toady's standards!

August 8, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. We love hearing about great experiences with our order processes. If we can help again in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

No1.

Excellent service and support during purchase

August 2, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, it's great to hear you had such a good order experience at ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Supporting you to succeed

They take an interest in how you are using equipment, helpful in guiding choices to ensure the best outcomes for their customers

July 29, 2024
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, our team are experts in the products we sell and are always happy to give advice on compatibility or the best specification for any project. I'm pleased to hear you had a good experience with your order.
Kind Regards
Laura

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look