ETB Technologies Ltd Reviews 

1,065
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers everywhere frequently praise the incredibly helpful support team, highly competitive pricing, and exceptionally fast shipping methods used for all orders. People consistently note that delicate hardware items always arrive securely well-packaged and fully protected against transit damage. Some reviewers were happy with the intuitive website design and the remarkably smooth configuration process for specialized products. Consumers also deeply appreciate the careful personal attention staff provide regarding hardware compatibility before finalizing any purchase. Satisfied buyers value receiving precise documentation, prompt invoicing, and comprehensive tracking updates throughout the entire fulfillment journey.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive very... See more

Product

Clients share positive opinions on product quality, highlighting that items like workstations, hard drives,... See more

Service

Users describe positive interactions with service, highlighting great communication, fast shipment, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in excellent... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and amazingly priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly priced kit, went out their way to fit it to my requirements and even ensure all firmware and updates applied. Shipped on a sturdy pallet and the entire process communicated through Connor wh... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Fast and reliable. I have bought 2×12tb sas hard disks and they are as described on their ebay. Caddies were for a different server and they sent the correct caddies once I informe... See more

Company replied

Rated 5 out of 5 stars

ETB Technologies website was easy to navigate & I found exactly what I was looking for. Payment & delivery options were explained well. Communications with emails, from purchase to delivery, kept me... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with this company for a long time. The people responsible for addressing customer wishes successfully meet those needs—including my own.

Company replied


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Computer Store
  6. Computer Wholesaler

Written by the company

For over 20 years we’ve simplified and demystified the process of I.T. providing genuinely useful, human help and highest quality equipment. We’ve helped everyone from start ups to some of the biggest names around, and ship orders worldwide. What does that mean for you? It means we’ve got your back. It means we can make your life a little easier. We’re right here when you need us - turning your I.T. from something that can be time consuming, expensive, and a hassle, into something that works perfectly for you. We supply a wide range of refurbished and new servers, switches, storage arrays and components. We configure servers to your exact specification and ensure it is fully tested before leaving our workshop. With ETB warranties included as standard and technical support available you can have peace of mind with your next purchase. Finance options also available. Our knowledgeable and friendly team are happy to give advice on any aspect of our service.

ETB Technologies Ltd - Refurbished Servers, Storage and Networking Specialists

Written by the company

Servers configured to your specifications and shipped worldwide. Shop Dell, HP, Cisco, Juniper, Supermicro and more.
Founded in 2001, ETB Technologies has established itself as a leading supplier of refurbished server, storage and network equipment to customers worldwide. Our core experience is with Dell Enterprise level equipment, of which we carry one of the largest stocks worldwide -ready for same day shipping to any destination. We also supply HP and Supermicro servers and a wide range of networking equipment from Cisco, Juniper and Arista. Our current product range includes Dell PowerEdge servers, Dell PowerConnect , Force10 and S-Series and N-Series switches, Dell PowerVault MD series storage arrays, Dell PowerVault tape drives and libraries and EqualLogic storage arrays. We can configure servers or SAN's to your requirements, from stock. Beat the lead times on new equipment by ordering from us. All refurbished equipment is covered by up to 3 year warranty with on site warranties available to add on to most items. It is our aim is to provide our customers with an unrivalled service at competitive prices.

All UK orders shipped within 24 hours on a next business day service.

All goods in stock for same day shipping

All goods in stock for same day shipping
Orders placed before 2pm and that require no pre-shipping configuration are dispatched the same day and delivered the next working day (Monday to Friday excluding UK Bank Holidays), orders that require pre-shipping configuration such as "Build To Order" servers may take an extra 24hrs. Our shipping team have extensive experience of sending products across the globe. We use custom packaging to ensure the safety of your order in transit. We can advise on customs requirements in your country. All orders are shipped with a fully tracked courier service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,065)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear and simple process

Clear and simple process. Was able to customise the server directly. Delivery on time. Great quality and amazing price!

March 2, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear you found our online configuration tool easy to use and you were happy with the experience of your order. All our refurbished servers are fully tested and backed by a warranty to ensure you have complete peace of mind when purchasing. If we can help with anything else in future please let us know.
Kind Regards
Laura

Rated 1 out of 5 stars
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

I'm sorry to hear that you were unaware of the customs processes for overseas orders. We do have information on our website and at the checkout explaining that there are no duties to be paid on goods shipped outside of the UK. We no longer charge UK VAT at the point of sale and this is now applied at the point of import at your local tax rate.
I can see you have already contacted our customer support team and they have explained this for you. If you are purchasing as a business you will be able to reclaim the VAT/Tax through your normal process.
If you have any further questions please do not hesitate to reply to our customer support team and we will be happy to help. We are also able to provide an estimate of VAT/Tax before purchase if requested.
Kind Regards
Laura

Rated 5 out of 5 stars

Great experience and deals

Great experience and deals. Highly recommended.

February 26, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, it's good to hear you were happy with your ETB experience.
Kind Regards
Laura

Rated 5 out of 5 stars

ETB were very helpful from the start

ETB were very helpful from the start. I was looking to upgrade my PC, which took 3 or 4 iterations and quotes before it was satisfactory. It was dispatched within 2 days of the order. On arrival with a little guidance from their technical team it was up and running. Exactly as ordered. Highly recommended.

February 28, 2025
Unprompted review
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased that we were able to supply everything you needed for your upgrade and our support team could help you with the set up. If you need anything else in future please let us know.
Kind Regards
Laura

Rated 5 out of 5 stars

good

ok deal
good and quick online support
well packaged hardware

February 13, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased to hear you were happy with your experience at ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

fast & smooth as usual

fast & smooth as usual, super reliable

February 18, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear you've had such good experiences at ETB. I hope we can assist you again in future.
Kind Regards
Laura

Rated 5 out of 5 stars

Good and quick service

Good and quick service, mint quality

February 11, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear you were happy with the service and speed on your recent order.
Kind Regards
Laura

Rated 5 out of 5 stars

Helpful staff

Helpful staff, fast accurate delivery

February 11, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thanks you for your review. I'm pleased to hear that we were able to assist with your recent order and you were happy with the service and delivery speed.
Kind Regards
Laura

Rated 5 out of 5 stars

The best company for IT products.

My evaluation is that this company is free, fast, and very correct in the work they do!

February 12, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm pleased to hear you were happy with your recent experience with ETB.
Kind Regards
Laura

Rated 5 out of 5 stars

Excellent customer service

Phoned to query a payment issue and the call was answered immediately by a human being who was very helpful in assisting and responded quickly with a solution.

January 30, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased to hear we were able to quickly assist with your query. We think it's important than when you contact ETB you get to speak directly to someone who is able to help, our phones, email and live chat are all staffed by ETB employees in our head office meaning we can give fast, accurate advice.
If we can help with anything else again in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

Great service

Great service

January 30, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased to hear you had such a good experience with your ETB order.
Kind Regards
Laura

Rated 5 out of 5 stars

it's just great

January 17, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thanks for your review, I'm pleased to hear you were happy with your order.
Kind Regards
Laura

Rated 5 out of 5 stars

Quick service

Quick service, prompt dealing with issues.

January 13, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, it's great to hear you were happy with your order experience.
Kind Regards
Laura

Rated 5 out of 5 stars

beyond expectations thanks very much

beyond expectations thanks very much.

great communication

January 9, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review, I'm pleased to hear you were happy with your order. If we can assist with anything in future please get in touch.
Kind Regards
Laura

Rated 5 out of 5 stars

5 Years now of working with ETB-Tech…

5 Years now of working with ETB-Tech and I couldn't be more satisfied with my experience. From the moment I reached out, their sales service team was incredibly responsive and helpful.
The product/service I received was top-notch. It's evident that ETB-Tech takes pride in their work and strives for excellence.
I particularly want to commend Mr. Andrew Roberts for their outstanding assistance. Their dedication and expertise made a significant difference.
Overall, I highly recommend ETB to anyone looking for Servers/Parts, They truly exceeded my expectations, and I will definitely be a returning customer.

January 16, 2025
Unprompted review
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you very much for your review. It's really important to us to provide a high level of service and quality so that customers feel confident returning for their refurbished hardware needs. It's great to hear that you've continued to be impressed with our service in all the years you've been using ETB. I hope we can continue to assist for many more years to come. I've shared your feedback with Andrew and the team.
Kind Regards
Laura

Rated 5 out of 5 stars

ETB is a great provider of IT…

ETB is a great provider of IT components and we have been experiencing seamless sales and support cycles with them for 4 years now. High quality, well-assembled equipment, thoroughly-tested, no dead on arrivals or incompatibilities - and excellent pricing.

So many IT departments are wasting money in buying new servers and components when we have great options with ETB for your business.

Highly recommended!

January 10, 2025
Unprompted review
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for taking time to leave a review, it's great to hear you are so happy with your experience with us. We take pride in the quality of the products we supply and it's good to hear positive feedback. Please get in touch next time we can assist you with some refurbished servers, storage or networking equipment.
Kind Regards
Laura

Rated 5 out of 5 stars

Realy good communication and when they…

Realy good communication and when they cancel this order my problem has been solved.
Thanks

January 4, 2025
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for your review. I'm sorry we didn't have memory compatible with your system but it's great to know that our team were able to identify that prior to shipping and cancel the order for you. If we can help with anything else again in future please let us know.
Kind Regards
Laura

Rated 5 out of 5 stars

Great team, Great Product

Connor was super responsive and helpful throughout the purchasing process. The team delivered exactly what they said, exactly when they said. Hardware arrived to the US through customs without an issue and worked exactly as expected on first power up. Despite being "refurbished" the hardware looks brand new.

January 3, 2025
Unprompted review
ETB Technologies Ltd logo

Reply from ETB Technologies Ltd

Thank you for taking time to leave a review. It's great to hear that you had such a good experience with your order. We regularly ship products globally so our team are experienced in working with customs processes to ensure a smooth delivery. I've shared your feedback with Connor and the rest of the team. I hope we can be of assistance again in future.
Kind Regards
Laura

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