Evans Halshaw - BYD Mansfield Reviews 36

Fantastic dealer, really enjoyed buying my new car and was shocked how easy the process was

Tommy was brilliant! Highly recommend his services and advice. Love my new car!

Newly refurbished showroom, a fantastic sales team and leadership team. I would highly recommend!

I had a service here and then had some follow up work done. The staff were very helpful and friendly. Booking in was easy and reminders were sent to me prior to each appointment. Estimates were given prior to the work being done.

We purchased a vw troc last month Suf was absolutely brilliant no pressure to buy at all he took care of everything even took us to post office to get the car tax we Will recommend him to everyone please pass this review on to Suf he is a credit to the company

Excellent customer service
Highly recommend
Dealt with all our enquiries with a smile
Definitely worth a visit
Very friendly staff

Excellent customer service
Highly recommended
Dealt with ease throughout the whole process
All enquiries dealt promptly

My Son collected his new car yesterday , a BYD Seal U Comfort, from Evans Halshaw Mansfield. We had visited the showroom on Saturday to look at the hybrid electric plugins, and they could not have been more helpful. Tommy, the Sales Representative, answered all of our questions, and took my Son and hubby out for a teat drive. He was polite and very knowledgeable about the cars, and made the whole purchase very smooth. They say a car is the next purchase down from buying a house, but this was far less stressful. Thank you Tommy and BYD Mansfield.

I'd like to thank Tommy and Alex for their excellent service and patience! They listened to our needs and supported us make an excellent choice for our new car, without being pushy. This was our first purchase in 15 years and we are very happy. Thank you Anne & John (and daughter Leanne)

Relaxed atmosphere. The salesperson was not pushy but helpful and all the arrangements we made while purchasing the vehicle went smoothly.

I’ve just bought a new car and honestly had such a good experience. Tommy was brilliant from the moment I walked in — really patient, easy to talk to, and great at explaining everything in a way that actually made sense. He laid out all the options clearly, never pushed me toward anything, and gave me plenty of time to think things over.

What really stood out was how relaxed the whole process felt. Tommy checked in when I needed him, answered every question without rushing, and made sure I felt comfortable with every step. It made a big purchase feel surprisingly straightforward.

I’m really happy with my new car and genuinely appreciate how well I was looked after. I’d happily recommend Tommy to anyone who wants a friendly, no‑pressure experience.

After an initial wait, we saw Mohammed Mollik.
He made our car buying experience a real pleasure. He was so polite, helpful and knowledgeable. He kept us informed all the way through our car buying experience. What a lovely genuine person to deal with. Nothing was too much trouble. Certainly recommend the team at BYD Mansfield. They were all very helpful.
Thanks Mohammed, we are enjoying our new car.

Bought my latest car from Tommy Carlin. Definitely recommend this dealership, always keeps me topped up with coffee and a warm friendly experience. Nothing is stressful and the help and advice is world class!

I recently had the misfortune to enter their branch in Mansfield. I'd spotted a few used Nissan Micras in group stock I was interested in. After half an hour of filling out forms, then receiving an offer of £100 for my old car I walked out. In my opinion the offer was them saying, we don't have time for you. Go away. They had a bad name in the 80s, nothing has changed.

After years of buying cars, I've found the whole experience at Evans Halshaw BYD Mansfield to be one of the best. Even thought the dealership is going through a major refit, the staff were very welcoming and I have nothing but praise for Tommy, who went above and beyond to look after me. Within days we had completed a deal and I drove off with a big smile in my new car. Thank you Tommy for looking after me.

I initially left a positive review as I thought id recieved great service. It turns out that once a sale has been made, they speak to you like your a moron or just completely ignore you all together. I bought the car online and soon realised its not suitable for my needs and its actually far to heavy. I've started the unwind process as im entirely entitled to do only to be met by complete black out and being told that basically I have no rights and im not entitled to just drive around for a week to decide if I like it or not!!!!! Absolutely disgusting!!!!!!!!!!!!!!! AVOID AT ALLL COSTS!!!!!!!

BYD Mansfield — A faulty car can happen, but the real test is how a dealership handles it. Unfortunately, the after‑sales support and customer service reflected the car’s own reliability, safety, and roadworthiness: consistently poor. Emails went unanswered, promised calls never materialised, and I was passed from one representative to another with no ownership or resolution. Friendly smiles at the start, smoke and mirrors by the end. Right to reject now enacted.

Just brought a car from Evans Harshaw
And I couldn't recommend them enough
They were really helpful and guided me through all the technical information.
To make it a smooth and straight forward hand over.
Thank you.
We will definitely use you again

28/2 - replied by e-mail but ignored, typical of the awful service or lack of ANY service.
Traveled over 50 miles, car was still in preparation. Took our deposit with a promise to phone us within 24/48 hours.
No call received, we phoned the garage, BYD Mansfield, to be informed "a fault has been found" it won't be available for at least 3 weeks.
Obviously we were not willing to wait.
Sure they had sold the car to someone else, they could not even be bothered to call us.

Matt Neath did a great job sorting us out with our new car. Really friendly and reassuring when doing the test drive.