Evans Halshaw - BYD Mansfield Reviews 

61
TrustScore 4.5 out of 5

4.5

Oaktree Lane, Mansfield, NG184LF Nottingham, GB


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Rated 5 out of 5 stars

Such an amazing experience from start to finish, I'm in love with my new car. Suf went above and beyond to make sure everything was perfect for me. Thanks again to the whole team at BYD I definitely w... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Alex and his team enough at BYD Mansfield for everything they’ve done to help me purchase my new vehicle, especially Nathaniel who has been absolutely amazing from start to finish and ma... See more

Company replied

Rated 2 out of 5 stars

We thought we had found our new car at Evans Halshaw, Mansfield but it required a few things, such as a new radiator and scuffs etc. We were the ones chasing them! They didn't phone back or keep us... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience in choosing our new car at Evans Walsham BYD, we had the pleasure of meeting tommy, very professional and friendly and answered any questions we asked, overall its been an a... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Oaktree Lane, Mansfield, NG184LF, Nottingham, United Kingdom

  • 01623 765 443

4.5

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.5

All reviews

(61)

5,459 reviews in the last 12 months

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Rated 5 out of 5 stars

Byd Evans Halshaw Mansfield

We collected our new car today from the Mansfield Byd Evans Halshaw garage .Tom dealt with us . He was very helpful and nothing was too much trouble for him. He is a credit to your organisation. A special mention to Alex the manager who expedited the delivery of the car and to Emily and Nathan who were very helpful and informative . We would highly recommend Byd Mansfield to anyone wishing to buy a vehicle .

May 29, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Carolyn,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Poor customer service…

We thought we had found our new car at Evans Halshaw, Mansfield but it required a few things, such as a new radiator and scuffs etc. We were the ones chasing them! They didn't phone back or keep us in the loop as requested. After numerous calls we were told they were still waiting for the radiator.... 2 weeks later, still no call from Nathan or Scott.
We went elsewhere and bought a newer model (3 yrs younger), similar price. It was a lovely smooth transaction with plenty of communication. You lost a sale EH by not phoning when promised. 🤪

May 29, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hi Bev,
I am sorry to hear that you are having difficulty reaching our dealership, Evans Halshaw BYD Mansfield.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional, Tommy helped us with everything needed!

May 27, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Covaci,
Tommy will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, Tommy was very knowledgeable! great selection of cars! The showroom is nice and modern with all new cars unlocked so I could have a look inside them. Brilliant dealership to visit.

May 27, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hi Peter,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tommy at Dealership
Have a lovely day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

5 stars

Purchased a used Hyundai Tucson from BYD Mansfield a month ago. Car presented in outstanding condition on arrival and is running great. Dealt with Mohammed who was a really nice guy, easy to talk to and knowledgeable. Process was quick and smooth. Didn't feel pushy, really relaxed vibe in there! Was worth traveling the hour from Sheffield 👍

May 1, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Ross,
Thanks for sharing your recent experience! It sounds like Mohammed has done a great job helping you during your time at our Dealership. I'll be sure to pass your kind review on.

Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Extremely pleased with my purchase from…

Extremely pleased with my purchase from BYD. All the staff there are very helpful and friendly, especially Tommy who dealt with my purchase. Tommy answered any questions I had, he made sure I was happy with my purchase and patiently guided me through the payment process. I can highly recommend Evans Halshaw BYD Mansfield.

May 18, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Ian,
Thanks for sharing your recent experience!
It sounds like Tommy has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fantastic dealer

Fantastic dealer, really enjoyed buying my new car and was shocked how easy the process was

May 14, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Scott,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Newly refurbished showroom

Newly refurbished showroom, a fantastic sales team and leadership team. I would highly recommend!

April 29, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Car service and follow up work

I had a service here and then had some follow up work done. The staff were very helpful and friendly. Booking in was easy and reminders were sent to me prior to each appointment. Estimates were given prior to the work being done.

April 10, 2026
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Reply from Evans Halshaw - BYD Mansfield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

We purchased a vw troc last month

We purchased a vw troc last month Suf was absolutely brilliant no pressure to buy at all he took care of everything even took us to post office to get the car tax we Will recommend him to everyone please pass this review on to Suf he is a credit to the company

March 18, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Highly recommend
Dealt with all our enquiries with a smile
Definitely worth a visit
Very friendly staff

March 30, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Salim,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Highly recommended
Dealt with ease throughout the whole process
All enquiries dealt promptly

March 30, 2026
Unprompted review
Evans Halshaw - BYD Mansfield logo

Reply from Evans Halshaw - BYD Mansfield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

A very good Sales Representative

My Son collected his new car yesterday , a BYD Seal U Comfort, from Evans Halshaw Mansfield. We had visited the showroom on Saturday to look at the hybrid electric plugins, and they could not have been more helpful. Tommy, the Sales Representative, answered all of our questions, and took my Son and hubby out for a teat drive. He was polite and very knowledgeable about the cars, and made the whole purchase very smooth. They say a car is the next purchase down from buying a house, but this was far less stressful. Thank you Tommy and BYD Mansfield.

March 21, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello Debbie,
Tommy will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

I'd like to thank Tommy and Alex for their excellent customer service…

I'd like to thank Tommy and Alex for their excellent service and patience! They listened to our needs and supported us make an excellent choice for our new car, without being pushy. This was our first purchase in 15 years and we are very happy. Thank you Anne & John (and daughter Leanne)

March 20, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Relaxed atmosphere

Relaxed atmosphere. The salesperson was not pushy but helpful and all the arrangements we made while purchasing the vehicle went smoothly.

March 20, 2026
Unprompted review
Evans Halshaw - BYD Mansfield logo

Reply from Evans Halshaw - BYD Mansfield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Really straightforward

I’ve just bought a new car and honestly had such a good experience. Tommy was brilliant from the moment I walked in — really patient, easy to talk to, and great at explaining everything in a way that actually made sense. He laid out all the options clearly, never pushed me toward anything, and gave me plenty of time to think things over.

What really stood out was how relaxed the whole process felt. Tommy checked in when I needed him, answered every question without rushing, and made sure I felt comfortable with every step. It made a big purchase feel surprisingly straightforward.

I’m really happy with my new car and genuinely appreciate how well I was looked after. I’d happily recommend Tommy to anyone who wants a friendly, no‑pressure experience.

March 18, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello,
Many thanks for your review.
Tommy  works hard to make sure their customers are well looked after. Tommy will be very pleased to hear that they managed to help you with your purchase.
We hope to see you soon!
Evans Halshaw BYD Mansfield Customer Services

Rated 5 out of 5 stars

Byd mansfield

After an initial wait, we saw Mohammed Mollik.
He made our car buying experience a real pleasure. He was so polite, helpful and knowledgeable. He kept us informed all the way through our car buying experience. What a lovely genuine person to deal with. Nothing was too much trouble. Certainly recommend the team at BYD Mansfield. They were all very helpful.
Thanks Mohammed, we are enjoying our new car.

March 10, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hi Linda,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mohammed at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

I recently had the misfortune to enter…

I recently had the misfortune to enter their branch in Mansfield. I'd spotted a few used Nissan Micras in group stock I was interested in. After half an hour of filling out forms, then receiving an offer of £100 for my old car I walked out. In my opinion the offer was them saying, we don't have time for you. Go away. They had a bad name in the 80s, nothing has changed.

March 5, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hi,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

After years of buying cars

After years of buying cars, I've found the whole experience at Evans Halshaw BYD Mansfield to be one of the best. Even thought the dealership is going through a major refit, the staff were very welcoming and I have nothing but praise for Tommy, who went above and beyond to look after me. Within days we had completed a deal and I drove off with a big smile in my new car. Thank you Tommy for looking after me.

March 4, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tommy at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

I initially left a positive review as I…

I initially left a positive review as I thought id recieved great service. It turns out that once a sale has been made, they speak to you like your a moron or just completely ignore you all together. I bought the car online and soon realised its not suitable for my needs and its actually far to heavy. I've started the unwind process as im entirely entitled to do only to be met by complete black out and being told that basically I have no rights and im not entitled to just drive around for a week to decide if I like it or not!!!!! Absolutely disgusting!!!!!!!!!!!!!!! AVOID AT ALLL COSTS!!!!!!!

February 27, 2026
Unprompted review
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Reply from Evans Halshaw - BYD Mansfield

Hello,

Thanks for sharing your feedback on your experience with Evans Halshaw BYD Mansfield. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw BYD Mansfield Customer Services

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