Evans Halshaw - BYD Rotherham and Authorised Ford Repairer Reviews 

195
TrustScore 5 out of 5

4.8

Aldwarke Road, Parkgate, S62 6BY Rotherham, England, GB


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Rated 5 out of 5 stars

We have just purchased a new car from this company at Rotherham. As a customer we came away very happy, the treatment we received could not have been better. One that did stand out was our sales repre... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Found a car at short-notice, Patryk was extremely helpful from my first enquiry phone call and did anything that he could to help me out as I live 140miles away from the de... See more

Company replied

Rated 5 out of 5 stars

Dan , made it a great experience buying our car . everything very well explained and made the experience most enjoyable. would highly recommend and be back when we need anything else :-)

Company replied

Rated 1 out of 5 stars

Avoid. would not recommend the service department/garage at Evans Halshaw Rotherham. When i had an issue with my car only 5 days after buying this, it was a week and a half of me chasing up updates an... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Aldwarke Road, Parkgate, S62 6BY, Rotherham, England, United Kingdom

  • 01709 710500

4.8

Excellent

TrustScore 5 out of 5

195 reviews

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4.8

All reviews

(195)

5,636 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional. Told us all we need to know about the car and sent us on our way with a lovely car. Fantastic service

September 27, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Craig,

Thank you for your kind review.

We're delighted to hear you had a positive experience and were happy with the service you received.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Trevor greenfield

Trevor greenfield is mr cars I won’t use anyone else really appreciate the time and effort he puts in and makes us feel like family

September 23, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Andrew,

We're so happy to hear you had such a positive experience!

We strive to make our customers feel like family, and it's wonderful to know Trevor achieved that for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Been visiting Rotherham and bought…

Been visiting Rotherham and bought numerous cars over the years, Never had any issues with any car, Trevor is so welcoming and always happy to help
Brilliant service all round

September 23, 2024
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi,

Thank you for your kind words about Trevor.

We're thrilled to hear you've had such positive experiences with us over the years.

We appreciate your loyalty and are glad you've always been happy with your purchases.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sue Cooil #1

Sue Cooil and the team have done it again 🤩 after getting a call saying we could change our car if we wanted & they have found another Kuga we might like we went to to Evans Halshaw Rotherham to have a nosey, when we got there the car had unfortunately been sold - when you’re asked ‘if we can’t put you in another Kuga - what car would it be?’ I’d really really like a Ranger…. As if by magic Sue said Taadaaaa we have one that has just come in….a test drive later and after Jack working his magic with the numbers, It’s now sat on our driveway. Sue, Jack and the team - Thank You so much

September 3, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello,

We're thrilled to hear about your positive experience with Sue, Jack, and the team.

It sounds like they went above and beyond to help you find the perfect car.

We appreciate you taking the time to share your fantastic feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great car buying experience

Great car buying experience. Ellis was really informative and explained each step of the process clearly, very professional and friendly. Both Ellis & Jack helped us throughout and made us feel happy with our purchase, thanks 🤩 I would recommend purchasing from Evans Halshaw Rotherham.

September 5, 2024
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Cathy,

Thank you for your kind review and 5-star rating!

We are thrilled to hear that you had a positive experience with Ellis and Jack nd that you are happy with your purchase.

We are proud of our team at Evans Halshaw Rotherham and appreciate your recommendation.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly recommend buying your car from…

Highly recommend buying your car from here, very professional and Ellis was lovely. So helpful. Thank you again 😊

September 5, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi,

Thank you for the positive review!

I will be sure to share it with Ellis at Ford Rotherham.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Quick and efficient turn around of part…

Quick and efficient turn around of part exchanging my car and purchasing a used car. Trev was very professional and I highly recommend the Evans Halshaw Ford dealership.

August 30, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Tina,

We're delighted to hear that you found the process of part-exchanging your car and purchasing a used car efficient and that you were impressed with the professionalism of Trev.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Got a great deal with Trevor Greenfield…

Got a great deal with Trevor Greenfield at Evans halshaw Rotherham, highly recommend 👌

August 30, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Marie,

We're so glad to hear you had a positive experience with Trevor.

Thank you for taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly staff and quick service with…

Friendly staff and quick service with everything explained clearly. Always in contact to keep me updated.

August 24, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The team at Evans Halshaw Rotherham are…

The team at Evans Halshaw Rotherham are great. Trevor Greenfield made things very simple, I was able to part exchange and get a car I really wanted. Would highly recommend Evans Halshaw Rotherham

July 24, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Lucy,

Thank you for your kind review and for highlighting the excellent service you received from Trevor.

We're delighted to hear that you had a positive experience and that you were able to get the car you wanted.

We appreciate your recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing experience and outstanding…

Amazing experience and outstanding customer service.
I bought my Evoque in May and when I test drove it, I heard a very very slight noise. I thought it was from where it had been sat in the forecourt. When I got it home and driving more the noise got louder and worse. I rang Trevor who was so understanding and wanted to get this sorted ASAP he pointed me in the direction of the service team and spoke with James who couldn't of been more helpful. He arranged for my car to initially go into a Evans Halshaw near where I live rather than me having to drive over 100 miles to their garage. Unfortunately due to it being a Land Rover they recommended it was seen at a Land Rover garage. This was dealt with swiftly and efficiently by James and my car is now as good as new and I can enjoy my new (to me) car. Thank you guys so much :)

August 17, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Mrs Dixon,

We are delighted to hear about your positive experience.

It's wonderful to know that our team went above and beyond to ensure your satisfaction.

We appreciate your kind words about Trevor and James, their dedication to providing excellent customer service is commendable.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw Rotherham

Dealt with Sue Cooil in the Rotherham branch. Delighted with the service, Sue was very personable and dealt with the whole process quickly and efficiently. From someone who deals with car sales issues daily, I know how difficult a job it can be so i was delighted to have dealt with Sue

August 6, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Gary,

We're so glad to hear you had a positive experience with our team.

We appreciate your kind words about Sue.

We strive to provide excellent customer service and are happy to hear that Sue exceeded your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

My car buying experinence was brilliant…

My car buying experinence was brilliant with ellis he spoke in truth about each car and would definitely recommend going to see him

August 1, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Michael,

Thanks so much for the review!

Ellis and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Trevor the sales guy was brilliant

Trevor the sales guy was brilliant! My ideal car buying experience was with this guy! No pushy selling, left us to look over the car at our leisure and offered a great part ex value for my car. Would highly recommend Trevor and Evans Halshaw, I know your boss probably won’t like it Trevor because it seems everywhere else we went to look for a car was all push push push, and yes they pushed us away! We brought the car from you as it was just what we were looking for and the whole experience was so relaxed. Thanks Trevor the not so typical car sales guy!!!! Stephen & Debbie

July 24, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Stephen & Debbie,

Thank you for your kind review.

We’re so happy to hear that Trevor gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

Thank you for your recommendation and we look forward to seeing you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kuga sale

Purchase a car from here I've had a few cars from here always use the same salesman Trevor greenfield really good knows his stuff really happy with the service from him

July 22, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Robert,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Trevor.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer experience - Trevor Used Cars

Amazing experience with Trevor at Ford Evans Halshaw Rotherham. Very helpful and great customer service. Went over and above to make sure everything was sorted.

July 9, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Jess,

Thank you for your kind words!

We're thrilled to hear you had a positive experience with Trevor.

We appreciate your feedback and will share it with him.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Avoid

Avoid. would not recommend the service department/garage at Evans Halshaw Rotherham. When i had an issue with my car only 5 days after buying this, it was a week and a half of me chasing up updates and being told multiple stories by different staff members. This is not acceptable and i find it extremely rude when members of staff laugh at me down the phone just because i am a young female driver. They also mentioned a point that they were a "ford garage" and unsure on my repairs as my car is a Vauxhall. This does not fill me with confidence as they sell different car brands, not just Fords.

June 24, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Lana,

We understand your frustration with the service you received.

It's disappointing to hear about the delays and inconsistent information you encountered, especially after recently purchasing your car.

We take customer feedback seriously and will use your experience to improve our service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recently purchased my new Ford Puma…

Recently purchased my new Ford Puma ST-Line from Evans Halshaw Ford Rotherham. Excellent buying experience from this dealership once again. Special thanks to James who was very friendly and helpful nothing was too much trouble. I would recommend this dealership to all.

June 22, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Glynn,

Thank you so much for taking the time to review your experience with us.

James will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recently purchased my Ford Puma…

Recently purchased my Ford Puma Automatic from James at Evans Halshaw Ford Rotherham. Great buying experience received once again from this Dealership. James was very knowledgeable, helpful and friendly and made the buying experience really easy. I would recommend this dealership to all. Special thanks to James for all help provided.

June 17, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Wayne,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with James.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jack and Trev were brilliant

June 14, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Jack,

Jack and Trev will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

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