Evans Halshaw - BYD Rotherham and Authorised Ford Repairer Reviews 

195
TrustScore 5 out of 5

4.8

Aldwarke Road, Parkgate, S62 6BY Rotherham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have just purchased a new car from this company at Rotherham. As a customer we came away very happy, the treatment we received could not have been better. One that did stand out was our sales repre... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Found a car at short-notice, Patryk was extremely helpful from my first enquiry phone call and did anything that he could to help me out as I live 140miles away from the de... See more

Company replied

Rated 5 out of 5 stars

Dan , made it a great experience buying our car . everything very well explained and made the experience most enjoyable. would highly recommend and be back when we need anything else :-)

Company replied

Rated 1 out of 5 stars

Avoid. would not recommend the service department/garage at Evans Halshaw Rotherham. When i had an issue with my car only 5 days after buying this, it was a week and a half of me chasing up updates an... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Aldwarke Road, Parkgate, S62 6BY, Rotherham, England, United Kingdom

  • 01709 710500

4.8

Excellent

TrustScore 5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(195)

5,654 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing was too much trouble!

Thank you to Sue Cooil for the exceptional service!
Nothing was too much trouble for anyone I dealt with a ford Rotherham recently while purchasing my new car a used Puma ST X and part exchanging my last vehicle.
Walked in on Monday Sue helped me decide on which car was best for me as I was torn between 2 models, she then went on to source the spec I wanted which was from another location. I was told to expect up to 10 days to take delivery but Sue pulled out all the stops to allow me to drive away the following Saturday so I could get the dual controls fitted meaning I was back out to work on the next Monday morning 1 week after purchasing. Sue has been patient, efficient and friendly I won’t go any where else in future.
The most positive experience I’ve had to date buying a car.

February 24, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Rachel,

Thank you so much for your kind words!

We are so happy to hear that Sue was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Have to mention Ellis

Have to mention Ellis. Friendly and attentive when we purchased our car from Evans Halshaw. He made sure we understood everything abut the process. It took just 2 days to drive away. Thank you Ellis you're a star 🌟

March 1, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Martin,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Ellis.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Had a very pleasant experience

Had a very pleasant experience, was taken care of by Trevor greenfield he was very helpful and went above and beyond to help me choose the right vehicle . He makes sure when you are there that your needs are met fully , nothing is ever too much trouble , He made it such a pleasant experience, that both myself and my husband have returned more than once to purchase another vehicle. Would highly recommend the Rotherham car showroom, for all your car needs, you will not be disappointed shopping here ask for Trevor he will always be happy to help.

February 27, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Irene,

A huge thanks for taking the time to rate your recent experience with us.

Trevor and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 Star Service

We have just purchased our 2nd car from Evans Halshaw in Rotherham. 10 years ago we purchased a Ford Fiesta Titanium X (Manager’s Special) and we have not had a day’s problem with it. However, we decided now is the time for change and visited the Showroom on Sunday. As we looked at the Puma we were immediately drawn to, we were approached by Sue Cooil, who we both instantly recognised as the Lady who had dealt with us 10 years ago. Exceptional Service, yet again, showing Expertise, Patience and Friendliness.

February 25, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Carole,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Sue.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5* experience

I have dealt with Trevor Greenfield for a few years now. Having purchased 4 cars with Evans Halshaw he has always been my point of contact. Honest advice and friendly service comes as standard! Id never buy anywhere else now. Cheers Trev!

February 27, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Laura,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Trevor.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Positive car buying experience

Ellis Bethell, the Sales Executive, took us through all the options for buying our new car. This covered finance options, trade ins and optional extras.
The trade in options were complex but in the end we got a deal that worked.
We're very happy with the help that was given, with no pressure and are looking forward to picking up our car with excitement.

February 27, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello David,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Ellis at the Ford dealership in Rotherham.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Buy with confidence

This is the third car I have bought over the years from Evenshelshaw Ford Rotherham. Trevor the sales rep has looked after all my needs when buying all 3 cars. From transfer to Rotherham to hand over. Would highly recommend. Ask for Trevor tell him andy sent ye. Lol

February 20, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Andrew,

Thank you very much for the 5* review!

Trevor values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant Service - Thanks Trev!

Had a brilliant experience from start to finish with buying my new car. Trev was really helpful throughout the whole process. Friendly and helpful with any questions I had, and never tried to push any extras into the sale which was appreciated.

February 21, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Robert,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Trev.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly

Friendly, informative, helpful and no pressure selling. Big shoutout to Ellis for being so positive and helpful throughout the process of choosing a car that suits us. Thankyou 👍

February 21, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Ian,

Thank you for your positive review.

Ellis and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ask for Sue! She's a good egg

Sue is spot on! Can't recommend visiting this dealership, she's sorted me with two used cars now and will always be my go to car dealer!! Thanks Sue

February 17, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Davey,

Thank you for taking the time to leave a positive rating.

It's great to hear such positive feedback and we will ensure that this is shared with Sue. We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The best experience for buying a car

Spent a stressful week looking at used cars after mine was written off. Couldn't find anything which suited me that was also in our price range. We went to Evans Halshaws as our last stop to see a particular car and were really pleased with the selection and quality of cars on offer. We actually ended up taking a different car for a test drive, fell in love with it and put a deposit on that day. Trev Greenfield the Senior Sales Executive was fabulous from start to finish. Made us feel extremely comfortable and everything was dealt with in a professional manner. Lovely personal touch with the photo. Wish we had started here! Just driven away our new car, looks fabulous and drives lovely. Would definitely buy our next car from here.

February 14, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Dan,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Trev and the team.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service

February 11, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Julie,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service

Ellis was very professional, we didn't feel pressure to look or buy an particular car and nothing was to much trouble. He was very knowledgeable about products services available.

February 10, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Megan,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Ellis and the team.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lovely experience

Had Ellis as our sales executive, he was fabulous and explained everything fully! Really easy process and got to drive away in a lovely car!

February 10, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Georgia,

Thank you for taking the time to leave us this brilliant 5* review.

Your comments have been passed to management team to ensure that Ellis receives recognition for their fantastic customer service.

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ellis is a top sales executive

Ellis is a top sales executive, couldn’t have been more helpful when purchasing our car. Car was in exact described condition too.

February 10, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Mr Melling,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Ellis.

We look forward to welcoming you back,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just want to say a massive thankyou to…

Just want to say a massive thankyou to Ellis who was brilliant in getting everything sorted for me! Went in knowing what i wanted and within a week everything was done and dusted. Quick, easy and extremely friendly I couldn’t recommend anyone else to sort buying a car out from other than Ellis!

February 3, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Matthew,

Thank you very much for leaving us a review.

Customer feedback is extremely important to us, your wonderful comments have been forwarded on to management team to enable them to share your experience with Ellis.

We look forward to dealing with you again in the future and happy motoring!

Many thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very straight forward

Very straight forward. We went with a very clear idea of what we wanted and were able to agree terms very swiftly. Precious little hard selling of products we didn't want.James was very helpful and easy to deal with.

February 4, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Russell,

Thank you for reviewing us!

James will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sue was incredibly helpful.

I recently bought a ford Mustang and part exchanged my old car, even when I was making things difficult on myself Sue was helpful and understanding, she went out of her way to make sure I would not have to return to the dealership as it was a significant drive.

February 3, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Logan,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Sue.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Used car purchase

I recently bought a used Puma and part exchanged my car at the Ford Rotherham branch. Sue was brilliant. Very efficient, helpful and informative.
Highly recommend.

January 24, 2024
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Stacey,

Thank you very much for taking the time to leave us this positive review!

Sue's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look