First class service from Lawrence Seaman reception to the mechanic and the vehicle cleaning staff, problems identified during the m.o.t were made me aware and rectified after I gave authorisation, tha... See more
Company replied
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See what reviewers are saying
My wife is severly disabled so cannot be left on her own for any great length of time and we have a motability car. We live in a rural area but our previous motability garage still offerred c... See more
Company replied
Had a fantastic experience at the Darlington branch of Evans halshaw 30-6-2022. The young lady (Joanne) that looked after me could not have been more helpful and attentive. Joanne really went... See more
Company replied
We had several recent visits to Evans Halshaw Darlington both for servicing and advice about changing our car. It was an excellent experience all round. We'd especially like to thank Gary Dunn who dea... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Croft Road, DL3 8TL, Darlington, United Kingdom
- 01325 488484
2.9
Average
94 reviews
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Reply from Evans Halshaw - Citroen Darlington
Hi Mrs Owen,
Thank you for giving the Citroen dealership in Darlington such a great review!
It really means a lot to us.
Thanks again!
Evans Halshaw Customer Services
Very helpful staff when booking car on…
Very helpful staff when booking car on for service.
February 26, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi John,
Thanks for the fabulous review!
Kindest regards,
Evans Halshaw Customer Services
I have been a customer with Evans…
I have been a customer with Evans Halshaw for over 10 years, I have always used their service plan and have found them to be professional and friendly. Can’t rate them high enough and as long as they are giving such a good service I will stick with them
February 24, 2022
Reply from Evans Halshaw - Citroen Darlington
Hello Sue,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
Great service from aftersales
February 24, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi Kate,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Many thanks Evans Halshaw
Many thanks Evans Halshaw, Darlington. Excellent service and friendly staff.
February 16, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi June,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Citroen Darlington
We’ve been with Citroen Darlington-Evans Halshaw-for years now. They always provide first-class cars and a first-class service.
February 15, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi Colin,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
Excellent customer service
February 13, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi Alan,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen Darlington
Hi Derek,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Evans Halshaw miss selling
Evans Halshaw miss sell used car guarantee. They don't tell you about fees and also tell you to take it to other companies as they are unable to find a fault
February 10, 2022
Unprompted review
Reply from Evans Halshaw - Citroen Darlington
Hi John,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Excellent service
Excellent service.
Once again Evans Halshaw Citroen deserve a 10/10 rating
Professional and helpful Service Reception.
Car fault was sorted while I waited, they did this at short notice for me.
Workshop very professional, work update and progress from their App is very useful.
February 5, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi Mike,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the Citroen dealership in Darlington.
Have a lovely day!
Evans Halshaw Customer Services
Helpful and efficient staff
January 22, 2022
Reply from Evans Halshaw - Citroen Darlington
Hi Joseph,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen Darlington
Hello Steven,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
Excellent service
December 12, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Steve,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Great service from start to finish
Great service from start to finish, pleasant experience in dealing with both staff members ( Sarah-Jayne and Steve )
November 19, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Les,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at Citroen Darlington.
Thanks again!
Evans Halshaw Customer Services
Always a great job
Always a great job, staff very friendly & accommodating
Thankyou again
November 14, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Pamela,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
As usual great service and staff
November 4, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi,
We really appreciate this positive review!
Thanks so much!
Evans Halshaw Customer Services
Stress free experience
The whole experience from booking the car in to taking to the garage was very positive. I found the girl on the phone at the time of booking very helpful and the girl who dealt with me at the garage pleasant and ensured the service was dealt with in a timely manner as we had travelled from out of area. We got there at 8.30am and we were on our way back home at 10.45am. We were very impressed.
October 31, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Tracey,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Citroen dealership in Darlington.
Have a nice day!
Evans Halshaw Customer Services
Have been to this Garage twice with the…
Have been to this Garage twice with the same fault on my vehicle and it’s still not fixed When I called back and speaking to the girls was told to take it to another citron garages
October 29, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Mr Young,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Would recommend Evans Halshaw Citroen
Would recommend Evans Halshaw Citroen. Great service from friendly staff.
October 28, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Clare,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
I was kept informed throughout the…
I was kept informed throughout the process from a reminder about my appointment to when I could go for the car speedy service without any issues. My car was returned very clean and tidy following its MOT
October 27, 2021
Reply from Evans Halshaw - Citroen Darlington
Hi Christine,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services
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