From start to finish the experience of buying the Mini Cooper Sport was fantastic, efficient and totally without pressure. Zoe answered all questions, communicated excellently via email and phon... See more
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See what reviewers are saying
10/10 experience with this dealership I came in to buy a bmw M235i from my sales man Adam who was so helpful and kind through the whole process, I also met manger dan and lee and lees’s partner (who’... See more
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Purchased a car from here Nissan qashqui 2021 tekna in March paid £1000 for extra warranty car seemed great, when weather warmed up tried air con didn't get cold so took it in said they'd look at it ,... See more
Company replied
Ryan Winson was our sales rep a very knowledgeable guy who answered all of our questions that we threw at him he even followed up with a courtesy call the day after collection just to see that we were... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Wheatley Hall Road, DN2 4PE, Doncaster, United Kingdom
- 01302 322222
4.4
Excellent
493 reviews
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Customer care was very good
Costumer care was very good I didn’t have to wait around I received a call when it was ready
September 17, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi June,
We're happy to hear that you had a great experience with our customer care and the prompt service.
Evans Halshaw Customer Services
Poor service over charging and wrong diagnosis
Poor service
Unable to properly diagnose faults even with diagnostics machine
Charged me over £1500 fir work that didn’t sort the problem
Anyway then wanted to charge me another £2500 fir further work
Went to a small local garage who diagnosed and sorted the fault for £120.
September 1, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi,
We appreciate you taking the time to share your feedback.
We understand your frustration with the service you received.
We strive to provide accurate and transparent information to our customers.
We will review your experience and use it to improve our service in the future.
Evans Halshaw Customer Services
Appalling Service
I booked my car for 0830 a waiting appointment.
You claimed I hadn't and I was a drop in
You didn't start my car until after 11am, it was booked for 0830. You sent an apopointment for 0850. Which was a different time to what you told me over the phone.
You threatened to impound my car for non payment of bill when you were unable to take the actual payment from me. At this point I would have called the police to have your employees arrested for witholding my property from me. However you then found out that you were sending the bill payment to someoone else other than me at which popint I was able to make the payment. In fact I didnt receive the invoice until someone corrected your error,
My car was dirty inside after the work was completed and you made no effort to vaccuum it before i drove away.
I wont be returning for anymore work at your company without a police escort or a bailiff to remove goods to cover any loss I incur.
Regards
Derrick Bulmer
September 15, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi,
We appreciate you taking the time to share your experience.
We understand your frustration with the initial visit and the lack of customer care you received. We strive to provide excellent service to all our customers, and we are disappointed to hear that your expectations were not met.
We will take your feedback seriously and use it to improve our processes and ensure that all customers receive the best possible care.
Evans Halshaw Customer Services
Efficient and friendly
Friendly staff. Good progress reports. work completed on time at the pre advised cost
September 11, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Alan,
We appreciate you taking the time to leave us this great review!
We're happy to hear that you found our staff friendly and the work satisfactory.
Evans Halshaw Customer Services
everything done as stated apart from…
everything done as stated apart from cleaning and sanatising
September 11, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Linda,
We appreciate your feedback.
We're sorry the cleaning fell short and will address this to ensure a better experience next time.
Evans Halshaw Customer Services
They could listen to there customers…
They could listen to there customers more,and do what they say for what you pay for.
September 10, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Kelly,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Airbag replaced quickly
Airbag replaced quickly. Staff friendly and free coffee. Decent coffee too.
September 9, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Russell,
We are happy that the airbag replacement was quick and that you found our team friendly.
We appreciate your positive feedback regarding the coffee.
Evans Halshaw Customer Services
Great service friendly staff
Great service friendly staff work completed on time will definitely use again
September 5, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Jan,
It's wonderful that our staff was friendly, and the work was completed promptly.
We appreciate your return!
Evans Halshaw Customer Services
Really friendly and helpful staff
Really friendly and helpful staff, I have 2 Peugeot's which I have serviced at Evans Halshaw Doncaster and the staff are always polite and helpful.
September 5, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Paul,
We're happy to hear that you find our staff friendly and helpful.
It's great to know you've had positive experiences with us.
Evans Halshaw Customer Services
Great customer service
Great customer service, extremely knowledgable about cars and services available. Ben was Incredibly helpful too!
September 4, 2025
Unprompted review
Reply from Evans Halshaw - Citroen Doncaster
Hi Sam,
We're happy to hear that you received great customer service and found our team knowledgeable.
We appreciate you acknowledging how helpful Ben was!
Evans Halshaw Customer Services
Recall issue dealt with quickly and…
Recall issue dealt with quickly and efficiently. Experience spoiled by a lack of customer parking.
August 29, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi,
We appreciate your feedback and are glad the recall was handled well.
We regret the parking limitations impacted your visit.
Evans Halshaw Customer Services
Andrew was great throughout the entire…
Andrew was great throughout the entire process
August 28, 2025
Unprompted review
Reply from Evans Halshaw - Citroen Doncaster
Hi Berinice,
Thank you for your positive feedback; Andrew will appreciate it.
Evans Halshaw Customer Services
Service carried out on time.
August 21, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Stewart,
We're happy to hear that the service was completed promptly.
Evans Halshaw Customer Services
Excellent service
August 20, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Susan,
Thank you for the five stars.
Evans Halshaw Customer Services
Very helpful and quick
Dropped car off for initially whole day from 9.30 to 3.30 was done by 10.30 and rang me straight away to say car ready. very quick and excellent service
August 18, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi James,
We're happy to hear that you received such quick and excellent service!
We appreciate you taking the time to share your positive experience with us.
Evans Halshaw Customer Services
Car was a recall brilliant service fast…
Car was a recall brilliant service fast and efficient
August 15, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hi Craig,
We appreciate you taking the time to leave us this great review.
Evans Halshaw Customer Services
Great customer service from start to…
Great customer service from start to finish with Lucas.
August 16, 2025
Unprompted review
Reply from Evans Halshaw - Citroen Doncaster
Hi Max,
We are happy to hear that you had such a positive experience with Lucas.
Evans Halshaw Customer Services
Excellentservice i would highly…
Excellent service i would highly recommend and appreciated . For replacement of air bags in my car . Thankyou 😊
August 13, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hello,
We're happy to hear that you received excellent service!
We appreciate your recommendation and thank you for entrusting us with your car's airbag replacement.
Evans Halshaw Customer Services
Don’t give a toss how the customer feels
When I got there I told them that the music was far too loud as I suffer a lot with headaches. I did tell them and only reply I got was it was quite compare to it usually is. You guessed it they didn’t turn it down.
August 11, 2025
Reply from Evans Halshaw - Citroen Doncaster
Hello,
We appreciate you taking the time to share your experience.
We're sorry the music's volume caused you discomfort and that we didn't adjust it to accommodate your needs.
We'll address this to improve our service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen Doncaster
Hi Elaine,
We're happy to hear that our service met your expectations regarding timeliness and quality.
Evans Halshaw Customer Services
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