Evans Halshaw - Citroen Rotherham Reviews 

370
TrustScore 5 out of 5

4.8

Riverside Way, Sheffield Road, S60 1DS Rotherham, GB


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Rated 5 out of 5 stars

Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.

Rated 1 out of 5 stars

Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... See more

Company replied

Rated 5 out of 5 stars

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience purchasing my car online with Laura. Everything was handled smoothly through emails and Teams, and she made the whole process feel easy and stress‑free. Laura was fr... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Riverside Way, Sheffield Road, S60 1DS, Rotherham, United Kingdom

  • 01709 820555

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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4.8

All reviews

(370)

5,624 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exelent service

Exelent service from Agrippa made my car purchase simple and trauma free, nothing to much trouble everything explained to a techophe making it an easy decision.
Agrippa is a great ambassador for your company,i highly recommend Evans Halshaw Rotherham for your next car.
Thanks again
Rod Noble

February 25, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

We had an excellent experience at Citroen

We had an excellent experience at Citroen and are very happy with our new car. Laura helped us from start to finish, and was professional and helpful throughout. Thank you!

February 16, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello Claire,
Laura will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Helpful staff at Citroen Rotherham

Friendly polite patient helpful honest. I couldn’t be happier with the service they provide. I go back there year after year because of the excellent service. Laura is always informative and offers great advice. She is patient when I changed my mind several times and gets my sense of humour thank you

February 14, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello Gwendolin,
We appreciate you taking the time to leave this review!
We're very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Mini ND68 ZBY

Went to view Mini ND68 ZBY after reserving for £200. Advised the car had been seen to them from BMW. From my research this usually means it’s because they don’t meet Mini’s approved used standards so are shipped out to other dealerships. Upon test drive there was water running down the inside of the car from the seat belt holders front and back on the drivers side, a wet patch on the roof and mould on the drivers seatbelt. Technicians were going to take a look. No negotiation on price, fixed at £10,790 which we agreed we would pay if the issues we found were rectified. 3 days later I received a phone call to say a technician had sat inside the car whilst it was jet washed and could find no leak and the seal didn’t need replacing, alloys would also not be repaired due to age of car. We did not proceed with the car on the basis they couldn’t find the source of the leak, we were not satisfied there was no water coming in after their fairly simple test. Car is now re advertised at lower price. Posting as a warning to anyone thinking of viewing this car to check for water in the areas above. Only giving 2 stars as the Sales Associate who we dealt with was friendly and deposit was refunded quickly.

February 8, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

Laura was extremly helpful and…

Laura was extremly helpful and knowledgeable. Helped us through the process quickly and efficiently with a great sense of humour and professionalism. We highly recommend this dealership and Laura for their help and advice.

January 12, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Laura at Dealership
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

down to earth and professional

I have been dealing with Evans Halshaw Rotherham for a few years now and they are so down to earth and professional, and it might surprise people but the servicing costs are really good, they take so much stress out of everything. I have just bought a new car from them trading in my old car, James and David were awesome, at a time when we are dealing with a loss in our family, these guys took all the stress out of everything with the new car.

January 23, 2026
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello, John.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

A low mileage car at a great price

I bought from Evans Halshaws before and this is why I’ve returned…. This time with my daughter for her new car … dealt with a really good lad called Zack … the process went really smoothly and never once was we made to feel pressurised into adding the extra packages they offer
Zack was very attentive and found us the best finance deal …. Also put us on 12months mot and a A class valet ….. thanks guys

January 17, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Jonathan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Zack at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Car service

Very happy with service and MOT at car dealership

January 14, 2026
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Catherine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

We were looked after by James after…

We were looked after by James after recently purchasing a car. He made everything really clear to understand and was always welcoming. Helped us straight away, couldn’t have asked for more.

January 9, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Jorja,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with James at Dealership
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, they dont even have the manners to contact you back after numerous messages

January 6, 2026
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Jonathan,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

AMAZING!

I just want to say a huge thank you to Kasim Hussain at the dealership. From the moment I arrived, he made the whole experience of getting my car so easy and enjoyable. He was so friendly, approachable, and patient, taking the time to talk me through everything and making sure I felt confident and comfortable with my new car. His kindness and professionalism really made me feel valued as a customer, and I genuinely felt looked after every step of the way. I’m so grateful for all his help and support he truly went above and beyond, and I couldn’t have asked for a better experience! 😊

December 2, 2025
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Always good customer service

Always good customer service, friendly helpful check in staff

December 11, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great experience with Emily!

December 13, 2025
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Looking after car for service and replacements

Informed with price, very helpful staff. Used them many times always a good experience.

December 9, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

Absolutely fantastic can't prise them…

Absolutely fantastic can't prise them enough (laura) was fantastic Absolutely brilliant laura rang me (19/11/25) to see if everything was OK with car brilliant service

November 19, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!

Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

Excellent customer service from Agrippa…

Excellent customer service from Agrippa very helpful with my car purchasing journey always polite and helpful with any questions you have.

November 13, 2025
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello Jamie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

I dealt with erikah who made the whole…

I dealt with erikah who made the whole process very easy. I travelled a long way and would do so again!!

November 13, 2025
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Cameron,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Erikah at Dealership
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Always a pleasure to deal with Laura…

Always a pleasure to deal with Laura she is extremely professional and friendly

October 24, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Veronique,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Laura at Dealership.
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

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