Evans Halshaw - Citroen Rotherham Reviews 

370
TrustScore 5 out of 5

4.8

Riverside Way, Sheffield Road, S60 1DS Rotherham, GB


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Rated 5 out of 5 stars

Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.

Company replied

Rated 1 out of 5 stars

Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... See more

Company replied

Rated 5 out of 5 stars

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience purchasing my car online with Laura. Everything was handled smoothly through emails and Teams, and she made the whole process feel easy and stress‑free. Laura was fr... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Riverside Way, Sheffield Road, S60 1DS, Rotherham, United Kingdom

  • 01709 820555

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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4.8

All reviews

(370)

5,624 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Zach was really professional and provided me with all the details to purchase my car. I would certainly buy a car from them again.

November 3, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Martin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Zach at Dealership.
Have a lovely day!
Evans Halshaw Citroen Rotherham Customer Services

Rated 5 out of 5 stars

Staying with CitroenLaura at evans halshaw has looked after…

Laura at evans halshaw has looked after me for a good few years. She is always helpful and professional. She is the reason we have stayed with Citroen. We were disappointed when citroen stopped making the spacetourer. Laura steered us towards the C5 aircross which we are delighted with.

October 6, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Mrs Beaumont,

We're happy to hear that your experiences have been positive over the years.

It's great to know that the assistance you received from Laura influenced your decision to stay with us.

We appreciate your feedback and are delighted you're enjoying the new vehicle.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Dealership

My 2025 Citroen C3 had a stop driving warning issued to it. The dealership organised a recovery vehicle to collect it and free of charge hire vehicle whilst it was in. The car was at the dealership for approximately four weeks in total. This was due to the replacement part being sent from Citroen. When ready they contacted me and I collected my car, great stuff.
Only niggle, it would have been nice if I had received regular progress updates from the dealership. Either by email or telephone, instead of having to chase them on a weekly basis. Not a complaint, just a suggestion.

October 6, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Mr Machin,

We're happy to hear that the vehicle recovery and hire car met your needs.

We appreciate your suggestion regarding more frequent updates during the repair process.

We will certainly consider how we can improve our communication in the future.

Thank you for your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service

Fantastic service from all staff as always very friendly and helpful with any enquiry wouldn’t go anywhere else for my vehicles.

October 13, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi,

We really appreciate you taking the time to review your recent experience and giving us a 5 star rating!

Have a wonderful day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Laura Hartley provided excellent…

Laura Hartley provided excellent service throughout the purchase of my new car x Very helpful and took the time to explain everything followed uo today with a lovely courtesy call

October 7, 2025
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Chris,

Thank you so much for your kind words!

We are so happy to hear that Laura was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

After a few issues with the car I…

After a few issues with the car I bought David was brilliant at getting things sorted.
It worth knowing if you have any issues with the car you buy not to put too many miles on it because if you return the car they reduce your refund buy around 40 pence per mile.

October 4, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Claire,

We're happy to hear that things were sorted out by David.

We appreciate you bringing the mileage policy to our attention and thank you for your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car breakdown sorted swiftly

Issue with daughters C3 car recovered ton garage and sorted within a few days. Kept in the loop throughout.

September 30, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Craig,

We're happy to hear that the issue with your daughter's car was resolved quickly.

Thank you for acknowledging our communication throughout the process.

All the best,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First class service very friendly staff…

First class service very friendly staff especially the two lasses on reception, Price was very good no messing about in and out. They even washed my van for me.

September 30, 2025
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello Darren,

We're happy to hear that you received first-class service from our friendly staff.

We're also glad the price met your expectations and that you appreciated the van wash.

Thanks for your positive feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Booking MOT

Straight forward and easy to arrange, no issues just got the job done.

September 25, 2025
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Reply from Evans Halshaw - Citroen Rotherham

Hello Matt,

We're happy to hear that the process was easy, and we appreciate your positive feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Had great experience selling our car

Had great experience selling our car. Laura Hartley was very friendly and helpful and made the selling of our car very easy. We would definitely recommend to anyone wanting to sell their car.

September 23, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Stuart,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Laura and we appreciate your recommendation.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Receptionist excellent from start to…

Receptionist excellent from start to finish and kept informed

September 22, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Deborah,

We're happy to hear that the receptionist provided excellent service and kept you well-informed.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Laura was absolutely amazing

Laura was absolutely amazing from first visit to car collection. No pressure at all. Would definitely recommend

September 8, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Sarah,

We're happy to hear that your experience was amazing, from your first visit all the way through picking up your car.

We appreciate your recommendation and your feedback about Laura.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always a great service

A great service; fast, efficient & friendly. My vehicle also recived a wash before collection!

September 4, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Steve,

We're happy to hear that you found our service fast, efficient, and friendly.

We're also glad your vehicle received a wash before collection.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

totally professional job.

Car was collected and all relative information passed on.

September 4, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Brian,

We're happy to hear that your car was collected and the information passed on successfully.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant customer service as usual!

I was given the usual fantastic treatment by the service staff, the only drawback was the coffee machine wasn’t working (joke!)

April 8, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi John,

We're glad you enjoyed your experience with our service staff!

We appreciate your positive feedback and are sorry about the coffee machine.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Reception staff very friendly and…

Reception staff very friendly and efficient.

July 25, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Mrs Sharpe,

We appreciate your positive feedback and are so glad to hear that you found our reception staff friendly and efficient during your visit.

Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Tracy,

We appreciate you taking the time to leave us this wonderful review; we are so happy to hear about your positive experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Mr Fletcher,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Thank you Laura

Thank you Laura, you made my first dealer car purchase a very pleasant experience.

July 12, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Anita,

Thank you for taking the time to write this wonderful review.

I am very glad to hear that you were pleased with the level of service that you received and will ensure Laura receives the recognition they deserve.

Many thanks,
Evans Halshaw Customer Services

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