Evans Halshaw - Citroen Rotherham Reviews 

370
TrustScore 5 out of 5

4.8

Riverside Way, Sheffield Road, S60 1DS Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.

Company replied

Rated 1 out of 5 stars

Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... See more

Company replied

Rated 5 out of 5 stars

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience purchasing my car online with Laura. Everything was handled smoothly through emails and Teams, and she made the whole process feel easy and stress‑free. Laura was fr... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Riverside Way, Sheffield Road, S60 1DS, Rotherham, United Kingdom

  • 01709 820555

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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4.8

All reviews

(370)

5,635 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement air bag

Replacement air bag
Done within a reasonable timescale
Thank you to the mechanic
5 star service

July 10, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Mrs Stubley,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car fixed within the 3months warranty

I had issues with my discs. Did not really notice when I bought the car but felt it whenever I’m driving few weeks after. Called and booked the appointment via phone, got a text reminder the day before my appointment, car dropped in the morning and called before midday to pick it up. Job nicely done and all discs and brakes pads changed. And it was all stress free.

July 8, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Olalekan,

We're happy to hear that the disc issue was resolved smoothly. W

e appreciate you bringing it to our attention and are glad the repair process, from booking to completion, was stress-free.

Thank you for your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

From the onset with voice calls and…

From the onset with voice calls and emails Laura Hartley was friendly and professional. From talking with her I could tell she was experienced, knowledgeable and confident.
She made the whole experience of buying a Citroën a pleasure from this branch of Evans Halshaw including offering me a lift from Rotherham railway station to the branch. Many thanks to her.

June 23, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Paul,

We appreciate your kind words and are so glad you enjoyed your experience.

It's great to hear that you found Laura friendly, professional, and helpful during your Citroën purchase.

We will certainly pass along your appreciation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car was serviced and MOT

Car was serviced and MOT
No problems
Work was carried out on time
And a pleasant place to sit and wait
Friendly people all ways helpful

June 30, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hello Paul,

We're so happy your car service and MOT went smoothly.

It's great to hear the work was completed promptly and you found our team helpful and the waiting area pleasant.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Annual service and mot

Service was good, wash and brush up wasn't as good as normal.

June 16, 2025
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Reply from Evans Halshaw - Citroen Rotherham

Hi Peter,

We're glad the service was good.

We're sorry the wash and brush up wasn't up to par.

We appreciate your feedback and will look into it.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Under warrenty work

I have had my Car back in for some under warrenty work doing. The 2 girls on reception have been absolutely awesome. Very very helpful, polite just a credit to the dealership in Rotherham

June 19, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Andy,

We're happy to hear that the reception team provided awesome support during your warranty work!

We appreciate your positive feedback about their helpfulness and politeness.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Servicing is quickly done with no…

Servicing is quickly done with no trouble at all

June 5, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Paul,

We're delighted to hear that your servicing was completed quickly and without any issues.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mot & service

Great customer service

May 28, 2025
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Reply from Evans Halshaw - Citroen Rotherham

Hi Susan,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Laura was brilliant caring to my…

Laura was brilliant caring to my disability needs always reassuring and kept us informed through the whole process quick and easy and friendly service the whole way through even called to make sure everything was alright and that we were happy with the car

May 30, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Dean,

We appreciate you sharing your positive experience.

We are so glad that you felt reassured and informed throughout the process and that Laura's service met your needs.

It's great to hear that you are happy with your car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service as always!!

Excellent service as always from the team.

May 23, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Mr Underwood,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really friendly and easy to deal with

Really friendly and easy to deal with

May 17, 2025
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Tom,

We appreciate your kind words and are glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First rate service

First rate service from getting my daughter's car thro the MOT - keeping us updated to actually dropping the car off at home - great work!!

May 10, 2025
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Reply from Evans Halshaw - Citroen Rotherham

Hi Neil,

We are so pleased to hear that you had a positive experience with our service.

We strive to provide excellent customer service and appreciate your kind words.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

great service

great service x

May 9, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Simon,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Another visit at evans halshawStaff very friendly and kept in the…

Staff very friendly and kept in the time structure
Thanks to all members of staff

April 30, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Pinnu,

We appreciate your kind words and are glad to hear you had a positive experience.

We strive to provide excellent customer service and we're happy to hear our staff met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Even though brought my car from…

Even though brought my car from Doncaster it was easier to get it looked at here ,there was no worries taking it here fast and excellent service sorted the problem

April 25, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Linda,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were happy with the service you received and found it easy to get your car looked at.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing customer service

Not a negative word to say. Absolutely first class service from start to finish. Lisa on the service department sorted out a loan car to allow me not to sit around for a couple of hours. Email received with information on health report, phone call to advised of information and to ask what I would like to do. This has been my 15th year of coming to this garage and would never think of going anywhere else.

April 17, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Nicola,

It is wonderful to know that you received first-class service from our team, especially Lisa's efforts in securing a loan car for you.

We appreciate your loyalty and are delighted that you have chosen us for 15 years.

Your continued trust means a lot to us.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful personnel

Helpful personnel, video'd the service, cleaned car which was totally unexpected and much appreciated.

April 8, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Lillan,

We are delighted to hear you found our personnel helpful and appreciated the extra touches like the video and car cleaning.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant

Always take my car there for its service As they do good work and the staff are so friendly

April 4, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Jason,

We are delighted to hear you have a positive experience with our service and find our staff friendly.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

A professional approach that was very…

A professional approach that was very helpful and understanding.

March 21, 2025
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Peter,

We strive to provide a helpful and understanding experience for all our customers.

Evans Halshaw Customer Services

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