Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.
Company replied
Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... See more
Company replied
Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... See more
Company replied
I had a really positive experience purchasing my car online with Laura. Everything was handled smoothly through emails and Teams, and she made the whole process feel easy and stress‑free. Laura was fr... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Riverside Way, Sheffield Road, S60 1DS, Rotherham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replacement air bag
Done within a reasonable timescale
Thank you to the mechanic
5 star service

Reply from Evans Halshaw - Citroen Rotherham
I had issues with my discs. Did not really notice when I bought the car but felt it whenever I’m driving few weeks after. Called and booked the appointment via phone, got a text reminder the day before my appointment, car dropped in the morning and called before midday to pick it up. Job nicely done and all discs and brakes pads changed. And it was all stress free.

Reply from Evans Halshaw - Citroen Rotherham
From the onset with voice calls and emails Laura Hartley was friendly and professional. From talking with her I could tell she was experienced, knowledgeable and confident.
She made the whole experience of buying a Citroën a pleasure from this branch of Evans Halshaw including offering me a lift from Rotherham railway station to the branch. Many thanks to her.

Reply from Evans Halshaw - Citroen Rotherham
Car was serviced and MOT
No problems
Work was carried out on time
And a pleasant place to sit and wait
Friendly people all ways helpful

Reply from Evans Halshaw - Citroen Rotherham

Reply from Evans Halshaw - Citroen Rotherham
I have had my Car back in for some under warrenty work doing. The 2 girls on reception have been absolutely awesome. Very very helpful, polite just a credit to the dealership in Rotherham

Reply from Evans Halshaw - Citroen Rotherham

Reply from Evans Halshaw - Citroen Rotherham
Laura was brilliant caring to my disability needs always reassuring and kept us informed through the whole process quick and easy and friendly service the whole way through even called to make sure everything was alright and that we were happy with the car

Reply from Evans Halshaw - Citroen Rotherham

Reply from Evans Halshaw - Citroen Rotherham
Really friendly and easy to deal with

Reply from Evans Halshaw - Citroen Rotherham
First rate service from getting my daughter's car thro the MOT - keeping us updated to actually dropping the car off at home - great work!!

Reply from Evans Halshaw - Citroen Rotherham
Staff very friendly and kept in the time structure
Thanks to all members of staff

Reply from Evans Halshaw - Citroen Rotherham
Even though brought my car from Doncaster it was easier to get it looked at here ,there was no worries taking it here fast and excellent service sorted the problem

Reply from Evans Halshaw - Citroen Rotherham
Not a negative word to say. Absolutely first class service from start to finish. Lisa on the service department sorted out a loan car to allow me not to sit around for a couple of hours. Email received with information on health report, phone call to advised of information and to ask what I would like to do. This has been my 15th year of coming to this garage and would never think of going anywhere else.

Reply from Evans Halshaw - Citroen Rotherham
Helpful personnel, video'd the service, cleaned car which was totally unexpected and much appreciated.

Reply from Evans Halshaw - Citroen Rotherham
Always take my car there for its service As they do good work and the staff are so friendly

Reply from Evans Halshaw - Citroen Rotherham
A professional approach that was very helpful and understanding.

Reply from Evans Halshaw - Citroen Rotherham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.