Evans Halshaw - Citroen Sheffield Reviews 

320
TrustScore 4.5 out of 5

4.5

608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB


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Rated 5 out of 5 stars

Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable

Company replied

Rated 1 out of 5 stars

Well, that's 2 hours of my life I won't get back. I went to look at a car today which I'd seen advertised on auto trader. We were approached by Elliot and we had a chat. He was polite & friendly. I s... See more

Company replied

Rated 5 out of 5 stars

Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more

Company replied

Rated 5 out of 5 stars

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom

  • 0114 283 4949

4.5

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.5

All reviews

(320)

5,635 reviews in the last 12 months

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Rated 5 out of 5 stars

All round service was excellent

All round service was excellent

February 16, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great communication

Great communication, great service, friendly staff on hhis occasion thank you.

February 12, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen Sheffield Customer Services

Rated 1 out of 5 stars

Car broke down within weeks of purchase – ongoing dispute

Bought a used car from Evans Halshaw Citroën Sheffield. The vehicle broke down within weeks of purchase with an engine fault and they are denying liability.
I was assured at point of sale that the car had been fully checked and was suitable for a long journey. While travelling abroad (around 2 weeks after the purchase date of the vehicle), approximately 200 miles into the trip, the vehicle developed a serious engine fault warning stating it would soon become unstartable.
I contacted Evans Halshaw Citroen and was advised to have the vehicle inspected and repaired by the nearest official Citroën dealership and to bring the costs back to them. The repair was carried out by Citroen mechanics, however the same engine fault reoccurred on the return journey.
Since then, Evans Halshaw have denied responsibility for the fault and later stated that no contact was made prior to the repair, despite call records and a transcript confirming that contact did take place. Liability for the repair costs has also been disputed.
I am now in a prolonged dispute in which my rights under the Consumer Rights Act 2015, including the right to reject a vehicle that developed a fault shortly after purchase, continue to be denied.
My family has been without the car for months while this dispute continues. I would strongly advise others to avoid this dealership at all costs and save yourself the stress. In my opinion I wouldn't buy a car from a dealership who won't admit any fault on a car that broke down within weeks of purchase.

August 4, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Dom,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email help@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Service was efficient

February 4, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Gary,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Citroen Sheffield Customer Services

Rated 5 out of 5 stars

Good workmanship

Pleasant, informative and get on with the work in hand

January 26, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Celiamallin,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Citroen Sheffield Customer Services

Rated 5 out of 5 stars

Professional and effective…

Professional and effective communication.

January 16, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 1 out of 5 stars

Disgusting attitude from staff on duty

Received a letter regarding a recall for the airbag in mid December, saying I must contact my nearest Citroen dealership, this being Evan’s Halshaw in Sheffield. I was passing by at 11am on 24/12/25 only to find the dealership closed. Today 10/01/26 I made the effort to go by and make an appointment to have the airbag replaced. On arrival the sales staff informed me that service was closed and I had to return on Monday, not even an offer of taking my number and they will get service to call me or even the offer of giving me their phone number to call them as I work Monday to Friday and am on the road and unable to go in during the week. The attitude of staff on duty was disgusting and this attitude made me lose my composure. One dealership I never want to have to return to. If I could give a negative rating I would

January 10, 2026
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Citroen Sheffield Customer Services

Rated 5 out of 5 stars

Car MOT

The team are always friendly and professional when I visit Citroen Hillsborough for my car MOT and Service Check up. The process is always smooth. 10/10.

January 9, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Alison,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Good customer service and also very…

Good customer service and also very efficient service from all the staff

January 7, 2026
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Mature,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service

The staff are all lovely yet professional.

December 30, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Lynn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Happy Customer!

Excellent service from everyone I dealt with at the branch. I dealt with Jake in the sales team when I purchased my car and he was great. He explained all the options, was not pushy but patient and answered all my questions. The car had a couple of issues to sort as I viewed and bought it before the usual servicing and valeting etc. These issues were dealt with by Jake and the service team in a timely manner. I felt that Jake took care of me and my new car very conscientiously. Overall, I'm so pleased with my car and a happy customer.

September 15, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Karen,
Thanks for sharing your recent experience!
It sounds like Jake has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

MOT/Service - Excellent staff and service

After buying a car from Evans Halshaw in Sheffield (a good experience), I'd brought my car in for a MOT/Service.

Staff were excellent and went out of their way to be helpful, even setting me up some space to work while I waited. Highly recommend.

December 12, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello, Adrian
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

The service team are professional and…

The service team are professional and efficient.

August 12, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Shaw,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

The service

The service, advice, communications, everything went very well.

November 24, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Joanne,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen Sheffield Customer Services

Rated 5 out of 5 stars

happy with my repairs

October 28, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

First time buying my own car and david…

First time buying my own car and david explained everything to me perfectly so I understood what I was buying and everyone was very hospitable

October 18, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Malakai,

We're happy to hear that your first car-buying experience was a success!

We're glad that we could clearly explain everything and provide a hospitable environment for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

From looking for a car to purchasing one, Dawid has been so friendly and helpful. Nothing was too much for him and he showed me how everything worked. First time buying from here and will definitely be back in the future.

October 7, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Anna,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Dawid and the team.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

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