Evans Halshaw - Citroen Sheffield Reviews 

320
TrustScore 4.5 out of 5

4.5

608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB


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Rated 5 out of 5 stars

Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable

Company replied

Rated 1 out of 5 stars

Well, that's 2 hours of my life I won't get back. I went to look at a car today which I'd seen advertised on auto trader. We were approached by Elliot and we had a chat. He was polite & friendly. I s... See more

Company replied

Rated 5 out of 5 stars

Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more

Company replied

Rated 5 out of 5 stars

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom

  • 0114 283 4949

4.5

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.5

All reviews

(320)

5,624 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from a friendly team.

I had a great experience while looking for a new car at this dealership. All staff very informative friendly and no pushy sales pitch, I was given plenty of time to look around the car I chose and all my questions were answered in detail. We dealt with Dawid Smieszek who was fab, a genuine friendly and funny guy. Nothing was too much trouble and he made us feel at ease every step of the way through our purchase. I would definitely use this place in the future if I ever need another car. Thanks for making it a good experience for us 🙂

September 15, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Mrs Beckett,

Thank you so much for your kind words!

We are so happy to hear that Dawid was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very polite receptionist

Very polite receptionist. Car done quickly. No complaints whatsoever.

October 2, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Michael,

We're happy to hear that you found our receptionist polite and your car was serviced quickly.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

September 30, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Mr Read,

We’re very grateful for your 5* review, thank you.

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from the team today

Great service from the team today. Polite, thorough and good customer service skills.

September 29, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello,

We appreciate you taking the time to leave us this great review!

We're happy to hear you received polite, thorough, and good service from our team.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

No courtesy car.

No courtesy car.
Service time is poorly arranged.
Extra cost for me when they did not finish in time.

September 25, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Charles,

We regret that the service and lack of a courtesy car caused extra costs and inconvenience.

Thanks for your feedback, it helps us improve.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nice garage, genuine people

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good look round, see every bit of the car.
Made us feel at ease after a previous bad experience and offered reassurance.
We went with a car in mind, test drove it and went back the following day to collect, all went smoothly and the team were lovely and helpful.

September 13, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Jade,

We're happy to hear that you felt comfortable and supported during your car-buying experience.

It's great to know that Shaun helped you feel at ease and provided a smooth, helpful process.

Thank you for sharing your positive feedback!
Evans Halshaw Customer Services

Rated 2 out of 5 stars

Poor practices

The salesman was very friendly. His employer not so. They took £99 to reserve the car we were interested in for two days - with a promise of full refund if we didn't buy. Fair enough, but the refund didn't happen. Phoned them two and a half weeks later. "An issue with our agent's system. We can't tell whether a refund has actually gone through. We'll arrange it now". A compulsory £99 admin fee was added to advertised price - which may be illegal, but certainly isn't good practice. Their extra sales pitch trying to sell us chemical treatments and extra insurance we didn't want wasted half an hour. Poor part-exchange offer. Needless to say, we bought our car elsewhere.

August 29, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Peter,

We appreciate you sharing your experience.

We regret to hear about the issues with the reservation refund and the added fee.

We're also sorry the sales process wasn't ideal and that the part-exchange offer didn't meet your expectations.

We'll review your feedback to improve our processes.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

Staff were very pleasant, even the ones who were not seeing to us.

September 17, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Joan,

We appreciate you mentioning our pleasant staff, even those who were not directly assisting you.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Definitely went the extra mile

The whole of the team I came in contact with were marvellous. Very polite, professional offering a great speedy service. Definitely went the extra mile.

September 10, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Carole,

We appreciate your fantastic feedback!

We're so glad to hear that our team was polite and professional and offered a great, speedy service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The company is very professional and…

The company is very professional and the staff are very professional and polite

September 1, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Gillian,

We are so glad to hear that you found our company and staff professional and polite.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Picked up my new car today and great…

Picked up my new car today and great service from Jake, run through all my options and answered all my questions

September 1, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Emma,

We're happy to hear that your new car pickup went smoothly!

We appreciate you mentioning the assistance you received from Jake and that all your questions were answered.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service all round.

Abcbefghijk

August 28, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello,

Thank you for the five stars.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recall Service

Friendly staff. Quick response and clear communication. Jib completed quickly and contacted to pick car up.

August 21, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Andrew,

We're so glad our staff were friendly, responded quickly, and communicated clearly.

It's great the job was completed fast, and you were contacted promptly.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Don't buy warranty

Don't buy warranty, 2 years , told l would have to pay for diagnostic, extreme money , shame on you , dishonest, TS

August 13, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Craig,

We appreciate you taking the time to share your feedback.

We understand your frustration with the service you received.

We strive to provide accurate and transparent information to our customers.

We will review your experience and use it to improve our service in the future.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Absolutely disgusted with service…

Absolutely disgusted with service complete lack of salesmen ship false advertisement in car and trying to miss sell warranty and service plans no demands or needs completed no statement of facts rude manager and staff, car dirty no fuel all 4 tyres had pressure light on, car advertise with dab radio and sat nav and no response from any after care service my daughter has now got to pay 450 to have sat nav and dab radio and no form of apologies took her 2 and half hrs to travel she had to sit there for 3 hrs not even offered a glass of water, disgrace quick to take your money no form of money laundering process, this branch is a disgrace 😡

August 2, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Michaela,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

My New Car

Fantastic customer service especially David the salesman who delt with my wife and I we would definitely recommend Evans Halshaw Sheffield

July 31, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Michael,

We're happy to hear that you had such a positive experience with David.

We appreciate your recommendation and thank you for taking the time to share your feedback with us.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sorted out replacing my faulty takata…

Sorted out replacing my faulty takata air bags quicker than expected, much appreciated.

July 18, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Samanta,

We're happy to hear that we resolved your airbag replacement faster than you anticipated.

We appreciate you taking the time to share your positive experience!

Evans Halshaw Customer Services

Rated 5 out of 5 stars

No pressure to buy!

Called in as I had seen a car advertised on the Internet, we had a look around outside before going inside where we were greeted by a very nice salesman who took us to see the car. The car wasn't for us but ended up buying a different car from them. I cannot express how helpful and efficient Maddie was, no pressure, just information and good advice. From start to finish everything was easy and stress free. Many thanks to Shaun who dealt with our purchase, again very helpful & reassuring with everything, great advice and above all no pressure! thank you. Brilliant service, highly recommend.

July 18, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Helen,

We appreciate you sharing your car-buying experience with us.

We're happy to hear that you found Maddie and Shaun to be helpful and efficient, providing a stress-free environment.

It's great to know you were pleased with the service and advice received.

Thank you for the recommendation!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mercedes Benz A200 Sport

Excellent customer experience made possible by the professionalism of Dawid from the start to finishing process of purchasing my new car online from Edinburgh with collection on Thursday.

July 11, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Richard,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Citroen Sheffield.

Have a nice day!
Evans Halshaw Customer Services

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