Evans Halshaw - Citroen Sheffield Reviews 

320
TrustScore 4.5 out of 5

4.5

608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB


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Rated 5 out of 5 stars

Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable

Company replied

Rated 1 out of 5 stars

Well, that's 2 hours of my life I won't get back. I went to look at a car today which I'd seen advertised on auto trader. We were approached by Elliot and we had a chat. He was polite & friendly. I s... See more

Company replied

Rated 5 out of 5 stars

Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more

Company replied

Rated 5 out of 5 stars

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom

  • 0114 283 4949

4.5

Excellent

TrustScore 4.5 out of 5

320 reviews

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4.5

All reviews

(320)

5,635 reviews in the last 12 months

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Rated 5 out of 5 stars

replaced both front airbags in less…

replaced both front airbags in less than 1hour, great service .

July 7, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Mr Ward,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Customer service was great

Customer service was great, straightforward drop off and pickup

July 8, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi David,

We're glad you found our customer service great and the drop-off and pickup straightforward.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car Service Saturday AM

I had to bring the Car Service Forward and spoke to Helen Smith at the Service Desk.
On the day of the service which was a Saturday, I arrived early and was met by Hellen and shown to the waiting area. I was offered refreshments at the start and throughout and kept informed of the service progression.
An overall preasant experience.

June 28, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello David,

We're glad you enjoyed your experience and that you were well-informed during your car service.

It's great to hear the service desk was helpful and that you found the experience pleasant by Helen.

Thank you for your positive feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nice polite staff.

Nice polite staff.
Quick and quality service.

July 1, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

HI,

We appreciate you sharing your positive experience with us, and we're so glad you found our service quick and of high quality.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent after sales service nearly a YEAR later

I bought a Audi TT Quattro in Aug 2024 which had a brake squeal. This was down to i was told new front brakes and discs & needed 'bedding in'. I was told on purchase that this would go after a few hundred miles. Sale Person Dawid said if it didn't, they would get it sorted. Almost a year later (my fault as i was away due to work) this noise did not go even after around 1k miles. I had Audi do a service on my car and investigate the issue said the noise was coming from the BACK discs and pads. I called Dawid and he explained that i should have come back sooner, but they would contribute 50% of the new brake discs and pads. This is great customer service, i should have come back a lot sooner with the issue, but they took great care of me nearly a YEAR LATER and replied to all my messages and phone calls. Dawid is a credit to Evans Sheffield, honest and i would happily purchase another vehicle from here in the future even though i live in East London!

June 12, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Sal,

We appreciate you sharing your experience.

We're glad to hear that the team addressed your concerns regarding the brake issue on your Audi TT, even after a considerable time.

It's great to know that you found Dawid helpful, and we value your feedback.

We are happy that you're considering us for future purchases.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

All communication was good and very…

All communication was good and very fast responses

June 11, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Gary,

We're happy to hear that our communication met your expectations with fast responses.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

efficient service

May 27, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very professional and Easy to deal…

Very professional and Easy to deal with. Luke was great and even came in on his day off to do the handover.
would recommend

May 23, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Joshua,

We appreciate you taking the time to share your positive experience.

We're so glad the handover was easy and professional with Luke.

Thanks for your recommendation!
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi,

Thank you for your kind words.

We're delighted to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

fantastic service

fantastic service
Helen on reception was excellent

May 2, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Mick,

We're delighted to hear you had a positive experience and that you were impressed with the service you received.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Thoroughly recommended

Great customer service with friendly, kind and helpful staff. Shaun provided an experienced and professional service with everything efficiently completed.

April 18, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Rebecca,

We are thrilled to hear you had a positive experience with Shaun.

We appreciate your kind words and will share your feedback with our team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Shaun at Evans Halshaw Sheffield made the buying process for my used car simple and straight forward. He is great at what he does, such a nice guy and very personable. I'm really happy with my car. Thank you Shaun

April 22, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Linda,

We're thrilled to hear about your positive experience with Shaun.

It's wonderful to know that he made the car buying process smooth and enjoyable for you.

We appreciate your kind words about his professionalism and friendly demeanor.

We're delighted you're happy with your new car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service! Just walked in asked to look around a few vehicles I was interested in , there was no pressure from the sales people at any point . When I had made my decision to purchase I was served by Shaun Walker who is an absolute gent!

April 15, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Steven,

We strive to create a welcoming and pressure-free environment for our customers.

We're delighted that Shaun provided you with exceptional service.

We appreciate your kind words and are glad you found the perfect vehicle.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

All good with this service and would…

All good with this service and would highly recommend

April 12, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Gary,

We're so happy to hear you had a positive experience and would recommend our service.
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Recall

Ask to tell them what they did on recall never told me been told by a friend what they should have done said they would tell me by email never did

April 10, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Paul,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Professional throughout

The service department are always professional but with this maintain a warm and engaging manner.
I was kept well informed with regards to all the service and MOT work required on my car.
Would highly recommend

March 7, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Suzanne,

We are delighted to hear that you were happy with the service you received.

We appreciate your feedback and are glad you found our staff professional and engaging.

We are committed to providing excellent customer service and are thrilled you would recommend us.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service by Citroen thanks to Lee…

Great service by Citroen thanks to Lee who always is friendly & a professional

January 15, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Michael,

We're pleased to hear you had a positive experience and appreciate your recognition of Lee's friendly and professional service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Top class service.

This is the 4th car we have bought from Evans Halshaw and the fact that we keep coming back despite it not being our nearest car dealership speaks volumes for its service. In particular we have been very impressed with Lewis Quinn who has dealt with us in a most professional and personable manner at all stages of the process.

March 26, 2025
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Robert,

Thank you for your kind words and for choosing us for your car purchases. We are delighted to hear that you have had positive experiences with our dealership, especially with Lewis.

We are committed to providing exceptional service and appreciate your loyalty. We are proud of our team and their dedication to customer satisfaction.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service

Very well informed of progress and fully kept in the picture, really felt that your custom was appreciated

March 24, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Derek,

We're so glad to hear that you felt valued and informed throughout the process.

Your satisfaction is our top priority, and we strive to provide exceptional customer service.
Evans Halshaw Customer Services

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