Evans Halshaw - Citroen Sheffield Reviews 

320
TrustScore 4.5 out of 5

4.5

608 Penistone Road, Hillsborough, S6 2FZ Sheffield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Citroen Penistone Road Sheffield My car was due a service Jake really looked after me a lovely friendly group make you feel comfortable

Company replied

Rated 1 out of 5 stars

Well, that's 2 hours of my life I won't get back. I went to look at a car today which I'd seen advertised on auto trader. We were approached by Elliot and we had a chat. He was polite & friendly. I s... See more

Company replied

Rated 5 out of 5 stars

Well not a first time fix but a difficult problem to find and repaired on the 3rd attempt. wiring faults are difficult to find when all you have is fault codes to work from so well done guys to sor... See more

Company replied

Rated 5 out of 5 stars

Was looked after with by Shaun, he made us feel very comfortable and wasn’t pushy. He gave us plenty of opportunities to go off and chat/make decisions and encouraged us and the kids to have a good... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 608 Penistone Road, Hillsborough, S6 2FZ, Sheffield, United Kingdom

  • 0114 283 4949

4.5

Excellent

TrustScore 4.5 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(320)

5,667 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I felt valued and welcome

I felt valued and welcome, the staff treated me with respect and updated me on the ongoing work, very friendly

January 7, 2025
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Peter,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service…

2nd service all done well kept informed service personnel very helpful and car was ready well before time quoted thanks again .

December 20, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi,

Thank you for your kind words.

We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

CLASS ACT

It a first class company have been dealing with them for 35 years, hope to have a new car next year

December 18, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Michael,

Thank you for your kind words and long-standing loyalty.

We appreciate your business and hope to continue serving you for many years to come.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Clean environment

Clean environment, friendly and helpful staff especially Shaun, super helpful making sure we got exactly what we wanted, talk about satisfaction with lots of tea, coffee & hot chocolate offers 😋

December 13, 2024
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Maroyo,

Thank you for your kind words.

We are delighted to hear that you had a positive experience and that you found Shaun friendly and helpful.

We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Well looked after

As always, Helen and the team in Servicing have looked after me and my car well, thank you to them all

December 3, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Catherine,

Thank you for your kind words.

We're delighted to hear you had a positive experience with Helen and the team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from all

November 26, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi David,

Thank you for your five-star rating!

We appreciate your kind words about our service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First class experience

From our initial correspondence to dropping our car off and subsequent collection, we were always kept well informed. Your service advisor Helen Smith was our point of contact and she was excellent. Thank you Helen.

November 25, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Trevor,

We appreciate your kind words and are thrilled to hear about your positive experience with Helen.

We're glad you found our service advisor helpful and that you were kept informed throughout the process.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great repair service from Lee

Great service from Lee who repaired my Citroen DS3 as soon as possible and went out of his way to ensure the repairs were completed on time. Lee is a credit to the company Welldone Lee *****

November 25, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Cindy,

We're delighted to hear about your positive experience.

It's wonderful to know that you were impressed with the service you received.

We appreciate your kind words about Lee's dedication and commitment to providing excellent service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very Good Service

Very professional and friendly service, who dealt very quickly with my vehicle. I was particularly impressed with the followup calls I received from them even after I'd got my vehicle back. Definitely would use them again.

November 13, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Ian,

Thank you for your kind words.

We are delighted to hear that you were impressed with our service and found our staff to be professional and friendly.

We appreciate your feedback and are glad you found our follow-up calls helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly reliable and trustworthy

Everything well well. No complaints whatsoever.

November 19, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Stuart,

We're so glad to hear you had a positive experience.

We appreciate your feedback and will continue to strive for excellence.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Friendly and relaxed reception team.

Friendly and relaxed reception team.

November 18, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Simon,

We appreciate your kind words about our reception team.

We strive to create a welcoming and comfortable environment for all our guests.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service with Shaun…

Excellent customer service with Shaun today when purchasing a vehicle

October 26, 2024
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Oliver,

Thank you for your kind words about Shaun.

We are delighted to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I was listened to and attended quickly…

I was listened to and attended quickly in sorting my car out and got me back on wheels.

October 17, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi,

At Citroen Sheffield we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service

October 18, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Mary,

Thank you very much for leaving a 5* review.

Have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Don't buy a Citreon

Terrible from start to finish. 11 days delay to fix my car after damaging it. £1k of the quote you admitted in the end it likely didn't need. Told me my car was ready when it wasn't, wasting my time coming. Had to come in 3 times just to get a quote, which you still wouldn't give me. Overall would do businesses again with Evans and they have lost my faith in Citreon.

September 1, 2024
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi James,

We understand your frustration with the recent experience you had.

We strive to provide excellent customer service and it's clear we fell short of your expectations.

We value your feedback and will use it to improve our processes.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Shaun the sales advisor explained everything to myself and my wife , with no hard sell. When offered extended warranty etc and we said no he just left it at that , which I liked . Even though we weren't buying the most expensive car on the forecourt we still felt like we were given the best service . If we were looking for another car I would definitely look here first .

September 14, 2024
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Andrew,

Thank you for your kind words.

We are delighted to hear that you had such a positive experience with us. We are glad you found the sales process to be relaxed and that you felt like you were given the best service from Shaun.

We strive to provide excellent customer service and are happy to hear that we met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service

We went to collect our used captur and the first thing we were offered was a hot drink, Shaun our salesman dealing with us was brilliant, he was very professional and went through everything we needed to know, we would recommend asking for him if you are looking for a car or a change of car's, would give ten stars if we could, thanks once again Shaun

September 16, 2024
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hi Paul,

We strive to provide exceptional customer service, and it's wonderful to know that Shaun went above and beyond to make your car purchase smooth and enjoyable.

We appreciate your kind words and are glad you found the process to be positive.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

A FANTASTIC SERVICE FROM THE SERVICE…

A FANTASTIC SERVICE FROM THE SERVICE DEPARTMENT. THEY HAD ME BACK ON THE ROAD IN NO TIME. THANK YOU I WILL DEFANTLY BE USING YOU AGAIN

July 30, 2024
Unprompted review
Evans Halshaw - Citroen Sheffield logo

Reply from Evans Halshaw - Citroen Sheffield

Hello Tracey,

We appreciate your kind words and are glad you were happy with the service you received.

We look forward to seeing you again soon.
Evans Halshaw Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look