If you buy a used vehicle make sure all fluids are at correct level, that the valet is thorough, including behind fuel filler flap Ensure that the car is registered with the DVLA and don’t be bullie... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
If you buy a used vehicle make sure all fluids are at correct level, that the valet is thorough, including behind fuel filler flap Ensure that the car is registered with the DVLA and don’t be bullie... See more
Company replied
A smooth hassle-free experience from start to finish. We met Mughera ("Mugs") outside, whilst browsing for a used Puma. She was very knowledgeable and friendly. After a test drive we purchased an ST-L... See more
Company replied
Recently purchased my second car with Evans. Mugs was absolutely fantastic from start to finish. She made the whole process smooth, thorough and quick turn around. Customer service and communication 1... See more
Company replied
What a smooth experience. I find car buying very stressful but Iain was super helpful and didn’t mind my constant emails and questions. The car is beautiful, and I know my old car will be well l... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
258 Manchester Road, WA14 5LZ, Altrincham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Evans Halshaw - Ford Altrincham

Reply from Evans Halshaw - Ford Altrincham
Friendly helpful staff who explained everything and kept me informed of the job and its progress

Reply from Evans Halshaw - Ford Altrincham
Everything from start to finish was amazing. The sales manager Mat was great and dealt with my issues perfectly which made it hassle and stress free. Would definitely recommend!

Reply from Evans Halshaw - Ford Altrincham

Reply from Evans Halshaw - Ford Altrincham

Reply from Evans Halshaw - Ford Altrincham

Reply from Evans Halshaw - Ford Altrincham
Very good service everything was explained about handing over the old car for the new one and the paperwork was a formality.The used car sales staff were very helpful & courteous.

Reply from Evans Halshaw - Ford Altrincham
Worst Management. They are unable to solve customer problems. They get lost trying to find a solution, Service is pathetic, and they lie to you when they say they have solved the problems. They only want to sell their products but do not offer anything good in exchange. I do not recommend to anyone.

Reply from Evans Halshaw - Ford Altrincham
I went to collect a Ford mondo but had bin damaged Iain rothwell went out his way to found a other car that was better standard another one he was very patient with me as this was the first time I’ve purchased a new car from a dealership I would recommend him to anyone he went out of his way beyond and I thank him for all his hard work

Reply from Evans Halshaw - Ford Altrincham
I had the best experience with Terence Lee when buying my car had tried to get it delivered to the hull branch but was unfortunately a bad experience with trying to get a delivery ended up driving all the way to Manchester and having the best experience for Terrence Lee would definitely recommend the Manchester branch if you could to buy a used Kia or anything used they have a very good working knowledge of the system

Reply from Evans Halshaw - Ford Altrincham
Evans halshaw altrincham are the best especially Ed Cox who is very informative and helpful

Reply from Evans Halshaw - Ford Altrincham
Iain was very helpful and knowledgeable with everything to do with the car and services they provide. The delivery was fast and efficient and the car is beautiful.

Reply from Evans Halshaw - Ford Altrincham
Hi, I took delivery of my 2nd Ford Puma today, both from Ed, in Altrincham branch. Thanks Ed, great service

Reply from Evans Halshaw - Ford Altrincham
Couldn’t thank Matt Spruce enough! helped me so much when i was looking for my first car and my second, will be be going back for my 3rd 100%

Reply from Evans Halshaw - Ford Altrincham
Amazing customer service from Mat Spruce and the team at Ford, went above and beyond for me

Reply from Evans Halshaw - Ford Altrincham
Iain and Mat were amazing in arranging my sons car purchase - really friendly, approachable and helpful would definitely recommend - thank you both

Reply from Evans Halshaw - Ford Altrincham
Brilliant professional friendly and helpful service from a lovely salesman. Absolutely thrilled with my purchase. Nicest car sales place ive ever been to. I most definately recommend this branch. Would certainly purchase from there again without hesitation. Very comfortable and relaxed atmosphere and no pressure to buy. The service i recieved all round was impeccable. Went away really happy. 10/10 from me.

Reply from Evans Halshaw - Ford Altrincham
Avoid at all costs! Bought a Fiesta for my sons 18th 7 months ago that has cost us in excess of £2,000 to bring up to a working and safe condition. Having only done 400 miles since purchasing this is clearly down to a car sold, not fit for purpose and a vehicle that should not have passed an MOT! Complaints raised at Altrincham Evans Halshaw have been met with complete rejection of any willingness to help in resolving the issues or make any contribution as apparently this is deemed as acceptable maintenance costs on a car that has done 67k miles. Now off to go legal, so anyone looking for a car don't go here!

Reply from Evans Halshaw - Ford Altrincham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.