Recently purchased my second car with Evans. Mugs was absolutely fantastic from start to finish. She made the whole process smooth, thorough and quick turn around. Customer service and communication 1... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A smooth hassle-free experience from start to finish. We met Mughera ("Mugs") outside, whilst browsing for a used Puma. She was very knowledgeable and friendly. After a test drive we purchased an ST-L... See more
Company replied
What a smooth experience. I find car buying very stressful but Iain was super helpful and didn’t mind my constant emails and questions. The car is beautiful, and I know my old car will be well l... See more
Company replied
If you buy a used vehicle make sure all fluids are at correct level, that the valet is thorough, including behind fuel filler flap Ensure that the car is registered with the DVLA and don’t be bullie... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
258 Manchester Road, WA14 5LZ, Altrincham, United Kingdom
- 0161 929 0365
4.6
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience!
Great experience when buying my new car with obi. He followed us up with everything and when he wasn’t there his college ian filled in amazingly. He showed me everything with the car and had so much great knowledge. Would definitely use again and recommend 👍🚗
January 17, 2024
Unprompted review
Reply from Evans Halshaw - Ford Altrincham
Hello Beatrice,
Thank you so much for the review.
We're thrilled that you had such a positive experience with Obi.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Gre at Evans Halshawe …
Great experience at Evans Halshawe brilliant staff especially Kathrine who made the whole experience of buy my own car such a great experience with her kind approach and support brilliant sales executive. All staff very approachable and knowledgeable .Highly recommend.
January 8, 2024
Unprompted review
Reply from Evans Halshaw - Ford Altrincham
Hi Julie,
Thank you so much for the review.
We're thrilled that you had such a positive experience with Kathrine.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Amazing staff and awesome service
I’ve had three cars over the years from Evans Halshaw. Ian in my go to man in used sales. Always friendly and welcoming. Nothing is ever too much trouble. Mat and Stephen always come over says hello. Never had an issue with anything. They all make it go so easy and stress free.
I also take my vehicle back to be serviced. Service staff are always friendly and helpful. My cars always comes back sparkling
Thanks everyone at Evans Halshaw Altrincham
December 5, 2023
Unprompted review
Reply from Evans Halshaw - Ford Altrincham
Hello Phillip,
Thank you so much for the review.
We're thrilled that you had such a positive experience with Mat and Stephen at the Ford dealership in Altrincham.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
The professional and helpful manner in…
The professional and helpful manner in which the front line staff dealt with my requirements.
November 14, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi Mr Maddox,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Altrincham
Hi,
Thanks for the great rating!
We are always happy to help,
Evans Halshaw Customer Services
Excellent service
An excellent service when purchasing a 2020 Kuga. Salesman Iain was brilliant with no hassle or hard sell. The car was shipped from Milton Keynes to Altrincham with no commitment to buy. As it happened it was just what I wanted. Good trade in price on my 2017 Nissan as well. I very good experience.
November 3, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi Alan,
Thank you so much for the review.
We're thrilled that you had such a positive experience with Iain.
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
Very helpful reception staff
October 26, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi,
We really appreciate this positive review!
Thanks so much!
Evans Halshaw Customer Services
No Fault Found
No fault found. Will have to drive it to check it again. Vehicle not even washed when returned
October 26, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi Mr Jacob,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
A very helpful team
I was not able to buy a car I intended to because of previously missed financial issues - the team helped me at every step of the way and I shall be going back in few months to upgrade my car.
October 14, 2023
Reply from Evans Halshaw - Ford Altrincham
Hello Samik,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Altrincham
Hi Amy,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Amazing
Amazing, Iain Rothwell was extremely helpful and went above and beyond tk help me get my perfect car
September 30, 2023
Reply from Evans Halshaw - Ford Altrincham
Hello Mr Main,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service. We will ensure that your lovely feedback is shared with Iain.
Have a great week!
Evans Halshaw Customer Services
Very helpful
August 1, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi Janet,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Amazing service thank you!
September 18, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi Lauren,
Thank you for the 5* review.
It really means a lot to us.
Evans Halshaw Customer Services
This company are really helpful
This company are really helpful, knowledgeable, polite and courteous and go out of their way to look after their customers
September 18, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi Jean,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Altrincham
Hi Linda,
Thank you for choosing Evans Halshaw!
All the best!
Evans Halshaw Customer Services
Excellent service
Allways excellent service, prompt collection and delivery by Dean, the driver, the car was valeted and new MOT certificate recieved. All in order.
Regards
Ian Stephens
September 10, 2023
Reply from Evans Halshaw - Ford Altrincham
Hello Ian,
Thank you very much for leaving a 5* review.
Dean will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Altrincham
Hi Mr White,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Personal touch
August 27, 2023
Reply from Evans Halshaw - Ford Altrincham
Hi John,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
Service with a Smile
Another return visit to this garage and it didn’t disappoint. Terence in the used car department was very friendly and helpful throughout the whole process. Great service.
August 15, 2023
Unprompted review
Reply from Evans Halshaw - Ford Altrincham
Hi David,
Terence will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Altrincham
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.