Evans Halshaw - Ford Altrincham Reviews 

358
TrustScore 4.5 out of 5

4.6

258 Manchester Road, WA14 5LZ Altrincham, GB


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Rated 5 out of 5 stars

Recently purchased my second car with Evans. Mugs was absolutely fantastic from start to finish. She made the whole process smooth, thorough and quick turn around. Customer service and communication 1... See more

Company replied

Rated 5 out of 5 stars

A smooth hassle-free experience from start to finish. We met Mughera ("Mugs") outside, whilst browsing for a used Puma. She was very knowledgeable and friendly. After a test drive we purchased an ST-L... See more

Company replied

Rated 5 out of 5 stars

What a smooth experience. I find car buying very stressful but Iain was super helpful and didn’t mind my constant emails and questions. The car is beautiful, and I know my old car will be well l... See more

Company replied

Rated 3 out of 5 stars

If you buy a used vehicle make sure all fluids are at correct level, that the valet is thorough, including behind fuel filler flap Ensure that the car is registered with the DVLA and don’t be bullie... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 258 Manchester Road, WA14 5LZ, Altrincham, United Kingdom

  • 0161 929 0365

4.6

Excellent

TrustScore 4.5 out of 5

358 reviews

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4.6

All reviews

(358)

5,338 reviews in the last 12 months

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Rated 5 out of 5 stars

Mission completed with gratitude

I went to Evans Halshaw with a definite idea of the car I wanted - automatic, small, but comfortable and reliable. The showroom was welcoming and the assistant who helped me, Iain Rothwell listened to my wishes and showed me several models. However I expressed particular interest in buying another Micra which I am familiar with and Iain was able to access cars for me to look at from other Evans Halshaw showrooms, on the computer. I made a choice and events moved quickly to secure a purchase. At no time did I feel pressured and a big Thank You to Iain for his service. I have no hesitation in recommending Evans Halshaw to friends and family

April 21, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hello Jennifer,

A huge thanks for taking the time to rate your recent experience with us.

Iain and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

They did what they said

They did what they said, as they can.

April 24, 2024
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Reply from Evans Halshaw - Ford Altrincham

Hi Peter,

We are delighted to see such a positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Wonderfully easy

Wonderfully easy, zero pressure car buying experience. Obi was exceptionally helpful, helped us to hold the car to allow us to travel up to the dealership. The car was as described, fairly priced and they fixed the minor issues on the spot and we drove away same day. Thank you!

April 29, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hi Adele,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Obi.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ford focus ST Line

I have just taken delivery of a ford focus st line from evans halshaw in altrincham. It was great dealing with iain Rothwell and stephen O'brien who made the whole experience smooth and enjoyable.
I have had a few cars from here and always been satisfied.

April 19, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hello Sean,

Thank you very much for the 5* review!

Iain and Stephen value your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very Happy

I dealt with Darren who was thoroughly professional throughout. He gave me all the facts about the car, sorted out any minor scuffs & chips, presented me with the optional insurance products but did not try to push for a sale and did not make any unachievable promises about when my used car would be ready. I would definitely use them again and would recommend them.

April 13, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hi Andrew,

Thank you very much for taking the time to leave us this positive review!

Darren's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought my nearly new car from here…

Bought my nearly new car from here after searching many places . The professionalism of the sales man and the service was second to none. They looked after my every need and answered my queries knowledgeably and without bias . No pushy sales jargon.

April 3, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hi Colin,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I bought a car from Evans Halshaw

I bought a car from Evans Halshaw, Altrincham recently,everyone was professional ,really nice and helpful especially Darren who understood what I wanted and listened to my car concerns. He provided me with excellent advice and guided me in purchasing my new car, he made it easy and stress free and I was also given a good price for my trade-in which was an added bonus .I would highly recommend Evans Halshaw.

March 23, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hello Julie,

Thank you so much for taking the time to review your experience with us.

Darren will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

AVOID

Bought a 2019 car from dealership in Altrincham within 24 hours of driving car off forecourt it experienced serious engine failures despite having apparently been serviced and inspected before collection. Rejected the car and now waiting on a refund which is going to take 5 days. No urgency to try rectify and refund sooner. Highly unlikely I will receive refund at all as cannot provide evidence it has been submitted. No apology from company or offer of remedial work. Extra expenses also incurred by paying for trains, hire cars, insurance which I will claim through motoring ombudsman. Not what you expect when spending 20k on a car! Do not buy from these cowboys.

March 23, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hi Laura,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service was brilliant

Service was brilliant. Always got an Answer to any Questions. Friendly and professional. Love the Car

March 20, 2024
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Reply from Evans Halshaw - Ford Altrincham

Hi,

Thanks for the 5 star review of Evans Halshaw.

We appreciate your kind words.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service

Good service, charges exactly what they said they would be. No hidden extras.

March 14, 2024
Evans Halshaw - Ford Altrincham logo

Reply from Evans Halshaw - Ford Altrincham

Hi,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I had the pleasure of buying a car from…

I had the pleasure of buying a car from Iain Rothwell at Evans Halshaw in Altrincham. Although I was living in France at the time, he made the sale and paperwork effortless. Everything went like clockwork. I was able to pick the car straight up on my arrival in the country. I cannot thank him enough for his professional attitude, hard work and dedication. I would highly recommend this company.

February 28, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hello Philip,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Iain.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just purchased my Mini Cooper from Iain…

Just purchased my Mini Cooper from Iain Rothwell who again surpassed his level of Customer Service to us. This is the Third Car I have bought with the help from Iain. He is very Professional and Patient and an absolute pleasure to deal with.
I thoroughly recommend his Services to anyone who is looking to purchase a car.
He is an absolute credit to Evans Halshaw - Altrincham!

February 26, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hello John,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Iain.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience buying a new car

Great experience buying a new car. Didn't feel pressured. Darren Hardie was friendly, listened to what I wanted, didn't feel rushed. Overall a great experience.

February 21, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hello Claire,

Thank you for giving Darren such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Still fighting with this fraudulent…

Still fighting with this fraudulent company after 12 month from the seconfld week of ownership .stay away do not use ..you have been warned

February 8, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Altrincham

Hi Joanne,

Thank you for your review.

We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought a used Focus Active …

Just bought a used Focus Active from the Altrincham Branch. Really pleased with the car and the service provided. We had a few delays related to an ongoing insurance claim, but Obi was extremely patient and helpful. Top man.

January 28, 2024
Unprompted review
Evans Halshaw - Ford Altrincham logo

Reply from Evans Halshaw - Ford Altrincham

Hi Alan,

Thanks so much for the review!

Obi and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Good communication.
Helpful staff and flexible booking arrangements.

January 25, 2024
Evans Halshaw - Ford Altrincham logo

Reply from Evans Halshaw - Ford Altrincham

Hi Stephen,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Professional & Efficient

Very professional Sale Executive & efficient service provided by Evans Halshaw Altrincham.

January 13, 2024
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Reply from Evans Halshaw - Ford Altrincham

Hi Robert,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

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