Evans Halshaw - Ford Batley Reviews 

206
TrustScore 4.5 out of 5

4.3

268 Bradford Road, WF17 6HT Batley, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Purchased a Ford Focus with home delivery. Driver arrived without the spare key, promised it would be posted - it never arrived. I tried contacting sales rep about the missing key multiple times and d... See more

Company replied

Rated 5 out of 5 stars

We bought a Ford Kuga from Mo at EH Batley this week. I’ve never had such a smooth experience especially considering we booked in the night before on a bank hol Monday and then turned up the next morn... See more

Company replied

Rated 5 out of 5 stars

I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and di... See more

Company replied

Rated 5 out of 5 stars

I have just bought a used car from Evans Halshaw and traded in my old vehicle. My salesman Raja was outstanding, providing a very professional and courteous service whilst maintaining a friendly manne... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 268 Bradford Road, WF17 6HT, Batley, United Kingdom

  • 01924 443322

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.3

All reviews

(206)

5,693 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I've already commented !

September 15, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Denis,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Went there with a tyre problem and was…

Went there with a tyre problem and was sorted out in no time at all.vwry happy with the service

September 11, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Christopher,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Super quick speedy service

Super quick speedy service. Very impressed

September 6, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Summon,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Perfect service each time

I am always satisfied with the customer service provided by Evans Halshaw - Ford Batley

September 4, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Anna,

Thank you for choosing Evans Halshaw!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service, great prices

August 31, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Stephen,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, and the whole car buying experience was a pleasure with no hassle and no pushy sales people

August 30, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hello John,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Exceptional Service! I would give 10 stars if I could!

I went to the Ford Evans Halshaw in Batley to view a potential first car and was extremely nervous, as I know car salesman in the past can be very pushy. However, Daniel Rogers, who was the car salesman I was dealing with, completely put me at ease and made the entire process of buying my first car extremely comfortable & enjoyable! He was simply exceptional and I would recommend him to anyone! Massive thank you!

August 27, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Sophia,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Daniel Rodgers

Daniel Rodgers , very helpful and an excellent salesman. Very comfortable talking with him and made my experience buying my
First car easier than imagined. Thank you Dan!

August 20, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Jessica,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Daniel Rodgers was an excellent…

Daniel Rodgers was an excellent salesman and explained everything in great detail. I would recommend my family and friends to come to Evans Halshaw if they were looking to purchase a vehicle.

Thank you very much for a good buying experience.

August 14, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Gerladine,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have always used Evans Halshaw over…

I have always used Evans Halshaw over the past few years, excellent service and courteous. Well informed in every aspect of the sale.

August 14, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi John,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

What a absolute joke of a company

Visited Evans Halshaw following seeing a car on the internet. We were sent a video of the car confirming the price and made an appointment the following day to view the car. We arrived and went for a test drive and all was going well until they told the the price had increased by £80. The old price was still in the window, apparently head office change the price regularly. Surely the first thing you would do is change the price in the car or honour the price it was advertised at. We said we would pay the price advertised and the price sent in the video only the previous day but the not so helpful manager let us walk away for £80. The car is still for sale two weeks later and we have now purchased elsewhere. Complaint to head office with a 48 hour turnaround, two weeks later still waiting. Absolutely no customer service whatsoever !!! Please avoid !!! A complete waste of 3 hours of our time but we now dealt with a proper garage and bought a brand new one.

August 13, 2021
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Mr Midgley,

Thank you for getting in touch.

In regards to the pricing of the vehicles, we have a dedicated team who research our vehicles on a daily basis to ensure we are the lowest in the area, therefore this means the prices can fluctuate at any time up until contacts are signed.

I will however ensure that all of this feedback is passed over to the relevant leadership team, so they can take this on board.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The employee who delt with me Daniel…

The employee who delt with me Daniel Rodgers made me feel very welcome and helped and answered any questions I had about the car.

August 5, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Luca,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really helpful team

Really helpful team, did everything they could to get me on the road in my new car as soon as possible.... even though the Santander finance system was down that day... really appreciate their help.... will definitely recommend

August 1, 2021
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Reply from Evans Halshaw - Ford Batley

Hi Rob,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Liam was great

Liam was great. Provided a thorough handover and explained the process really well. So pleased with my new car!

August 1, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Scarlett,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service by Evans Halshaw in Batley. The team were excellent in the purchase of our new car. Sukhpreet & Dan we’re amazing throughout the process. Keep up the good works lads!

P.S Oddles was a brilliant recommendation - Top marks.

July 27, 2021
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Shane,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New Car

Visited the showroom looking for a new car following an accident. Staff are approachable and helpful whilst not being pushy. Fab service and would definitely recommend.

July 17, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Wonderful service from booking to…

Wonderful service from booking to collection. Kept informed of extra procedures and cost as and when needed. Did not receive video of car being serviced as I expected but had to laugh when I found a packet of crackers on passenger seat!! Thank you

July 14, 2021
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Reply from Evans Halshaw - Ford Batley

Hi Jean,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

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