Evans Halshaw - Ford Batley Reviews 

206
TrustScore 4.5 out of 5

4.3

268 Bradford Road, WF17 6HT Batley, GB


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Rated 1 out of 5 stars

Purchased a Ford Focus with home delivery. Driver arrived without the spare key, promised it would be posted - it never arrived. I tried contacting sales rep about the missing key multiple times and d... See more

Company replied

Rated 5 out of 5 stars

We bought a Ford Kuga from Mo at EH Batley this week. I’ve never had such a smooth experience especially considering we booked in the night before on a bank hol Monday and then turned up the next morn... See more

Company replied

Rated 5 out of 5 stars

I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and di... See more

Company replied

Rated 5 out of 5 stars

I have just bought a used car from Evans Halshaw and traded in my old vehicle. My salesman Raja was outstanding, providing a very professional and courteous service whilst maintaining a friendly manne... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 268 Bradford Road, WF17 6HT, Batley, United Kingdom

  • 01924 443322

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.3

All reviews

(206)

5,667 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service from John

I would like to thank John for the seamless purchase of my Ford KA+ he was organised, detailed and helpful.
John made the purchase a pleasant experience.

Christine

July 31, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Christine,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

John was well mannered and very helpful…

John was well mannered and very helpful in dealing with us.Would definitely recommend this site for any type of car.Thank you John and sales team.

July 29, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hello Keith,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff. Amazing selection of cars. Traded my car in this week for something different, my insurance ended on my car before the finance was ready on my new one. They put me in a hire car for two days. The staff can’t do enough for you

July 21, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Joshua,

I appreciate you taking the time to leave this review.

I am very pleased you are satisfied with your visit!

We hope to be of service to you again,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

June 7, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Marvin,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

brilliant service

brilliant service, was greeted by a very nice young man, cars well presented, felt nice and at ease.

March 21, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Danny,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service, friendly staff

March 11, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Filip,

Thanks for the great rating!

We are always happy to help,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought my son his first car from…

Just bought my son his first car from John in used cars.. he was really helpful from start to finish!

February 9, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Lee,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Highly disappointed with them

Highly disappointed with them
Took my car back 2 weeks out of warranty. Had an issue with the light in the boot.thought they might/could have helped me but they didn’t want to know. Won’t be buying anything from them in the future…

January 29, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Howard,

Thank you for your review.

Firstly, I’m sorry to hear you haven’t had a positive experience, I appreciate the frustration with this.

We are really struggling to find out details on our system and we would like the opportunity to look into this further for you.

Please can you contact us at service.followup@pendragon.uk.com so we can assist with this further for you?

Thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I had car service and they did a good…

I had car service and they did a good service , and washed and valet car well, and receptionist friendly and good

January 23, 2022
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Jason,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Wasn’t plain sailing.

December 21, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Mr Moosa,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

good service

good service. Quick turnaround

December 15, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Mr Adheer,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Many thanks to Liam Hirah and Jordan…

Many thanks to Liam Hirah and Jordan for your excellent service it was a pleasure to Deal with you. Whilst I wasn’t happy about the length of time I had to wait for my new Kuga but have to say it was well worth waiting for !
Thanks guys
EH Batley

December 12, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Mr Chiles,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Its not always the fault of the Garage,...

Despite issues beyond the control of the Service Department, my repair could not be done, however the job was was carried out as requested once the correct part was delivered, I was kept appraised of what was happening by Julie, and was given the option to suit me to re book my car in when the part arrived.
I was treated with respect and courtesy by Julie and the rest of the team, and my car was repaired literally as soon as I arrived, when the correct part arrived..
My thanks to Julie, and the technician, whom I believe was called Nick ?

December 9, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Stephen,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at Batley.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service

December 5, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi David,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Everything went smoothly from the…

Everything went smoothly from the initial discussion to decide the best vehicle for us to the collection and explanation of the "workings" of our new vehicle.Top Marks from me.

December 2, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Chris,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Super service as usual

December 1, 2021
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi David,

Thanks for the fabulous review!

Kindest regards,
Evans Halshaw Customer Services

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