Evans Halshaw - Ford Batley Reviews 

206
TrustScore 4.5 out of 5

4.3

268 Bradford Road, WF17 6HT Batley, GB


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Rated 1 out of 5 stars

Purchased a Ford Focus with home delivery. Driver arrived without the spare key, promised it would be posted - it never arrived. I tried contacting sales rep about the missing key multiple times and d... See more

Company replied

Rated 5 out of 5 stars

We bought a Ford Kuga from Mo at EH Batley this week. I’ve never had such a smooth experience especially considering we booked in the night before on a bank hol Monday and then turned up the next morn... See more

Company replied

Rated 5 out of 5 stars

I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and di... See more

Company replied

Rated 5 out of 5 stars

I have just bought a used car from Evans Halshaw and traded in my old vehicle. My salesman Raja was outstanding, providing a very professional and courteous service whilst maintaining a friendly manne... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 268 Bradford Road, WF17 6HT, Batley, United Kingdom

  • 01924 443322

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.3

All reviews

(206)

5,614 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from John and was…

Excellent service from John and was very happy to help with any issues or concerns. Was also honest and forthright with his opinions which I appreciated. Great knowledge also which helped myself as a novice on cars. Would defo recommend coming to Evans Halshaw.

January 26, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Paul,

A huge thanks for taking the time to rate your recent experience with us.

John and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

John was approachable

John was approachable, knowledgeable & professionnal. He helped navigate through all the documentation easily. His humorous relationship with Dan (his son 😆) was great to see.

January 24, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Carole,

Thank you so much for the review.

We're thrilled that you had such a positive experience with John.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fabulous service from John he was…

Fabulous service from John he was approachable, knew what he was talking about and made the whole process flow quickly and comfortably

January 24, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Hannah,

Thanks so much for the review!

John and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service , left to browse without been haggled .
Danny and John made everything hassle free , very polite , well done .

January 22, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Margaret,

Danny and John love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic experience

We dealt with a gentleman named Sam who was extremely helpful and knowledgeable. He made part exchanging our car and financing out new car so straightforward and easy. He kept in contact with us and I would definitely recommend Ford Batley and will be using them again in the future.

January 16, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Kelly,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Sam.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service from Matt definitely…

Brilliant service from Matt definitely recommend

January 15, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Eileen,

Thank you very much for leaving a 5* review.

Matt will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

What a bad experience

What a bad experience! The sales hasn't let me know my expected car hasn't had it's brand warranty, and he persuaded me to buy their warranty instead. Finally I cancel my contract and can't get back the deposit.

January 4, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Yvonne,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 3 out of 5 stars

observation

is this a bog standard reply ? i asked the question where is a good used car dealership in batley as im from that area but lost touch. a LOT of people said dont come to evans halshaw as used car sales team not good and the word trust or lack of it was mentioned more than once, so im having a good long think before i spend my ££££££££££s, nice car to look at but not all that glitters is gold, three months gaurentee is a bit on the tight side without having to pay out hundreds for a 2 yr deal. i wasnt going to be spending 5 grand on a fiesta it would have been substantially more but atttude and response NOT from the rep i was dealing with but this was from the so call arrogant used car manager, WHO NEEDS RETRAINING IN THE BASICS, dont be too fast to bite my hand off to get my cash, give a little and you MAY get the sale. i may or may not be back, depending what VW dealers can do, good luck lol

Thank you for taking the time to review.

Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Servic

January 8, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Neil,

Thank you for leaving this review.

This is company standard that all of used vehicles come with 3 months warranty as standard. We do offer extended warranty which can be purchased by the customers for peace of mind.

All our used vehicles are inspected and prepared to one of two standards, Approved or Value, by fully trained technicians using our 123-point check. Every vehicle has a minimum of 6 months MOT remaining at the time of preparation and receives a full mechanical inspection.

Your feedback will be passed over to the relevant management team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sales rep John was really…

Sales rep John was really helpful pleasant and easy to talk to He explained everything in detail would recommend him

January 10, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Janet,

Thank you for reviewing us!

John will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mateen was great

Mateen was great when I was trying to find a puma!
Lovely, friendly and knowledgeable
I will definitely be coming when when upgrading my car and recommending to friends and family

January 8, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Olivia,

Thank you for the great review and the feedback for Mateen.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

john was very friendly and helpful

john was very friendly and helpful, he made getting the car a nice easy process

January 7, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Alex,

John will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant

John made it very easy for me to buy the car I've been after. Helped me through my paperwork really helpful done a great job!

December 23, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Niall,

Thank you very much for taking the time to leave us this positive review!

John's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought my new car from John great…

Just bought my new car from John great service thank you

December 22, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Margaret,

Thank you for your positive review.

John and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good experience

Good experience, great service, would come back for future cars if needed. Here’s hoping this one’s a winner though!

December 22, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jon Moore

I dealt with Jon Moore when buying my new car.

The service I received was perfect, Jon was so helpful during the sale and away from the sale when I gave him a call to a ask for advice, due to this been my first proper car buying experience.

December 18, 2023
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Curtis,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Jon at the Ford dealership in Batley.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service by John Moore thank you…

Great service by John Moore thank you very much I will be back for my next purchase

December 13, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Simon,

Thank you for reviewing us!

John will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Outstanding service from Matt

Outstanding service from Matt, helped me find the right car at the right price couldn't be happier
Will highly recommend

December 9, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Jeff,

Thank you for giving Matt such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Dealt with matt

Dealt with matt. Really professional service and was a pleasure dealing with him

December 8, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Colin,

Thank you for the great review and the feedback for Matt.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Raja Waseem

Raja helped me buy my ford KA, top service from a top bloke

March 18, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi James,

Thank you for the positive review!

I will be sure to share it with Raja at the Ford dealership in Batley.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evanshalshaw Ford Batley

John made my experience of buying a car hassle free and everything was explained yo a high level. I would definitely recommend buying a car from John at Evanshalshaw Ford Batley.

November 17, 2023
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Mikey,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with John.

We hope to be of service to you again!
Evans Halshaw Customer Services

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