Evans Halshaw - Ford Batley Reviews 

206
TrustScore 4.5 out of 5

4.3

268 Bradford Road, WF17 6HT Batley, GB


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Rated 1 out of 5 stars

Purchased a Ford Focus with home delivery. Driver arrived without the spare key, promised it would be posted - it never arrived. I tried contacting sales rep about the missing key multiple times and d... See more

Company replied

Rated 5 out of 5 stars

We bought a Ford Kuga from Mo at EH Batley this week. I’ve never had such a smooth experience especially considering we booked in the night before on a bank hol Monday and then turned up the next morn... See more

Company replied

Rated 5 out of 5 stars

I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and di... See more

Company replied

Rated 5 out of 5 stars

I have just bought a used car from Evans Halshaw and traded in my old vehicle. My salesman Raja was outstanding, providing a very professional and courteous service whilst maintaining a friendly manne... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 268 Bradford Road, WF17 6HT, Batley, United Kingdom

  • 01924 443322

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.3

All reviews

(206)

5,624 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mateen made the sale very easy for us…

Mateen made the sale very easy for us and went over and beyond to sort us a great deal. Would highly recommend

November 17, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Chris,

Mateen will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

really professional service from…

really professional service from mateen. helped me find the perfect car and was a pleasure dealing with him. will be returning to him once my finance finishes and would highly recommend

November 10, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Peter,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Mateen.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought my first first car from…

Just bought my first first car from John, great experience thank you very much

October 31, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi William,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Got a great car

Got a great car, Ford focus, happy with the price and deal we got ,Raja and other staff very helpful, would definitely recommend this car dealership

October 28, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Carren,

Thank you for taking the time to leave a positive rating.

We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Purchase of VW Polo 1.2 TSI Match

The car being purchased was a used Polo in excellent condition. Fair price for both the sale of the Polo and the trade in value of our own car made the deal. The salesman Hassan Rehman took time to explain the various optional warranties and accepted our budget constraints. Sale completed quickly and vehicle made ready for collection the following day. Good service.

October 26, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Denis,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

I love my new car and the team were…

I love my new car and the team were easy to talk to proving lots of good information to me

October 14, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi,

I appreciate you taking the time to leave this review.

I am very pleased you are satisfied with your visit!

We hope to be of service to you again,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service from mateen

Brilliant service from mateen. Helped me find the right car and was really professional. Will be returning to him for my next purchase 👍🏻

October 26, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley


Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

Hassan at Evans Halshaw was polite, professional and very helpful when I purchased my new car. He even contacted me a week later to make sure I was happy with the it.

October 14, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Rob,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Service from John …

Great Service from John who went through everything in detail prior to purchase:
Would highly recommend

October 15, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Lee,

Thank you very much for leaving a 5* review.

John will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

CUSTOMER SATISFACTION WITH HASSAN

Hassan made our experience purchasing our car positive. He listened and responded to our requirements with great consideration. Hassan communicated and interacted well with us ( same sex marriage).

October 12, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hello Jo,

Thank you very much for taking the time to leave us this positive review!

Hassan's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Matt in the used…

Excellent service from Matt in the used car department

October 11, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi,

Thank you for your positive review.

Matt and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

John was really helpful and friendly…

John was really helpful and friendly and made sure i was aware of all information :)))

October 9, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Chelsea,

A big thank you for leaving a 5* review for John.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Matt really…

Excellent service from Matt really helpful will definitely be coming back

October 2, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Brian,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Matt.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very smooth process from test drive to…

Very smooth process from test drive to picking up on day. Sales person very informative and went through everything step by step

September 23, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hello,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Don’t bother …

Very nice customer service when looking around the vehicle I wanted to purchase but as soon as we got down to details their attitude changed, becoming very arrogant and rude. Two men standing over me while I was seated in what I felt was an intimidating manner. I was very interested in the vehicle so gave them a second change over the phone only to get the same arrogant attitude. They also lied about the offer for my current vehicle. All in all don’t bother go and see Scott at Trust Ford Castleford. Top sales team there who respect their customers.

September 10, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Leanne,

Thank you for your review.

Firstly, I’m sorry to hear you haven’t had a positive experience, I appreciate the frustration with this.

We are really struggling to find out details on our system and we would like the opportunity to look into this further for you.

Please can you contact us at service.followup@pendragon.uk.com so we can assist with this further for you?

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful and great customer service…

Very helpful and great customer service from Dan and Sam.
Car arrived from York and anything that Sam and Dan were not happy with they dealt with before I arrived to collect the car.
Would recommend.

September 9, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Becky,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Dan and Sam at the Ford dealership in Batley.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really good customer service

Really good customer service, John and Dan were very helpful and explained everything in detail, very happy with my experience.

September 4, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Aaliyah,

Thank you very much for leaving a 5* review.

John and Dan will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ford Fiesta

I bought a Ford Fiesta from Evans Halshaw in Batley recently. Thank you for your fantastic service, John.

August 26, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Batley

Hi Richard,

John loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw Batley

I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and didn't make me feel belittled or stupid when asking questions and he didn't sell me a dud, it runs perfectly. Thanks

August 31, 2023
Unprompted review
Evans Halshaw - Ford Batley logo

Reply from Evans Halshaw - Ford Batley

Hi Victoria,

Thank you very much for taking the time to leave us this positive review!

John's aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

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