Purchased a Ford Focus with home delivery. Driver arrived without the spare key, promised it would be posted - it never arrived. I tried contacting sales rep about the missing key multiple times and d... See more
Company replied
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We bought a Ford Kuga from Mo at EH Batley this week. I’ve never had such a smooth experience especially considering we booked in the night before on a bank hol Monday and then turned up the next morn... See more
Company replied
I bought a lovely fiesta from Evans Halshaw Batley yesterday, from a fella called John, was excellent service, and he really knows his stuff. As a woman, he spoke to me in a professional manner and di... See more
Company replied
I have just bought a used car from Evans Halshaw and traded in my old vehicle. My salesman Raja was outstanding, providing a very professional and courteous service whilst maintaining a friendly manne... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
268 Bradford Road, WF17 6HT, Batley, United Kingdom
- 01924 443322
4.3
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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John was absolutely amazing
John was absolutely amazing. Made the whole experience really easy. Would highly recommend.
August 25, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Mitch,
Thank you very much for leaving a 5* review.
John will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Bought my second car from John and the…
Bought my second car from John and the service has been great as always. Thank you.
August 29, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Neil,
John will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
John was excellent
John was excellent, very helpful and honest, John 5 out 5. Evans Halshaw to improve telephone support.
August 28, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi,
Thank you for your positive review.
John and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Great experience!
Great service in helping me find a new car and offering great products! Many thanks to Hassan for all his assistance.
August 23, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Sarah,
Thank you very much for leaving a 5* review.
Hassan will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Fab and stress free
Fab and stress free
Easy to buy and all issues have been dealt with promptly
Mateen was an excellent salesman!
August 21, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Kirsty,
Thank you for reviewing us!
Mateen will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
very informative and friendly.
Matt was very informative and friendly.
He helped me choose the perfect car for me. A massive thank you.
August 14, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Gillian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Matt
We hope to be of service to you again!
Evans Halshaw Customer Services
Great service
Great service - all imperfections with cars with sorted quickly before buying and an easy process of buying a car
August 12, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Cameron,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Batley
Hi Alex,
Thank you so much for leaving us this great review for Hassan.
Have a lovely day!
Evans Halshaw Customer Services
Very rude very unprofessional and that…
Very rude very unprofessional and that is the sale team leader saying go eles where we don't want your business never use or go to them again should of gone to a real dealership like ferrari the store was batley won't use again ever
August 7, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Matthew,
Thank you for taking the time to review.
Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Now a satisfied customer
Generally good service and the issue that I had to raise was dealt with politely and professionally by Darren Robb to my complete satisfaction.
August 4, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Mateen was very helpful and…
Mateen was very helpful and accommodating and made the sale of the car very easy and straightforward - very happy with the service
July 31, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Annie,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Everyone’s where very welcoming and…
Everyone’s where very welcoming and friendly, understanding on what your after , perfect comstomer service
July 31, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Joshua,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Only reason why it didn’t get 5* is due…
Only reason why it didn’t get 5* is due to the pressure felt with buying additional extras, but feel this was down to advisor being new and trying to impress boss
July 30, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Louis,
We are sorry that you do feel this way.
As part of the FSA guidelines, our sales team do have to go through all options and products that are on offer to the customer.
We appreciate that this isn't always something that the customer will want to take out, but we will always provide all the information available so that the customer can make an informed decision.
I will ensure that your feedback is shared with the leadership team.
Thank you,
Evans Halshaw Customer Services
Excellent
I had purchased a car from John a few months ago so when it was time to purchase another car it was a no brainer!
This time a car for my daughter who had just passed her test. The fact the car was a lot cheaper than our previous purchase made no difference to the level of service we received. John was brilliant on the test drive, making sure my daughter was happy and thorough with the paperwork especially as the car was transferred from another branch. The car was exactly as stated. Nothing too much trouble. Would definitely recommend!
July 28, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Steph,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Batley.
Have a nice day!
Evans Halshaw Customer Services
Great experience dealing with Matt.
July 29, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Brian,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Excellent service, suited with my car!
After two previous bad experiences at this garage (rude staff) many years ago I said I wouldn’t ever buy a car from here but as they had the only Fiesta in the area with the spec I wanted (the diamond cut alloys), I decided to call in. I was approached by the lovely Hassan who proved the customer service has really turned around since my last visit. Excellent service from both Hassan and his manager. Got a deal I was happy with, they had this ready for me in record time and the car is spotless except a couple of paint chips which they have agreed to touch up. Excellent all round service, lovely staff, will certainly be back for my next car! Thank you :)
July 22, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hello Josie,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Batley.
Have a nice day!
Evans Halshaw Customer Services
Great service and pleasure to deal…
Great service and pleasure to deal with.
Made the process very easy
July 12, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Genuine and honest salesman
Genuine and honest salesman, explained everything with clarity. Made the experience relaxed and efficient.
July 11, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hello Tom,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Great experience buying a car
Great experience buying a car. Picked up next day easy to deal with and got the deal I wanted
July 10, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi James,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Fantastic service
Fantastic service, very helpful. Would highly recommend
July 9, 2023
Unprompted review
Reply from Evans Halshaw - Ford Batley
Hi Amelia,
Thanks so much for your great review!
I'm really pleased to hear that the team have given you a 5* customer experience and we really appreciate your recommendation.
Thank you again and we look forward to seeing you in the future,
Evans Halshaw Customer Services
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